It’s okay, but since I mostly use my phone, the lack of an app is really annoying!! Browser works, just not as smooth
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Review summary
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What people talk about most
Reviews shaping this summary
Still getting used to site
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I like the ease of navigating the site and the matches selection of people to chat with. Everything is laid out clearly and I didn’t feel lost clicking around. Profiles load well and chats are easy to... See more
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Just started a few weeks ago and it is started to be great. I get quick and immediate response with genuine affection from other party. That responsiveness really makes a difference. Conversations don... See more
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Company details
Written by the company
Elenadate is an online dating platform designed to gently enrich your daily life with thoughtful romantic communication. Whether you're starting your morning with fresh energy or winding down at night, this space offers the chance to enjoy light, uplifting conversations that bring emotional warmth and ease. At Elenadate, we believe that every message matters. That’s why our platform emphasizes sincere, comfortable exchanges over expectations or pressure. It’s not about rushing into anything—it’s about the joy of feeling good in the moment and the possibility of a heartfelt connection unfolding naturally. This platform is ideal for individuals looking for romantic energy that fits their rhythm. You’ll find a soft, welcoming atmosphere where your words are met with warmth, and your emotions are always respected. Our goal is simple: to offer a space where romance feels light, accessible, and emotionally meaningful—at your pace, on your terms. With every message, you’re invited to experience something refreshing and emotionally present. Let a heartfelt smile find you on Elenadate.
Contact info
United States
- support@elenadate.help
- elenadate.com
3.6
Average
123 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Another dating site
For me it was too expensive and didn't pay out.
I thank the guys from behind the site for their reply.
August 2, 2024
Unprompted review
Reply from Elenadate
Dear Dan,
We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments.
Best Wishes,
Elenadate Customer Support
It's an app designed to capitalize on…
It's an app designed to capitalize on the desire of real people to have a real conversation/experience, by using AI powered chat scripts. Not sure about the photos, which all look very curated to say the least, but the chat experience was 100% AI powered. In less than a minute, even before uploading a profile pic, messages started pouring in, with very specific questions which had no context, and "the guys" were very interested to keep talking, without being interested in the person they were talking too. All the app wants is for the users to buy credits to keep chatting. It's a product, not a real dating app. A very weird and disappointing experience. A waste of time and an insult.
July 31, 2024
Unprompted review
Reply from Elenadate
Dear Lory,
Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.
It's important to remember that our platform is designed for different communication needs. Each user has their own reasons for using the platform, resulting in different experiences. If you're looking for more interactions, you should expand your network by reaching out to other users who share your interests or likes. Building contacts sometimes requires a little patience and exploration.
Also, you need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Contact us at support@elenadate.com, and we'll be happy to help you.
Best Wishes,
Elenadate Customer Support
Its really expensive 24 Euro for 75…
Its really expensive 24 Euro for 75 minute of chating, o pay one time and don't worthit
July 31, 2024
Unprompted review
Reply from Elenadate
Dear User,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Contact us at support@elenadate.com, and we'll be happy to help you.
Best Wishes,
Elenadate Customer Support
A Casino Slot machine scam. Totally fake.
Seems to be a Casino Slot machine. No way to email yr email just tons photo shopped stuff. Credits disappear fast. Credit Card Fraud Alert.
Again fake website, stealing credits $, data Mining. Avoid. There isn't one real woman on site. ENTIRELY FAKE. AVOID.
BEWARE!!!!!
RUN!!!!! Thieves. Now Filing Bank/Fraud.
Run. It's a sex email site SCAM. There's no date site. SCAM. I filed FRAUD. Run no dates just lies Russian Whores lies porn. Turn them in FCC. Criminals running Vegas lies.
It's not a date site it's porn Russian Mafia run thru Vegas.
It's Porn nothing more scam central! Someone should contact CNN about this ad and FCC.
July 22, 2024
Unprompted review
Reply from Elenadate
Dear Ryan,
We are committed to providing a reliable and secure online communication space where violations are not tolerated. Our support team is on duty around the clock to thoroughly investigate all reported incidents and ensure a positive experience for all users. Our platform also offers the ability to report profiles suspected of breaking the rules, underlining our commitment to a safe environment.
Get the full value of our services by opting for one of our larger credit packages. This allows you to use more credit and benefit from a cheaper rate per credit — a win-win solution for your communication needs.
If you have specific questions about our service or need help, don't hesitate to contact us at support@elenadate.com. We'll be happy to help you.
Best Wishes,
Elenadate Customer Support
This site has lot of bots
This site has lot of bots. This is a hell stupid site.
July 19, 2024
Unprompted review
Reply from Elenadate
Dear Jonathan,
Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.
It's important to know that our platform is a space for convenient online communication. Each user has their own reasons for using the platform, resulting in different experiences. The profiles of our members are verified according to our Terms and Conditions. Genuine connections are at the heart of what we do.
Hence, we have no bots on the platform.
Don't hesitate to contact us if you need help. We're always happy to help.
Best Wishes,
Elenadate Customer Support
It's full of bots
It's full of bots, the women (if there ate any real ones) get paid by the site to lead meen on and play games
July 13, 2024
Unprompted review
Reply from Elenadate
Dear Derek,
Thanks for taking the time to give us your feedback. We are sorry to hear you feel this way.
It's important to know that our platform is a space for convenient online communication. Each user has their own reasons for using the platform, resulting in different experiences. The profiles of our members are verified according to our Terms and Conditions. Genuine connections are at the heart of what we do.
Hence, we have no bots on the platform.
We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations. If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments.
