Really impressed with Electroquip. Communication was spot on and they were very quick to respond to my queries. Made the whole process incredibly easy. Would definitely recommend.
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See what reviewers are saying
We were recently in trouble when one of our machines went down and we needed Festo parts urgently. We made contact with Electroquip. They sourced us the parts quickly and very competitively priced wi... See more
Perfect execution. I needed a discontinued part (connector) for my 2016 Beneteau MC5. I tried several online websites and several seemed like either a scam or a robot site (i.e. there's nobody to talk... See more
Once again Simon @ Electroquip came to our rescue when we were struggling to obtain a part for a customer. His extensive knowledge allowed him to source an alternative & get everything sorted for us v... See more
Company details
Information provided by various external sources
Electroquip sell Factory Automation to the Automotive, Electronics, Food & Packaging, Power, Process and Petrochemical Industries throughout the World. Electroquip Distributors of Festo, Telemecanique, Weidmuller, Balluff,ABB, Allen Bradley, Burkert, Bussmann, Sick, Lapp Cables, Turck to name but a few and are Stockists of all major Factory Automation components and systems.
electroquip.co.uk Details
Written by the company
- Customer Sevice...
- Whether you’re visiting our showroom or using the website we aim to deliver the highest standards of customer care. Quality and convenience from start to finish.
- Technical Support...
- Our Friendly first class Support team of Qualified Engineers are always available to assist & advise you, from a replacement component to a complete turn key system.
- Widest Range of Products...
- One source for all your Factory Automation Products from the worlds leading manufacturers. Ideally placed to combine the benefits of leading brands with our local industry knowledge, flexibility and scope of supply. Something unusual or not on our list please enquire we are only to happy to try & locate your requirements on an ASAP basis.
- Fastest Delivery...
- A truly responsive sevice - 24/7 We understand the cost of downtime and when you need a rapid response for those emergency situations. We'll be there to help you get back up and running, fast. Next day | Same day - Motor bike delivery for breakdown options. Worldwide > Export - Express delivery services, we have delivery covered to meet or exceed your demands.
- A Name You Can Trust...
- We've been in business over 28yrs and trading online since 1990
Contact info
Glenmore Centre, ME10 3GL, Sittingbourne
- 01795 473714
- info@electroquip.co.uk
- electroquip.co.uk
good website which was easy to use and…
good website which was easy to use and informtaion re desptach has alraeady been reveived. would certainly use again.
May 28, 2018
Unprompted review
Very very helpful quick response a…
Very very helpful quick response a pleasure to deal with Simon was very helpful and knowledgeable
May 23, 2018
Unprompted review
Bloody Awesome.....
May 3, 2018
Unprompted review
Reply from electroquip
Pleasure doing business with you & happy to help cover all the technicalities of the Festo product range - Thank you.
First Class service
First Class service , fully understanding of the customer needs.
fast dispatch of goods.
March 26, 2018
Unprompted review
Obsolete Part Alternative
Simon was extremely helpful in providing us with an alternative product, to replace an obsolete part, that was required to be fitted on a lift on the London Underground system, to ensure that the lift wasn't removed from service.
March 21, 2018
Unprompted review
Extremly helpful and responsive
Simon responded to my web mail and was extremly helpfull even though I was not a potential buyer but could be an influencer in the future, as I do training in spare parts management and cataloguing
March 20, 2018
Unprompted review
Order ID : 1227
I got a call and email reg my order. Thanks for your support
March 18, 2018
Unprompted review
Easy online transaction and was good to …
Easy online transaction and was good to be able to still purchase this difficult festo plug from a local supplier inc prompt delivery.
January 26, 2018
Unprompted review
Excellent service
January 24, 2018
Unprompted review
Excellent service
January 4, 2018
Unprompted review
I rang quite late in the day and was …
I rang quite late in the day and was very pleasantly surprised to be answered by a very friendly, knowledgeable assistant who made me know i had reached the right people.
My order duly arrived just as they said it would on time and correct.
They are my go to people now.
excellent service.
November 20, 2017
Unprompted review
Excellent prompt service
November 16, 2017
Unprompted review
Excellent - No Reservations
Excellent - No reservations recommend Electroquip to anyone wanting spares.
Keep up the good work
Peter
October 30, 2017
Unprompted review
False Advertising
Purchased 2 x Items, was told that the price displayed online was incorrect and I would have to pay more. We then spoke to a Manager there who was not bothered at all and just wanted more money out of us. Not our problem that you have advertised them at the wrong price. Still not changed on your website!! - Was not offered 10% Discount at all - Was told to pay the extra or have a refund. We do not work for a competitor, we own our business in repairing machines.
October 17, 2017
Unprompted review
Reply from electroquip
Thank you for your for taking the time to leave a review Dominic or Tim? We apologies for the incorrect price on the one item you ordered two off. Which came to lights when you placed your order and corrected the error within 24hrs, hope this did not inconvenience you. We have also check the rest of the Guardmaster product prices, were and are all correct.
"False Advertising" or an Incorrect price? You were notified by telephone within 1/2hrs of you placing your online order request. Offered option to cancel the order for a full refund, or purchase item at the correct price less -10% as a good will gesture. You said you would discuss with your boss get back to me. My colleague received a call from a very aggressive person call Tim Richardson threatening legal action, Trading standards and so on. Request Tim call the manager me Simon to move forward. I took a call from who I was told was Dominic, but latter turned out to be Tim nothing but threats and aggression. Thankfully most of our customers are understanding and realize when an error occurs we go out of our way to put things right. Would not be surprised if Tim is not linked in some way to a competitor. I notice this review is written by tim@go4greener.co.uk and labeled as Dominic not all is what it appears on this one.
Always very good service and helpful …
Always very good service and helpful staff are always a plus when you are an independent supplier.
David Sparkes
October 10, 2017
Unprompted review
Very easy website
Very easy website, quick payment, confirmation email sent straight away. Would use again.
September 29, 2017
Unprompted review
Quickly processed our order.
Quickly processed our order.
The delivery timescale is acceptable.
August 18, 2017
Unprompted review
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