I ordered 3 hats from their website and…
I ordered 3 hats from their website and have not received any. They will not answer any communication that I try. They have, of course, taken my money.
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I ordered 3 hats from their website and have not received any. They will not answer any communication that I try. They have, of course, taken my money.
This is one of the worst companies to deal with. Will NEVER recommend purchasing from Elivue! Rating should be 0.
Customer Service doesn't exist! No one will respond!
Yeah, definitely a fake retailer. Do not hand these people your hard earned money.
I did not order from Elivue but ordered the same exact hats from a different one named Kenmiso. I ordered it February and it took about 6 weeks to receive after several email complaining because was suppose to receive it in a week. When it did arrive it was so cheap nothing like the picture. Apparently they just keep changing there company name.
Do not order from them ,
My order was placed on 2/28 in which I received an order confirmation. I have requested a status update on 3 different occasions and have yet to receive a response. I have also tried calling them and I always get a 'busy' signal. At this point, I don't know if this company is legit or if they just have poor customer service. Either way, I feel that I'm out $46.
No updates. No way to talk to someone. My order was $68 still haven't received.
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