Obsidian PC Reviews 161

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 46 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, highlighting their excellent performance and value for money. Many appreciate the competitive pricing and the helpfulness of the staff, who are often described as knowledgeable and communicative. The delivery service is frequently mentioned as fast and efficient, with products arriving well-packaged and protected. However, some customers experienced issues such as non-working PCs upon arrival or components failing after a short period. There were also instances of incorrect orders, missing parts like power cables, or slight delays in delivery. A few people noted that their PCs had stuttering issues or came with a different graphics card than advertised, impacting their overall satisfaction.

What people talk about most

Product

Users describe positive interactions with the product. Many customers are highly satisfied with their new... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the great build and amazing... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the... See more

Price

Reviewers mention positive feedback about price. Many customers found the prices to be very competitive and... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We had some issues with the item being delivered but he kept in constant contact with me and another was sent out which arrived the next day as he said it would, my son is extremely happy (don’t leav... See more

Rated 5 out of 5 stars

I've had the PC for about 2 weeks now and it was the best purchase made, ordered on a sunday night and came on wednesday, very fast delivery, when it arrived it was packaged very well and was very pro... See more

Rated 5 out of 5 stars

Amazing qaulity pcs for cheap prices, i recently bought tye electro magnet for 495 pound and its the best pc you can get for the price. It can run r6 on 100+ fps on good graphics, i highly recommend b... See more

Rated 5 out of 5 stars

ordered a custom PC, everything came ready to play, really good and quick customer service, was going to order from a different brand but the reviews were mixed about installing things on the pc and... See more


Company details

  1. Computer Store

Written by the company

At ELECTRO PC we provide the opportunity for everyone to have a Gaming PC. No matter the budget, you will recive the best performing PC for your money in the UK. Our Gaming PCs are built with care, precision and attention to detail. Each PC is built to an impecable standard backed by our ironclad 1 - 3 Year warranty. Whether you want to play Fortnite at soaring FPS numbers, or the latest AAA games at max settings - we have a excellent performing, reliable and fantastic looking gaming PC for you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

161 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Great customer service

Great communication, goof quality PC so I'm very happy with this company, I highly recommend it if your looking for a custom built PC since its prices are really reasonable.

April 9, 2025
Rated 5 out of 5 stars

Great experience

I received my gaming pc in just 5 days, mind you it’s a custom build so I expected to take longer to arrive but I got it in just 5 days, fast shipping, good customer service etc.

April 4, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing communication!

Amazing communication!! Krystian helped every step on the way to help me to my son who's turning 9, his first gaming pc. I got a dundle so everything was included monitor, headset, keyboard, mouse and mouse mat. Fast delivery and double packed for protection. Thanks Krystian & my son loves it

March 10, 2025
Rated 5 out of 5 stars

Great company! Trustworthy and supportive!

I had been searching for a PC for months and I randomly came across ElectroPC on TikTok. Their videos pulled me in showcasing their products. Had a look on their website and ordered a new PC that evening. The prices and what you get compared to other online stores is so competitive, that’s why I went with them. From the initial chat on their website it was open lines of communication until I received my PC and even after when I had a couple of minor things needing sorted (nothing drastic just a key for windows) but as soon as I contacted Krystian on the chat he replied and helped out. I would 100% recommend this company if you are looking a PC, either starting out or someone who is wanting to upgrade. When it’s time for my upgrade or a new PC I’ll be going straight back to get one from here.

Thanks for your help and taking the stress out of getting my first PC up and running.

March 13, 2025
Rated 5 out of 5 stars

Great value for money

Great system for the money, couldn't find this spec cheaper anywhere else. Ryzen 5600 / rtx4060.

The build is neat and tidy. Bought a refurbished pc, but it's impossible to tell it all looks brand new.

From ordering to delivery to the north of Scotland took a very reasonable 7 days.

Well packaged in a double box, with packing materials supporting the components inside the case.

Very impressed and would definitely order again.

March 14, 2025
Rated 4 out of 5 stars

Good

Quick shipping and very good packaging.
Very trustable and good communication.

February 11, 2025
Obsidian PC logo

Reply from Obsidian PC

Thanks Toby! We would love for you to reach out to us so that we can figure out what we can do to improve and recieve a 5 star rating from yourself!

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