Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... See more
Company replied
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Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... See more
Company replied
It was easy to make the purchase on line. The options were all there. Once ordered, late Friday or Saturday morning, delivery was set for Monday. It was delivered way before I thought it might’ve. Ver... See more
Company replied
O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... See more
Company replied
The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!
Company replied
Written by the company
Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.
When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.
Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!
Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).
We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.
We offer several support and repair services to help you get the most out of your electronics.
We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.
418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States
Replied to 86% of negative reviews
Typically replies within 1 week
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The gal on the phone was amazing! So kind and competent! It was easy to pick up too.
Excellent customer service. Prompt delivery. Service with a smile! I will definitely buy from this store again!
I ordered this dishwasher last Sunday. The website page said I would get it the next day. The dispatcher called the next day and said it would be Thursday afternoon. I left work early (took vacation time) and went home to meet them. At 5, I started getting texts saying they were running late. At 8:30, the team called and said our driveway was too steep. I told them other teams from Electronics Express had made it up the driveway and they claimed they tried and their lift gate dragged the driveway. But they would have some one deliver the dishwasher the next day. That didn't happen. They claim it will be here tomorrow (Monday). If that doesn't happen, I will cancel the order and go to American Freight.

Reply from Electronic Express - Website
I ordered a soundbar on 11/14/2025 @ 3:39 P.M. I live 1.5 miles from warehouse from where it was shipped. once it shipped, it went to Lebanon Tn., down to Georgia, back to Mt. Juliet, down to Lavergne, and finally 6 days later, arrived at my house. that was rediculous. I was planning to order a TV, but am reconsidering. horrible service...

Reply from Electronic Express - Website
Great pricing and quick shipping, I will definitely buy from this company again
Fast & Friendly Service. Ordered my sofa and loveseat in the evening time. Got a call the next morning to confirm and schedule delivery. Items were delivered within 48hours of purchase! Excellent service!
Easy online purchase. Fast delivery. Very communicative throughout the process.
Absolutely the best experience I had online ordering.
Fast service , updates and shipping .
Customer service is outstanding.
Thank you so much for fast service .
I will definitely order from Electronics Express again !
Excellent online order experience and we’re so happy with our Speed Queen TC5 washer! Hannah was very helpful and shipping to North Florida went very well. Will do business again!
Never heard of Electronic Express. Checked Amazon first. EE suggested by Chatgpt for price and reputation. Ordered Saturday night and received it Wednesday noon. Perfect condition, free shipping. Way less expensive than Amazon.
Product when delivered was in good shape. Delivery drivers were nice and courteous. Lots of products to choose from. Overall fantastic.
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