Electronic Express - Madison Reviews 48

TrustScore 4 out of 5

4.1

2101A Gallatin Pike N, 37115-2003 Madison, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

Electric Stove Search While I was searching for an Electric Stove, I never considered Electronic Express; I thought it was an automotive supplier. Was I SURPRISED to find that not only do they servi... See more

Company replied

Rated 2 out of 5 stars

The two delivery personnel were not proficient in the job. 1. Left necessary tools at previous job. 2. Did not tighten water supply line and it leaked. 3. could not get the dishwasher installed in... See more

Company replied

Rated 5 out of 5 stars

Jeremy in appliances and the Store manager Tyreek were great to work with. Jeremey was very helpful and knowledgeable and Tyreek went above and beyond to help me with an issue after I had purchased a... See more

Rated 5 out of 5 stars

Bought a Speed Queen Washer and Dryer online. Was contacted immediately to schedule delivery. Driver was close to the time scheduled and super polite and careful with our new home. Washer and Dryer... See more

Company replied


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Madison

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 2101A Gallatin Pike N, 37115-2003, Madison, Tennessee, United States

  • 1-615 851-0346

4.1

Great

TrustScore 4 out of 5

48 reviews

5-star
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1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

3 times they failured to give 30 minute…

3 times they failured to give 30 minute call and text as stated in their email. Therefore 2 times they left property before I could get there. The 3 delivery attempt the truck was about to leave when I got there. I had spoke with the caller that called to tell me tell they told her no one was home and they weren’t going to wait. I told her they had failure to call me they lied and said they did. They went ahead and installed the dishwasher incorrectly. I took pictures to the sales person to show him the installation. He scheduled to have it installed correctly. Again no call from installers so they didn’t wait on me again. I paid to have someone to install correctly and was told they would refund my installation fees. Howeve r that hasn’t happened either.

May 15, 2023
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Reply from Electronic Express - Madison

Thank you for the review. Your review has been forwarded to members of management for their own review.

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