elevenpast.co.za Reviews 144

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 126 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, including lights, bulbs, and furniture, often noting how beautiful and perfect they are for their needs. Many consumers highlight the efficient and fast delivery service, with frequent updates provided throughout the process, ensuring they are always informed about their order's status. The overall service is frequently described as outstanding, with people appreciating the helpful communication and smooth ordering experience. However, some customers experienced issues with delivery times, finding them slower than expected or even delayed. A few people also mentioned receiving damaged items or incorrect products, though replacements were often dispatched swiftly. Additionally, some reviewers were surprised by the unchangeable LED in certain light fixtures or the smaller-than-anticipated size of some lamps.

What people talk about most

Product

Clients share positive opinions on product quality and aesthetics. Many reviewers praised the beautiful... See more

Delivery service

Customers consistently note positive experiences with delivery service. Many reviewers praise the fast and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the high quality of the... See more

Service

Consumers find service to be positive, consistently praising the speedy and friendly service, with many... See more

Order

Users describe positive interactions with order. Many customers praise the constant communication and updates... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The order arrived very quickly, the quality of the lights and bulb is amazing. My house was missing this exceptional light with the bulbs from Eleven past. The delivery was amazing with the driver... See more

Company replied

Rated 5 out of 5 stars

Fast and efficient delivery. I got updates throughout the entire process, so I never had to wonder where my package was. Have not installed the light fixture yet but looks good and suitable for what I... See more

Company replied

Rated 5 out of 5 stars

On opening the box with the light fitting inside we noted that it had been damaged. Emailed elevenpast to report the matter. Carlo responded and handled the matter professionally & efficiently. A repl... See more

Company replied

Rated 5 out of 5 stars

I placed the order and clean for forgot to follow up on the Monday. The product had to be in Joburg and on a transport truck to Botswana by Friday. I suddenly realised I'd forgotten to follow up, and... See more

Company replied


Company details

  1. Lighting Store
  2. Appliance Store
  3. Decoration and Interior Design Store
  4. Furniture Store
  5. Rug Store

Written by the company

Illuminate your living spaces and transform your home with our premier e-commerce business, based in the vibrant heart of Cape Town, South Africa. We specialize in offering a diverse and contemporary range of lighting, furniture, decor, appliances, and other home products, catering to the unique tastes and needs of our discerning customers throughout South Africa. Our collection is meticulously curated to include only the highest quality items, ensuring that every piece you purchase from us enhances your home's aesthetic and functionality. Whether you're looking to create a cozy, intimate setting with our ambient lighting options, furnish your living room with our stylish and comfortable furniture, or upgrade your kitchen with our state-of-the-art appliances, we have everything you need to make your home truly yours. Our extensive catalog is designed to cater to a wide variety of styles and preferences. From sleek, modern designs to timeless, classic pieces, we provide an array of choices that allow you to express your individual style. We pride ourselves on our commitment to quality and customer satisfaction, ensuring that every product meets our stringent standards before it reaches your doorstep. Shopping with us is not just about purchasing products; it's about experiencing a seamless and enjoyable process from start to finish. Our user-friendly website, efficient delivery service, and dedicated customer support team are all geared towards providing you with the best possible shopping experience. Join us in creating beautiful, functional spaces that reflect your personal style. With our extensive range of high-quality home products, exceptional service, and unwavering commitment to customer satisfaction, we are your go-to destination for all your home needs in South Africa.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

5-star
4-star
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2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Fantastic!

Fantastic!
I am very happy with everything about my purchase. From order to delivery, to products, it was faultless.
The items have lived up to my expectations.

May 14, 2026
Unprompted review
Rated 5 out of 5 stars

Free replacement of incorrect item…

Free replacement of incorrect item received upon delivery. Speedy service and friendly service!

May 14, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are glad we could sort you out fast Robert. Thanks for being a great customer and Happy Friday 🤩

Rated 5 out of 5 stars

The product I bought looks like the…

The product I bought looks like the product I chose online. Delivery was quick. Constantly informed of the progress of the order and delivery. Very happy.

May 12, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ondine, we are so glad you are happy. Thanks for being a wonderful customer. ❤️❤️❤️

Rated 5 out of 5 stars

Excellent service

The order arrived very quickly, the quality of the lights and bulb is amazing. My house was missing this exceptional light with the bulbs from Eleven past.

The delivery was amazing with the driver being patient with me as I was not around town and trying to find someone to collect my order.

May 12, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for the very helpful review Sinazo. So glad the courier was patient and made sure your order gets to you safely. Thanks for being a fantastic customer 🤩

Rated 5 out of 5 stars

Great communication

Great communication. Didn't realize that this item had to be manufactured so when I called, they explained this to me

May 11, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks for taking the time to review Tanja 🤩

Rated 5 out of 5 stars

I ordered a lamp online

I ordered a lamp online. Eleven past communicated well all the way. I've been looking for a plain opaque orb for a while, so I was delighted to find it. Looks perfect in my lounge. A plain round orb of warm light. It's perfect I love it

May 13, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Thanks so much for taking the time to review Hedi. 🤩

Rated 5 out of 5 stars

Exactly what I was expected

Exactly what I was expected! High quality and elegant products.

May 13, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ah we are so glad you are happy with your purchase. Thanks for your support 🤩

Rated 5 out of 5 stars

Fast and efficient delivery

Fast and efficient delivery. I got updates throughout the entire process, so I never had to wonder where my package was. Have not installed the light fixture yet but looks good and suitable for what I need.

May 13, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Annica, thanks for being a stunning customer. We appreciate your feedback and support 🤗

Rated 5 out of 5 stars

Excellent

Delivery was fast. Price was really good. Quality of lamp is good too. Looks great.

May 13, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Carol, thanks for your valuable feedback and support. We appreciate your business.🤩

Rated 5 out of 5 stars

Patio lights

Received my package on time and in good condition.. Lights are working perfectly and making my patio looking beautiful very pleased thank you

May 8, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We are really happy that you are satisfied. Thanks for being a wonderful customer Anne-Marie 🤩

Rated 5 out of 5 stars

Phenomenal customer service

Phenomenal customer service and kept me informed along the way. Business under promised and over delivered. Beautiful lampshade as promised. Thank you Elevenpast, I will be using you again!

May 8, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Ah Alison, thanks for making our Monday great. We appreciate your wonderful feedback and glad we could deliver sooner than expected :)

Rated 5 out of 5 stars

Brilliant Service

The constant feedback and follow up. And the way my lights were so perfectly and safely packaged. Excellent service.

May 6, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We love you Bianca. Thanks for the wonderful feedback 🤗

Rated 5 out of 5 stars

Excellence all around

The quality of the lamps I ordered is great! So was the order process, delivery and after sales experience.

May 8, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

We appreciate your support Deirdre. Really glad we could give you such a positive experience. Thanks for being a wonderful customer.

Rated 4 out of 5 stars

Thank you

Thank you, I like my lamps, they are really cute. I gave 4 star because of the size, they are smaller, I didn't expect them to be that small.

May 8, 2026
Unprompted review
elevenpast.co.za logo

Reply from elevenpast.co.za

Sisanda, thanks for taking the time to review. If the item is smaller than you imagined or does not work in your space, we can easily assist to exchange for something more suitable, just let us know. :)

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