Elixir Garden Supplies Reviews 17,948

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 2,717 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting their effectiveness and how well they are described. Many also appreciate the competitive and reasonable pricing, finding great value for their money. The service is frequently described as excellent, with people noting the ease of ordering and the overall hassle-free experience. Reviewers often commend the fast and prompt delivery service, with items arriving quickly and in good condition. However, some customers also noted occasional issues with delivery times being longer than expected or problems with specific couriers, which sometimes led to delays or lost parcels.

What people talk about most

Product

People report positive experiences with product, consistently praising the quality, competitive pricing, and... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising its speed and... See more

Service

Clients share positive opinions on service, frequently highlighting its speed, efficiency, and overall... See more

Price

Users describe positive interactions with price, frequently highlighting that products are offered at great,... See more

Quality

Customers had positive experiences with quality, consistently praising the good quality of products, often... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have dealt with this company many times over recent years and in the main have found the service to be good. However, this year (2026) the task of delivery/customer relations left much to be de... See more

Company replied

Rated 5 out of 5 stars

5 star service. Quick, efficient and value for money. Really pleased with the purchases I have made this year. totally recommend the company without any hesitation.

Company replied

Rated 5 out of 5 stars

Reliable. Used them several times. A+++++ Had problems with deliveries in the past but that's a courier issue and seems to have been fixed.

Company replied

Rated 5 out of 5 stars

I have ordered plant food few times already. Quick delivery and excellent quality of products. Also the price is great. I will definitely order again.

Company replied


Company details

  1. Gardener
  2. Garden
  3. Garden Building Supplier
  4. Garden Center
  5. Land Allotment
  6. Landscaper

Written by the company

With over 35 years’ experience in Gardening and Horticulture, we pride ourselves on offering quality gardening essentials with the knowledge of how to use them and sold at the best possible prices. Whether you're an experienced gardener who buys garden accessories regularly, or you're a first timer, by browsing through our catalogue you will find everything you need for your garden at Elixir Garden Supplies.

Elixir Garden Supplies

Written by the company

Free Delivery to Mainland UK!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

excellent BUT ......

Great range , good prices , good quality, would be 5 Stars but they use Evri as courier so parcels invariably turn up late , damaged, both or not at all.

April 15, 2026
Rated 3 out of 5 stars

Uncharacteristic poor experience

My last order was a disaster unlike all the other successful ones I have had over the years , as it appears that one of the items was not in stcok and was therefore not delivered. There was considerable confusion on new shipment date leading to having to be available for receipt and no shipment being received. This caused us considerable inconvenience.

April 15, 2026
Rated 4 out of 5 stars

Pre-seed Lawn Fertiliser or Not!

Delivery good (within 3 to 4 working days), separate couriers for bagged and liquid fertilisers). Bagged fertiliser was labelled as Trench Fertiliser (which is not listed on Elixir website)! However, the same NPK ratio as Pre-seed lawn fertiliser although no indication of iron content or trace elements, but hey what's a label, just hope it works!?
Otherwise the same reliable service I've come to expect from Elixir.

April 14, 2026
Rated 5 out of 5 stars

Highly recommend

Really pleased with this purchase. The ordering process was straightforward and hassle-free, and delivery was incredibly fast—much quicker than expected. The product arrived exactly as described and was just what we were looking for. On top of that, the price was excellent, making it great value for money. Would definitely recommend and happily buy again.

April 1, 2026
Rated 5 out of 5 stars

Great products at very good prices

Great products at very good prices, delivery service very good
Thanks Paul

March 31, 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Dear Paul,

We're happy to hear that you had a great experience with our products and delivery service! We appreciate you taking the time to leave us feedback.

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

good product

good product, arrived swiftly

April 14, 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Dear Charlie,

We're happy you liked the product and it arrived swiftly. We appreciate your positive feedback very much; thank you for letting us know!

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Competitive pricing

Competitive pricing, hassle free and delivery time as stated.
It remains to be seen how product performs.

April 14, 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Dear N Williams,

We're happy to hear that you found our pricing competitive and the delivery hassle-free. Thank you for your positive feedback, and we hope you enjoy the product!

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 5 out of 5 stars

Exactly what I was looking for

Exactly what I was looking for. Potash fertiliser available in simple packaging and value for money. Much better than any garden centres.

March 31, 2026
Elixir Garden Supplies logo

Reply from Elixir Garden Supplies

Dear thegardenershome,

We're happy to hear that you found exactly what you were looking for! We're glad our potash fertiliser met your needs with simple packaging and good value. Thanks for your positive feedback!

Kind Regards

Elixir Garden Supplies
elixirgardensupplies.co.uk

Rated 3 out of 5 stars

The products are good

The products are good, the packing and delivery was poor. I ordered products in sealed plastic tubs to avoid spillages in transit only to find the products were in bags with empty plastic tubs included. Twice the boxes were delivered damaged, and bags inside ripped and product spilled out. I informed them of this but got no reply. Products are good but packaging dept. needs improving.

March 30, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look