I ordered online and called the store ahead of time to confirm the item was in stock and undamaged. An employee told me they physically checked the box, confirmed everything was good, and said the... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
I ordered online and called the store ahead of time to confirm the item was in stock and undamaged. An employee told me they physically checked the box, confirmed everything was good, and said the... See more
Company replied
I returned an item which been damaged and was awaiting the refund. After several weeks of no proof of refund I decided to call. I spoke to Rebecca and she assured me that she would locate the item i... See more
The website made sense and was easy to select and purchase the product, ie the Kenwood speakers. The price is competitive and low for a high quality speaker set. The different payment choices was also... See more
I needed a basic dryer . The salesperson helped me find one that fit my needs and didn’t pressure me at all. Then the delivery team came when we were available and were super efficient.
Written by the company
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
Thompson Lane 642, 37211, Nashville, Tennessee, United States
Replied to 86% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Everyone was very knowledgeable and helpful. Made shopping for a new refrigerator a breeze.
Everyone was helpful and knew about the appliances we were looking for.
I returned an item which been damaged and was awaiting the refund. After several weeks of no proof of refund I decided to call. I spoke to Rebecca and she assured me that she would locate the item in question. The next day she phoned me and advised me that the product had been located. She was expeditious and professional in her attitude and mannerism. I was very impressed with every aspect of her duties. I thank Rebbecca for her patience and understanding in this matter.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.