Eleo Online Donor Management Software Reviews 55

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

We researched several non-profit software suites: Donor Perfect, Salsa CRM, EveryAction, Bloomerang and Little Green Light. In the end we chose Eleo for a number of reasons: Low cost, both i... See more

Company replied

Rated 5 out of 5 stars

ELEO is always helpful in providing assistance whenever needed. I will stress whenever because ELEO's support members -- Pam, Sue, Caroline and Kristen--always answer all my questions. Can't say enoug... See more

Rated 4 out of 5 stars

I appreciated my time with Cindy. She was very patient with my questions and helped me process some initial thoughts as to how this can work for my client.

Company replied

Rated 5 out of 5 stars

We were looking to move to an easy to use and versatile software and have found the transition to ELEO very easy. The support team was very helpful in answering our questions and explaining their sof... See more

Company details

  1. Software Company

Written by the company

Eleo is an online donor management software that oversees every donor and fundraising aspect of your nonprofit so you can focus on the big picture. See how!


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4.8

Excellent

TrustScore 5 out of 5

55 reviews

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Rated 5 out of 5 stars

Super easy to use

Super easy to use. I was able to upload my data base within seconds. Then I got some help to upload my gifts information and I couldn't be happier! Thanks so much Eleo team!

December 24, 2019
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thank you for your review, Carthage. It is great to hear your onboarding process onto Eleo went smoothly! That's important to us so nonprofits, like yours, can focus more on the things that matter, not their software.

Rated 5 out of 5 stars

INCREDIBLE CUSTOMER SUPPORT!!!

We are very pleased with our recent database conversion to Eleo. Eleo very easy to use and offers the flexibility that we need. Eleo's CUSTOMER SUPPORT is INCREDIBLE! Pam is always patient, knowledgeable and quick to respond. Thank you so much Pam. You are sincerely appreciated!! :-)

December 6, 2019
Unprompted review
Rated 5 out of 5 stars

Cindy has been amazing

Cindy has been amazing. From the initial sales call to implementation and continued support. She has made the experience easy and clear.

November 26, 2019
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

We love helping our Eleo clients! Thanks for the kind words. The Eleo Team

Rated 5 out of 5 stars

Really easy to use

Really easy to use, and support team responds (enthusiastically, I'll add) within a day answering any question I may have. So so so much better and accessible than other donor management software I've encountered.

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Top Notch Customer Service

We recently converted out database to ELEO and I just love how easy it is and how HELPFUL and COURTEOUS and KNOWLEDGEABLE and PATIENT the customer service reps are. No matter who answers the phone they can all help quickly and effiently.

November 19, 2019
Unprompted review
Rated 5 out of 5 stars

Outstanding!

Cindy was thoughtful, and really knew her stuff! I liked that she has a nonprofit background as she knew exactly what I needed as an E.D. I am very impressed with the demo and I would say Cindy played a big part in us wanting to move forward with Eleo!

November 18, 2019
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thanks so much for your kind words and for choosing Eleo. We are super psyched to watch your nonprofit's fundraising grow to new heights using Eleo!

Rated 5 out of 5 stars

Quick Response

Pam was able to troubleshoot and solve my issue quickly!

October 25, 2019
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Yay! So happy to help our clients quickly and easily.

Rated 5 out of 5 stars

Found Eleo after using a CRM that went…

Found Eleo after using a CRM that went out of business for managing our fraternities alumni database. We needed the ability to customize fields and reporting. An added bonus for us was the ability to set up campaigns and track contributions. We have been able to add a number of additional pieces of information for our alumni.

The application is all online and has a modern interface. We have no issues with functions that don't work or service interruptions. Pricing was simple and affordable and does not require additional monthly fees for additional users.

The Eleo team has been great to work with! Onboarding was fast and they were very helpful with both email and live support when needed.

August 15, 2019
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Hi Steve, thank you for your thoughtful review. It is great to hear your onboarding process was a positive one. That is something our team strives for so organizations, like yours, can hit the ground running!

Rated 5 out of 5 stars

Great app

Great app, great support, great price!

August 15, 2019
Unprompted review
Eleo Online Donor Management Software logo

Reply from Eleo Online Donor Management Software

Thank you for your review, Karen!

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