Wonderful customer service. Scheduling for delivery was easy and super fast! The gentlemen that delivered our deep freezer were very friendly/professional and even took the trash after unboxing it for... See more
Company replied
1720 Old Fort Pkwy, Suite 2003B, 37129 Murfreesboro, Tennessee, US
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Wonderful customer service. Scheduling for delivery was easy and super fast! The gentlemen that delivered our deep freezer were very friendly/professional and even took the trash after unboxing it for... See more
Company replied
The fridge that was delivered to me was NOT what I had ordered, it at least what I thought I was ordering based off of the pictures on their website. We wanted a specific type of ice maker in our frid... See more
Company replied
The dishwasher I bought at the outlet store in Murfreesboro was sold to another customer! I purchased the dishwasher from John the general manager 4 weeks prior but he failed to label it as sold. This... See more
Company replied
From the moment I met Doug, I knew was in the right place! The man knows his stuff about applicances - he's been at it for decades. Listened to my needs, showed me options, explained benefits and othe... See more
Written by the company
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
1720 Old Fort Pkwy, Suite 2003B, 37129, Murfreesboro, Tennessee, United States
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great staff that were easy to work with and did not try to sell me something I didn’t need.
The salesman was forwarded dull of energy and listened to the wants of my wife and I. Even told us about the scratch and Dent appliances that may work well for us.
Everytime I go to Electronic Express it’s always a friendly staff with a smile greets you at the door ready to help. I show them what I want they know exactly what I’m looking for. I have used them for all my electronics and appliances needs you can’t go wrong with them.
Not a good please to shop over price on damaged products in customer service sucks

Reply from Electronic Express - Murfreesboro
Excellent experience, from start to finish. I ordered a new washer/dryer set - at a great price - on Monday and had it by Friday. Delivery was very efficient and careful. Very impressed. Will shop here again.
Very knowledgeable salesperson made my choice and purchase of a new TV a smooth and easy process.
The associate listened to my needs. She made sure I was satisfied with what I was about to purchase. I was able to receive detailed information about the product and warranty. Overall it fit within my budget and that was what was most important to me. I will be a returning customer.
The dishwasher I bought at the outlet store in Murfreesboro was sold to another customer! I purchased the dishwasher from John the general manager 4 weeks prior but he failed to label it as sold. This was very upsetting to me. He did refund me the money.

Reply from Electronic Express - Murfreesboro
The sales person was very knowledgeable about all refrigerators and was able to get me a fast delivery.
Sales representative was very knowledgeable about major appliances.
The customer service representative was so knowledgeable. She was outstanding. She helped look up some availability and pricing. She was so helpful
Sales team was very helpful, but to be honest I had already done my research and knew which TV I wanted prior to my purchase.
Where EE really came in to my purchasing decision was, at the time (March Madness), they were running the best financing in town! So not only did I get an upper mid-tier Sony 85" (X90K) for a great price (half off MSRP) but I also got 36 months no interest as well! Liked the quality of customer service so much that I added the 3yr product protection also. The math is going to work out to $100 a month for 26 months which I can easily budget. Electronic Express for the WIN!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.