Elixir Garden Supplies Reviews 17,814

Good quality, good price, reasonably quick delivery.

I ordered garden canes and paid for fast delivery. I was phoned the next day to say that express delivery was not possible and my fee was refunded promptly. However I was told on standard delivery they would arrive in 7 to 10 days. I need them for a project after they had not arrived I tried tracking and it showed no delivery I phoned and they eventually arrived after 16 days! Too late so I have sent them back and 3 weeks later I have not received a refund!

Only received half of the order
the part of the order sent via Evri has been lost
will use companies that don't use Evri in the future

Excellent service, good value, quality products and speedy delivery. Very impressed.

Good product range, and quick free delivery.

Usual good service and price. excellent deliver cannot ask for more

Good service

I have purchased the pots before and high delighted with them

Great service, delivered promptly and a really good product for grass, really happy

Excellent service with competative prices.

excellent products , well priced & outstanding service

Great customer service and really good prices. No question was too basic!

Quick dispatch and delivery
Excellent handled large pots
Will definitely order again

Nearly a month now waiting for my pots! They initially delayed with bulls*it excuses! You would think a company who knows Evri are sh*t and failed to deliver the first time would ship with a more reliable company. But no because once they have your money why should they care. Reading the reviews, this company really don't seem to care about their reputation or their customers! I will certainly not use them again as there is better competition out there. A true definition of madness 😠

I ordered 200x one pot type. They sent 100, I understand mistakes get made. The 100 I received weren't packaged well enough and several were split. When I contacted customer support they did eventually send the missing pots, better packaged and with some spares to cover the breakage, but it took ages. They took a long time to reply each time, and asked for info they already had, delaying the replacements further. They also wouldn't send the replacements until I shared the paper invoice slip, it was lucky I still had it in the recycling at that point. Overall, I liked the price and availability of recycled plastic pots, and customer service did resolve the issue, I'm just not very impressed with how long it took