Elephant Stock Reviews 1,578

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often noting that the artwork is even more beautiful than expected and true to its online depiction. Many appreciate the wide selection of art, sizes, and framing options, making it easy to find the perfect piece. People also frequently mention the careful packaging, ensuring items arrive in perfect condition. However, some customers also noted issues with their orders and the delivery service, with items arriving late or not as described. A few other people also felt that customer service was unresponsive or unhelpful, particularly when trying to resolve shipping delays or product discrepancies.

What people talk about most

Product

Reviewers highlight positive aspects of product. Many customers are satisfied with the beautiful and... See more

Quality

Consumers generally express satisfaction with the quality of products, often describing them as beautiful,... See more

Order

People report ambiguous experiences with order. Many customers found the ordering process smooth and easy,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service. Many customers praise fast shipping, timely... See more

Customer service

Customers had ambiguous experiences with customer service. While some reviewers reported excellent and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

So here’s my experience…service was very good. Received texts every step of the way which was awesome. When I received the art, I didn’t realize it wasn’t canvas. It’s more like a digital printed art... See more

Rated 5 out of 5 stars

This was our first purchase from Elephant Stock and we couldn't be more pleased. We ordered a large 5 foot square piece. There was an issue with the frame. Contacted customer service and they resolved... See more

Rated 5 out of 5 stars

Exactly what I was looking for to complete my wall...came in perfect condition best I can tell, perfect size, slightly darker than in photo but still works, my only quarter of a star complaint. Very p... See more

Rated 5 out of 5 stars

At first I was hesitant to order but when I realized I was able to choose the print/canvas, size, and frame I decided to take the chance. I am extremely happy with my two purchases and prices. It was... See more


Company details

  1. Art Supply Store
  2. Art Gallery
  3. Photo Printing Service

Written by the company

Elephant Stock specialize in curious design with unique style. Join us and give your passion expression!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
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1-star

Replied to 92% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

One Piece Ramen Rules!

I bought this as a present for my niece. She loves Ramen and is a huge One Piece fan. So of course she loves it! The package arrived in perfect condition. Your package prowess is imPRESSIVE!!! Thank you for having so many choices.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Waaaayyy freaking cool

Waaaayyy freaking cool! Thank you so much. This was my early BD present to ME. Just a little geometry to get them hung right, but they are amazing!!! Love it! I ordered them several days ago. And they are in my hands already! Fabulous design and great colors. - Rich G, Conroe, TX

August 17, 2024
Unprompted review
Rated 5 out of 5 stars

Beautiful

Delivered in a timely manner. Love the colors in the painting. Will look beautiful on my wall.

August 19, 2024
Unprompted review
Rated 5 out of 5 stars

Eric Clapton Print

Nice picture of Eric in full flight. Interesting colors perfectly matched the frame I had set aside. Fits like a glove into my music and drum room.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service.

I am very satisfied knowing that products represented are exactly to my expectations.I am impressed by every member of your team ,their response to whatever it may be & their follow through to My satisfaction.

April 2, 2024
Unprompted review
Rated 5 out of 5 stars

Simply Stunning

I am absolutely in love with my order from Elephant Stock.My art looks amazing on my living room wall.So much so,I made another order for my kitchen.

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

Blown away

I honestly am blown away. I could not be happier with my order and am looking to place another. The quality was excellent and my canvas looks amazing!

March 10, 2024
Unprompted review
Rated 5 out of 5 stars

Love my little reading corner now.……..

I ordered two framed canvases (“Reading Book” and “Books and Coffee”). Very high quality with vivid colors. Really gets me in the mood to read, I can tell you that. Love it!
Highly recommend. Speedy service with excellent communication.

March 24, 2024
Unprompted review
Rated 5 out of 5 stars

Hit the jackpot with Elephant Stock

After several bad experiences with other canvas art companies I hit the jackpot with Elephant Stock. The wall art I received today was packaged extremely well, and the art itself couldn't have been better. From the excellent quality of the canvas reproduction to the canvas wrapping and frame…everything was perfect.

March 22, 2024
Unprompted review
Rated 1 out of 5 stars

Would like replacement for art received…

Would like replacement for art received that was broken during shipping with tracking and timeframe. Pictures were sent to Elephant Stock as evidence of same. Contacted Elephant Stock on Monday, 3/18/24 same day I received art to report that one of the three pictures came with glass broken. Totally understand that sometimes items can break during shipping, no problem there if issue is resolved. On 3/19, received a boilerplate e-mail response, so I asked for a timeframe of when a replacement can be expected and the response email was replacement is in for processing to wait for tracking number e-mail. It's now 3/22 and no tracking number e-mail. It's a shame because the art is nice quality, however Elephant Stock's process/communication on fixing issues has a lot to be desired.

March 18, 2024
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

We value your feedback! We take pride in making our customers happy with our product and service and we'd love to help you.

We make sure to resolve all concerns as efficiently as we can. Kindly contact us with your order ID via email at support@elephantstock.com for immediate assistance. Thank you!

Rated 1 out of 5 stars

I bought a 3 piece canvas art

I bought a 3 piece canvas art. The site says it was suppose to be 28x15 each piece. They sent me 9x15. The lady tried to say, yes you have to read the small print. So Elephant stock contacted me this morning because of my review, they still are not getting it! I read the small print, I sent pics. They are so busy trying to get me to change the review instead of correcting the order. They need to listen and look at pics. They are wrong but won't admit and just trying to keep my money. Beware of this company!!!

March 14, 2024
Unprompted review
Elephant Stock logo

Reply from Elephant Stock

Thank you for leaving your feedback.

We try our best to work our way to satisfy our customers with regard to any issues or feedback they have with our artwork. That being said, we understand your concern regarding the sizing of our canvases.

The size stated on our website is the total measurement of all panels. The first unit measures the canvas horizontally and the second unit measures the canvas vertically. E.g. 12” (horizontal) X 18” (vertical). All of this information is listed on the canvas size chart - product page before you submit your order.

We sent you a private message so we can assist you accordingly and be able to resolve your concern. Thank you very much.

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