Elite Ultrasound Reviews 

498
TrustScore 4 out of 5

4.2

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Rated 5 out of 5 stars

Went for my gender scan (it's a girl!) and from the second we walled in the receptionist was lovely and chatty and made me feel very comfortable. During the actual scan the sonographer was amazing! R... See more

Rated 3 out of 5 stars

Brilliant service during our ultrasound. Wonderful to find out the gender of our baby. However, I had an early scan with you then the 12week NHS scan advised our due date was a little earlier so we co... See more

Rated 4 out of 5 stars

Lovely , friendly staff. Lady who done my scan was very professional and explained any queries I had. My only feedback would be that it feels very clinical. It wasn't really a welcoming environment w... See more

Rated 5 out of 5 stars

Had a great experience at Elite ultrasound Paisley. Staff were friendly and attentive. Overall my 16 week scan was great got to hear babies heartbeat, we done a gender reveal cannon and were pleased t... See more

Company details

  1. Pregnancy Care Center
  2. Medical Diagnostic Imaging Center
  3. Women's Health Clinic
  4. X-ray Lab

Written by the company

See your baby for the first time at Elite Ultrasound Ltd. We specialise in pregnancy ultrasound scans for the purpose of bonding and foetal wellbeing. Within our bespoke clinic, we will provide you and your baby with the highest quality care, using the latest ultrasound equipment. Our objective is to deliver the best images available during pregnancy. Within our baby scan clinic clients will be able to receive a wide range of ultrasound packages during all trimesters including gender determinations, 3D & 4D. All of our midwife sonographers and specialist radiographers have experience within the NHS and the private sector to enable them to provide the most comprehensive and skilled service possible. At Elite you will enjoy the highest standard of care and professionalism whilst leaving with images of your baby that can be treasured forever.


Contact info

4.2

Great

TrustScore 4 out of 5

498 reviews

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4.2

All reviews

(498)

8 reviews in the last 12 months

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Rated 5 out of 5 stars

Clean, comfortable, and caring staff.

Waiting room was clean and bright, easy to book an appointment online.

I seen several different sonographers over several different appointments at various gestations. All were very lovely and kind and they made me feel comfortable. Happy to go back again later on in my pregnancy for a 4D scan to see how baby is doing.

June 11, 2024
Rated 5 out of 5 stars

Staff were so lovely

Staff were so lovely. Baby was unfortunately not behaving well so we were offered a second scan for free which went much the same way. We did still manage to get some nice images however. We were given the heartbeat bear as compensation so could not fault the customer service!
Would highly recommend

June 18, 2024
Rated 5 out of 5 stars

Brilliant, professional and kind team

We attended for an early scan, and the service was excellent. Katie on reception is just an absolute gem, she chatted away to my husband and I like we were old friends, and really put our nerves at ease. The team were really professional and kind, they made sure my dignity was respected and I never felt hurried or rushed. I absolutely would recommend them and we’ll be returning for more scans throughout our journey.

June 20, 2024
Rated 5 out of 5 stars

Great experience

Great experience, staff were amazing so friendly and helpful. Even better than my own midwife.
My family were able to attend and made to feel so welcome. The whole experience was amazing 🤩
Would 100 percent recommend.

May 23, 2024
Rated 5 out of 5 stars

Highly recommend

We attended here for our early scan and more recently our 4D scan and cannot recommend them enough.the staff were absolutely amazing and could not have made the experience both times any better.

May 11, 2024
Rated 5 out of 5 stars

Amazing Experience!

Went for my gender scan (it's a girl!) and from the second we walled in the receptionist was lovely and chatty and made me feel very comfortable. During the actual scan the sonographer was amazing! Really in depth scan, talked me through all the babies anatomy and explained all her heart chambers and brain shape, all the time reassuring me that she looked perfect. Amazing collection of photos, printed very high quality. We booked our 4d scan immediately after, really can't recommend Elite enough!

