Electronic Express - Website Reviews 200

TrustScore 4 out of 5

4.0

418 Harding Industrial Drive, 37211 Nashville, Tennessee, US


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See what reviewers are saying

Rated 5 out of 5 stars

Super inventory at magnificent prices. Customer service is always pleasant. Placing an order and checkout is easy and painless. Shipment of items is as advertised..”fast”. I live outside of the delive... See more

Company replied

Rated 5 out of 5 stars

It was easy to make the purchase on line. The options were all there. Once ordered, late Friday or Saturday morning, delivery was set for Monday. It was delivered way before I thought it might’ve. Ver... See more

Company replied

Rated 5 out of 5 stars

O#679830-01 Rachelle, my online customer service rep was AMAZING!!! She is the reasonnfor the 5 stars and the reason you will have a returning customer. She was so nice and communication was great.... See more

Company replied

Rated 4 out of 5 stars

The delivery lead was very friendly and knowledgeable. I didn't give five stars due to appointment happening after initial windows of time. At least they called beforehand to let us know!

Company replied


Company details

  1. Electronics Store
  2. Appliance Store
  3. Computer and Accessories Store
  4. Computer Store
  5. TV store
  6. Washer and Dryer Store

About Electronic Express - Website

Written by the company

We make it happen

Founded in 1983, we are a family-owned and operated electronics retail company based in Nashville, TN. Over 40 years, we've grown to be Tennessee's largest electronics store. We now have over 21 locations throughout Tennessee and Northern Alabama.

Enjoy a Knowledge-Backed Shopping Experience

When you shop at Electronic Express, our friendly associates will help find what you're looking for while offering expert advice about the latest products.

Our associates will help you choose from hundreds of brands so you can find the best electronics at industry-leading prices. Plus we have new deals available every single week!

Shop Weekly Deals

Products

Shop our wide selection of products online and we ship anywhere in the continental United States (excluding Alaska and Hawaii).

Financing

We also offer financing on qualified purchases so you don't have to wait to enjoy great electronics.

Financing Plans

Services

We offer several support and repair services to help you get the most out of your electronics.

Enterprise-Level Sales

We frequently partner with organizations to provide growing communities with modern appliances. Contact our sales teams to learn more.

Corporate Sales
Builder Sales

Contact info

  • 418 Harding Industrial Drive, 37211, Nashville, Tennessee, United States

  • 1-888-257-7500

4.0

Great

TrustScore 4 out of 5

200 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 86% of negative reviews

Typically replies within 1 week

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Rated 1 out of 5 stars

The dishwasher hasn't been delivered yet.

I ordered this dishwasher last Sunday. The website page said I would get it the next day. The dispatcher called the next day and said it would be Thursday afternoon. I left work early (took vacation time) and went home to meet them. At 5, I started getting texts saying they were running late. At 8:30, the team called and said our driveway was too steep. I told them other teams from Electronics Express had made it up the driveway and they claimed they tried and their lift gate dragged the driveway. But they would have some one deliver the dishwasher the next day. That didn't happen. They claim it will be here tomorrow (Monday). If that doesn't happen, I will cancel the order and go to American Freight.

November 16, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Apologies for the late response. Your review has been forwarded to members of delivery management for review.

Rated 1 out of 5 stars

I ordered a soundbar on 11/14/2025 @…

I ordered a soundbar on 11/14/2025 @ 3:39 P.M. I live 1.5 miles from warehouse from where it was shipped. once it shipped, it went to Lebanon Tn., down to Georgia, back to Mt. Juliet, down to Lavergne, and finally 6 days later, arrived at my house. that was rediculous. I was planning to order a TV, but am reconsidering. horrible service...

November 14, 2025
Electronic Express - Website logo

Reply from Electronic Express - Website

Apologies for the late response. Your review has been forwarded to members of shipping management for review. This was a decision made Fed-ex or USPS's logistics during the busy holiday season. They have to reapproach how they handle shipping during this season and this oddities can occur.

Rated 5 out of 5 stars

Fast & Friendly Service

Fast & Friendly Service. Ordered my sofa and loveseat in the evening time. Got a call the next morning to confirm and schedule delivery. Items were delivered within 48hours of purchase! Excellent service!

October 22, 2025
Rated 5 out of 5 stars

Absolutely the best experience I had…

Absolutely the best experience I had online ordering.
Fast service , updates and shipping .
Customer service is outstanding.
Thank you so much for fast service .
I will definitely order from Electronics Express again !

October 25, 2025
Rated 5 out of 5 stars

Very happy!

Excellent online order experience and we’re so happy with our Speed Queen TC5 washer! Hannah was very helpful and shipping to North Florida went very well. Will do business again!

October 11, 2025
Rated 5 out of 5 stars

Never heard of Electronic Express

Never heard of Electronic Express. Checked Amazon first. EE suggested by Chatgpt for price and reputation. Ordered Saturday night and received it Wednesday noon. Perfect condition, free shipping. Way less expensive than Amazon.

October 19, 2025

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