Elite Garages Reviews 

952
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 644 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the welcoming staff for their friendly attitude, ensuring that every visit is smooth and supportive. Consumers really appreciate the convenient online booking system, allowing them to easily schedule appointments and secure great value prices. Many people highlight the fast turnaround times for routine maintenance and tyre replacements. Some people were dissatisfied with certain vehicle repairs and air conditioning services, noting that problems persisted shortly after completion. Reviewers also mentioned frustrating experiences where mechanical issues remained unresolved despite paying substantial amounts for the required work. A few customers experienced delays due to incorrect parts being ordered or scheduling mix-ups.

What people talk about most

Service

Reviewers highlight positive aspects of service, consistently praising the efficient, fast, and professional... See more

Staff

Customers consistently note positive experiences with staff, describing them as helpful, friendly, and highly... See more

Price

Clients share positive opinions on price, frequently highlighting competitive and reasonable rates for tyres... See more

Booking process

Consumers express satisfaction and appreciation for the booking process, highlighting it as quick and easy.... See more

Product

Users describe ambiguous interactions with product, reflecting a wide range of differing experiences. Some... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Ashford, Kent. I was able to check tyre price and availability online. I was given a next-day appointment for fitting 2 new all-weather tyres to front wheels of a Vauxhall electric saloon. I asked for... See more

Rated 5 out of 5 stars

Telephoned the KINGSBRIDGE site and was quickly booked in for a wheel alignment check (and adjustment where necessary) three days later. Greeted on arrival by the Manager and the car was quickly o... See more

Company replied

Rated 5 out of 5 stars

The staff were friendly and very helpful, gave me a free tyre check on all my tyres before changing 1 tyre that required changing, i shopped around for prices and these guys where the cheapest in Wes... See more

Company replied

Rated 5 out of 5 stars

I got a puncture while on holiday house hunting. All the staff at Elite garages in Bridport were super helpful. Ensured I got where I needed to be with some excellent advice and next day fixed my tyre... See more


Company details

  1. Car Service
  2. Car Inspection Station
  3. Car Repair and Maintenance
  4. Mechanic
  5. Tire Shop
  6. Wheel Alignment Service

Written by the company

Elite Garages has been a family-run business for over 60 years! We have 19 branches across the south, offering MOTs, tyres, servicing and vehicle repairs!


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

952 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 70% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(952)

638 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very fast and prompt. I would recommend to friends and family. 100% going back when next needed. Thanks guys

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Excellent service from start to finish. Easy to book a date and time for my MOT that fits in with my life. Arrived and greeted with a smile and a courteous reception, explained the process exactly. One hour later a phone call to say all done, car is back safe and sound.
A great service and good price with friendly helpful staff.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

Regular customer.

I’ve been taking my car to Elite Portsmouth for a few years now and wouldn’t use any other garage. Excellent customer service, a high level of professionalism and quality in the work done and really good value for money. I frequently recommend them to others as the best place for Service and MOT.

June 3, 2026
Unprompted review
Rated 1 out of 5 stars

I took my Van to Elite because it was…

I took my Van to Elite because it was making a worrying noise. It was diagnosed and booked in for a repair. The Van was in the garage for almost 2 full days, due to the wrong parts being sent. The repair cost £379.00 and as soon as I drove my vehicle away I could tell the noise was still there. I immediately took it back and was told that the repair that was carried out definitely needed doing ; I was shown a pile of greasy metal as proof of this, which meant nothing to me. Apparently 3 separate mechanics checked it and couldn't hear the noise. So I'm nearly £400 poorer and waiting for whatever is causing the noise to fail , potentially catastophically !

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Elite Garages Northam Southampton

Elite Garages, Northam , Southampton,always pleased with the service that this company give and the expertise of the mechanics that work there, who are very knowledgeable and helpful and friendly.
The cost are reasonable for garage repairs and you are kept in touch during the day of your repair also .
Would recommend any persons wanting good service on their car to use Elite Garages always.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Haywards Heath branch

Visiting the Haywards Heath branch, the staff were quick to diagnose and fix the issue with my tyre they advised the cost of the work prior to it being completed. I have used this branch previously and would recommend to others.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

All Excellent

Very happy with my experience at the Walmer branch of Elite - as on previous occasions, the reception, work quality and value for money were all excellent. I'd add that on this visit I was especially pleased that a vibration/noise problem that other garages had failed to address over 6 months of trying was successfully resolved.

June 4, 2026
Unprompted review
Rated 5 out of 5 stars

Always Happy to help!

Guys at Elite are very efficient. Peter is always happy to help and the service is great. Car running great after MOT and new breaks. This is my second car that Elite have sorted.

June 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look