Best Wishes,
Elenadate Customer Support
This site does not offer any aid whatsoever
All this site does is charge excessively for it's service, maybe a lot of the women who are Ukrainian are desperate for help which means this site breaches human rights laws. I will be looking in to this. It is ok many will be wanting to flee the country. And who can blame them. But exploiting them and charging excessive amounts of money to connect with them is a criminal activity. This is International Law. I managed to get two women relocated from Kiev to Lviv and have photographic evidence of this, and maybe will meet, but that's not important. As they are much safer there.
June 6, 2024
Unprompted review
Reply from Elenadate
Dear Stephen,
Thank you for sharing your concerns with us. We take feedback very seriously and are committed to ensuring that our platform is used responsibly and ethically.
We understand your frustration regarding the costs associated with our services. We strive to provide a secure and effective platform for our users to connect, and the fees are in place to maintain these standards. However, we are constantly looking for ways to improve and provide better value for our users.
Regarding your comments on the situation in Ukraine, we are deeply concerned about the well-being of all our members, especially those in conflict zones. We do not condone any form of exploitation and strictly adhere to all applicable laws and regulations. If you have specific evidence of misconduct or exploitation, please share it with our support team at support@elenadate.com so we can investigate thoroughly.
We appreciate your dedication to helping those in need and understand the importance of ensuring safety and support for everyone. Your feedback will be taken into consideration as we continue to improve our services.
Best Wishes,
Elenadate Customer Support
Mr/Mrs my complaint is the following
Mr/Mrs my complaint is the following
Please be careful to take into serious consideration
While chatting with smb I must buy credits and after purchasing they are consumed in few milliseconds
Why????
Your policy is absolutely not acceptable for me !!!!!
June 19, 2024
Unprompted review
Reply from Elenadate
Dear Diana,
Thank you for taking the time to give us your feedback.
You need credits to access certain services on our platform, but don't worry, you only pay for the services you use. You can choose the services that interest you the most and control your spending.
Every request is carefully handled by our moderation, finance and technical teams, and our customer service is available around the clock. Maintaining this level of quality comes at a cost, which is why we charge for some services.
If you want to manage your expenses efficiently, we offer several options. Contact us at support@elenadate.com, and we'll be happy to help you.
Best Wishes,
Elenadate Customer Support
This site is one of MANY scam sites…
This site is one of MANY scam sites that are basically PORN pretending to be a dating site. All it does is suck up huge amounts of money making you buy "Credits" in order to text, email, and view photos. The women are TRAINED, I am certain, in psychological tactics to suck you in and get the most amount of money possible as quickly as possible.
Your reply is baloney. Your site is NOT a legitimate dating site. There is no possible way to arrange a legitimate face to face date. Exchange of personal contact information is deliberately blocked. Your are a SCAM.
May 11, 2024
Unprompted review
Reply from Elenadate
Dear Charles,
We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations. If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments. The platform also offers the option of reporting a user's profile if there is a suspicion that they have violated the terms of use.
Best Wishes,
Elenadate Customer Support
Beware of Elenadate & Redonvo SCAMS!
Elenadate is a scam using the same photos/automated solicitous greetings from women and even the same website format and build as Redonvo. Their purpose is solely to appeal to your fantasies and emotions by baiting users into buying "credits" after your first initial chat or what they call "mail". Thus you have to pay for almost every message or image you read or send. According to their "service" rep, a man has to spend somewhere around 5,000 credits (Approximately $1,200 USD) exclusively on communications with a specific woman before they might give you any true direct contact information, but this is not guaranteed.
April 7, 2024
Unprompted review
Reply from Elenadate
Hi there,
Thank you for sharing your experience with us. We want to clarify, our safeguards include verification processes, participation guidelines, and active moderation, and we encourage members to use the in-platform reporting tools if they come across activity that seems misleading. Each report is reviewed carefully in line with our policies.
We also note your concerns about costs and account management, and your feedback will be passed to our internal team as part of ongoing improvements. If you would like us to look into your case more closely, please contact our Support Team at support@elenadate.com with your details so we can review it further. Keeping the platform safe, transparent, and fair remains our top priority.
Best wishes,
Juniper from Elenadate
Total Scam Site.....
To prove that this is a Scam Site.....
I took down all of my pictures from my profile and changed my name to "S_ _t"
...literally.
Within 2 days 24 women added me to their favorites and sent me
all kinds of ambiguous messages...
Even after I said in my profile that this site is all fakes and frauds.
April 15, 2024
Unprompted review
Reply from Elenadate
Dear User,
We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations. If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments. The platform also offers the option of reporting a user's profile if there is a suspicion that they have violated the terms of use.
Best Wishes,
Elenadate Customer Support
Fake Site
Communicated with a person that showed photos of a semi-famous Ukrainian model. This girl sent a photo to prove she was that girl "holding" a piece of paper with my name and the date written on it.
The photo was not the same girl as in the profile photos (face recognition software used) and the named/dated paper was photoshopped onto the photo (no fingers visable holding the paper).
Site has the same Gibraltar mailing address as "Bravodate"
*update*
Yes I see how serious you are because its only take 1 week short of 3 months for you to make any comment here!!!
Do you honestly think I would fall for your belated scam to return to your website with fake girls ??
January 19, 2024
Unprompted review
Reply from Elenadate
Dear David,
We take every complaint seriously and strive to resolve all issues as best we can. We have a zero-tolerance policy for fraud and deception on our platform. We ensure that all users adhere to our terms and conditions and take appropriate action in the event of violations. If you ever come across a situation that raises suspicion, please do not hesitate to contact us at support@elenadate.com. We will investigate your concerns thoroughly with our relevant departments. The platform also offers the option of reporting a user's profile if there is a suspicion that they have violated the terms of use.
Best Wishes,
Elenadate Customer Support
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