Elizabeth Rose Reviews 

1,397
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had seen Olsen Jacket whilst on break in Devon. I was tempted to buy but as the shop was about close decided not to rush into decision. I never got back to the shop so when I got home googled and... See more

Company replied

Rated 5 out of 5 stars

I visited the Elizabeth Rose shop in Tenterden and tried on a gorgeous Aspiga skirt but didn't buy it as I was unsure about a top to go with it - Helen was super helpful with styling advice. I bought... See more

Company replied

Rated 5 out of 5 stars

Having lived locally to Elizabeth Rose for many years I have never been disappointed with the service and quality of their products. I have now moved to another part of the country so used their mail... See more

Company replied

Rated 5 out of 5 stars

A very easy web site to navigate and ordering is straightforward, My jumper arrived beautifully packaged and very quickly. I loved the colours and design - however the neckline sat too high at the b... See more

Company replied

Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Jewelry Store
  4. Shoe Store
  5. Women's Clothing Store

Written by the company

Located in the beautiful historic market town of Tenterden, Kent; Elizabeth Rose, Est. 1979, is an award-winning, independent boutique led by brother and sister team.


Contact info

4.9

Excellent

TrustScore 5 out of 5

1K reviews

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No recent history of asking for reviews

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4.9

All reviews

(1,397)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Swift delivery of blouse

Swift delivery of blouse, which matched description on the website. Very pleased.

March 27, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you, enjoy wearing your new blouse.

Rated 5 out of 5 stars

Excellent

Excellent retailer. 100% satisfied with the experience.

March 28, 2023
Unprompted review
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you for your review.

Rated 5 out of 5 stars

Received my parcel very quickly.

Received my parcel very quickly.
I love buying from Elizabeth Rose as the customer service is always great and gives me confidence in buying.

March 21, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you very much for your great review.

Rated 5 out of 5 stars

A really great and reliable online shopping experience!

Great choice of clothes with good online descriptions, helpful sizing advice and efficient despatching of orders. A really great and reliable shopping experience!

March 14, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you very much for your kind words and recommendation of our online service. It is much appreciated.

Rated 5 out of 5 stars

Perfect outfit

Perfect outfit - excellent service

March 15, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you for your review. Enjoy your outfit.

Rated 5 out of 5 stars

I used so many times

I used so many times. They are excellent.
Good services and respond as well.
I appreciate.

March 2, 2023
Unprompted review
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you so much for your review.

Rated 5 out of 5 stars

It is the first time I have bought…

It is the first time I have bought anything from this shop the garment was lovely but for some reason the parcel went to Gatwick instead of Yorkshire so was waiting a few extra day for it to arrive

March 21, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you for your kind review, we are sorry that, although posted the next day after ordering, the parcel was delayed by a problem in the Royal Mail system.

Rated 5 out of 5 stars

Excellent Retailer

A pleasure to shop with Elizabeth Rose again. Brilliant packaging but not such a prompt delivery this time. This is an excellent retailer.

March 15, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Thank you for your kind review, we are sorry that, although posted the same day as ordering, the parcel was delayed by Royal Mail.

Rated 5 out of 5 stars

Quality products

Quality products. Easy ordering process. Delivered on time and well-packaged.

March 12, 2023
Elizabeth Rose logo

Reply from Elizabeth Rose

Your kind review is much appreciated. Thank you.

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