May 4, 2024
Rated 5 out of 5 stars

Lovely Experience

The location was convenient for me based on where I live and I managed to get an appointment for the following day. When I arrived the reception staff was friendly and I had no wait. I went in for my ultrasound and immediately felt comfortable with staff who took their time and answered any questions we had. We were given a print out of the scan findings and scan pictures. I had only ever been for the NHS ultrasound with my last 2 and this was different in that it was a relaxed and fun experience. I chose to go for a private scan as I was still a month away from my NHS scan and I was feeling very ill and needed reassurance things were progressing well, which thankfully they were. My other 2 children had waited outside until we knew all was well and were allowed to come in for a look at their new brothers or sisters (yep, there were 2 in there), which they were really excited about.

A great experience and we will hopefully be back again for our gender scan when the time comes.

May 4, 2024
Rated 1 out of 5 stars

NOTHING COMPARED TO MY 1ST EXPERIENCE

This was my 2nd time visiting Elite as I used them throughout my first pregnancy and it was such a beautiful experience but i can't say the same for my most recent experience. I had unfortunately experienced some bleeding and booked elite just to make sure everything was ok. I explained my LMP date but explained the months before I was irregular and explained i knew exactly when conception happened and thought i was around 7 weeks. They called me and asked me to go in 30 mins earlier than i had booked which I was happy about.
We arrived and the receptionist checked us in, She then asked if we wanted to pay before we went into the scan which my husband said yes of course. Just as she set up the payment the phone rang and she answered it and then spent the following 10 minutes chatting and laughing to someone on the phone. Luckily my husband knew how to work their payment machine and is an honest person and he proceeded to type in the amount we owed and paid for it. He kept hold of the receipt just to see if the receptionist would ask about it.
We entered our scan and were advised we might be too early but she would have a check. On the screen appeared the gestational sac which she mentioned something about it being under 2mm and I was possibly only 2-3 weeks and really early or a possible miscarriage so to return in 4 weeks. Nothing else explained, no comfort given and we were lucky if we were in the room 5 minutes. We left feeling deflated as we felt we had wasted their time when infact our own time was wasted. We returned to the waiting area where the receptionist still didn't ask about the payment and my husband being the honest person he is reminded her about the payment and gave her the receipt. We rebooked for 6th June and left leaving me with nothing but doubt and a time waster over the weekend. I attended an emergency scan at the RAH paisley on the Monday afternoon to see clearly a beautiful baby and strong heart measuring at 7week 3 days. I explained my experience to the midwife who couldn't understand where the 2-3 week pregnancy dates could have came from. I just want to say my pregnancy journey did not feel special at all especially compared to my first experience at Elite with my first child. I am not one for ever leaving reviews but my experience with Elite this time has left nothing but a negative taste in my mouth. I have cancelled my follow up appointment for the 6th June and unfortunately won't return to Elite in the future.

May 9, 2024
Unprompted review
Elite Ultrasound logo

Reply from Elite Ultrasound

Thank you for taking the time to leave us a review and we are sorry that you did not have the experience you expected as a returning customer. Please let me address some your points made.
Our early pregnancy scan is from 8 weeks to 14 weeks. We stipulate 8 weeks from your last period to ensure that we are able to perform a full early pregnancy scan abdominally. From the information given in your review you were under the gestation. As outlined in the Terms and Conditions accepted when booking it is your responsibility to ensure you are the correct gestation when booking your appointment.
Regarding a 2mm gestation sac, please double check the measurements on your scan report, these are normally given in cm. A 2mm gestation scan cannot be detected on an abdominal scan, nor can a 2-3 week pregnancy. Realistically we would expect to see a gestation sac from 5 weeks, and not before then.
As the views would be limited by the gestation, the sonographer offered you a repeat appointment to ensure we could complete the scan at the correct gestation.
We wish you all the best in this pregnancy and in the future.
Elite Ultrasound

Rated 5 out of 5 stars

Was brilliant

Was great , 2 beautiful girls , loved every minute of my scan thanks so much absolutely loved and enjoyed getting to see and hear baby’s heartbeat x

January 4, 2024
Rated 5 out of 5 stars

It was very worthwhile and glad we…

It was very worthwhile and glad we booked as it was a special moment and put our minds at rest at the early stages of my pregnancy. Cat was very reassuring and friendly and we will book again for our 16-week scan coming up soon.

December 2, 2023

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