Half-distracted at Tuesday 11:10 a.m.: cashier minimum showed before submit; no support needed; fair enough I checked twice because I am impatient, then stopped when the same status kept showing.
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The chat window opened right as my kid started yelling for dinner so I typed fast, half sentences, and the agent still figured out that my free spins had expired early and put them back
Forms with five steps are not for me. One line into support chat about my pending payout, response in ninety seconds, request approved before I completed the spin.
The moment I actually relaxed. Deposit went in, screen reloaded, balance was precisely right, no spinner of doom. small thing but it settled me.
Company details
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Descubra uma seleção de casinos online para jogadores portugueses, com foco em segurança, rapidez, facilidade de utilização e boas ofertas.
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support is good but the hours on the…
support is good but the hours on the phone line are shorter than the site suggests, found that out at 9.15 one evening. the chat was open though and Desmond answered the same cashout question in four minutes while i was holding the phone.
my favourite slot reopened with the…
my favourite slot reopened with the same 20p stake.
I asked support form about a title…
I asked support form about a title round that opened again blank and Caleb actually reviewed the previous messages. The reply was plain, but it solved the detail
From my experience
From my experience, I tried a small top-up bonus on Lightning Roulette; The progress bar on mobile lagged a little while I was distracted after the session actually, after that caught up on the next sign-in before I headed to bed.
On mobile
On mobile, fullscreen mode survived a browser restart on the account screen.
ive told two people about this casino…
ive told two people about this casino and thats not like me.
A detail I noticed was this
A detail I noticed was this: I resumed the app, and the slot state remained 🙃.
game rules panel.
game rules panel.
plain english.
explained hold and win to me clearly.
From my experience
From my experience, the router died halfway through a bonus round, of all moments. Came back on and the spin had resolved correctly with the win already in the balance.
fifth time contacting the help team in…
fifth time contacting the help team in two years. Elena on chat this round. she read the earlier thread before replying. good.
Weekly cap stayed active when I checked…
Weekly cap stayed active when I checked later.
Cash Eruption froze once on home Wi-Fi
Cash Eruption froze once on home Wi-Fi, reopened to today the same round, for me and balance stayed right
Played Bonanza for twenty minutes on a…
Played Bonanza for twenty minutes on a delayed train and it held steady on mobile data. Dropped once but my stake was still there when I logged back in.
support chat reviewed from before again…
support chat reviewed from before again dinner options my missing spins before closing YES
Luca sorted a stuck deposit that hadn't…
Luca sorted a stuck deposit that hadn't credited, checked the reference.
the welcome bonus was ordinary but the…
the welcome bonus was ordinary but the terms were readable
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