As always such lovely products and such excellent quality . I got one for my daughter as we have just had an amazing time in South Africa going to Kruger Park and Chobe seeing all the wonderful anim... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My order was fulfilled promptly and arrived safely. I'm absolutely thrilled with my purchase which was the cross body bag with the Bee on it in Charcoal Velvet and matching glasses pouch. I've ordered... See more
We wanted a 'special' present for a good friend's 'big' birthday - not champagne, jewellery, fancy chocolates or spa day vouchers ... we've done all that. When we saw the Elizabeth Scarlett range, we... See more
I have been buying Elizabeth Scarlett products since the pandemic. Brilliant service and beautifully made pouches etc. I now see these products in high end shops and am delighted they are doing so we... See more
Company details
Written by the company
Elizabeth Scarlett exists to celebrate wildlife and nature, while raising funds to help restore their abundance across the planet. Founded in 2015 by artist and wildlife-lover, Elizabeth Scarlett Petrides, discover accessories inspired by travel, connection and life’s celebrations. Guided by a love of art, embroidery and the beautiful earth we share, each piece features designs from Elizabeth’s original hand-painted watercolours, brought to life with beautiful embroidery. Designed to gift, keep and add a touch of luxury and wild magic to everyday life. With £750,000 raised so far (and counting), we have our sights set on raising £2 million by 2030 for wildlife conservation.
Contact info
AL9 6NE, Potters Bar, United Kingdom
- 01707 245849
- customerservices@elizabethscarlett.com
- elizabethscarlett.com
4.8
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
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Bought as gifts and they absolutely…
Bought as gifts and they absolutely loved them
June 22, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Gloria,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and it's wonderful to know that these gifts were so well received by the recipients too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Reply from Elizabeth Scarlett
Hi Karen,
Thanks so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the products met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Dependable with great products
Bought the floral fold-out make-up bag as a gift. It arrived in good time though the seal on the postage bag could do with some attention, as it took little more than my wishing it open to actually open! But still... The make-up bag itself is great and looks 'the business'. Well worth a look if you're in the market.
June 16, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Ant,
Thank you for placing your order and for taking the time to share your feedback with us!
We're so pleased to hear that you loved your recent purchase and that the quality and design of the Open Flat Makeup Bag met your expectations.
We truly appreciate you taking the time to share your feedback regarding the mailer that this was sent in. Please rest assured that we will be sure to share this with our wider team so that they can review our packaging processes going forward.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
So beautiful item 💚 bought for my…
So beautiful item 💚 bought for my daughter for her wedding day and so pleased as I stopped with you Elizabeth Scarlett. Just in love and waiting for the big day to come. Confident that she will love my gift.
June 21, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Anda,
Thanks so much for placing such a special order with us and for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and we do hope that your daughter loves it just as much when she receives it. We're sending all our congratulations from the team here at Elizabeth Scarlett!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I absolutely love my new Elizabeth…
I absolutely love my new Elizabeth Scarlett pieces. I purchased a Mystical Eye Design open flat make up bag and I'm so happy with it, design is beautiful, the quality is amazing and it's great that it has the 3x inner sections to keep things organised.
I was worried about the size prior to ordering, as it's hard to gauge from the pictures, but it's actually far more compact than the large ES pouch I was using previously and is perfect for fitting all my daily make up & brushes into. It's also great for travel/on the go & I'm amazed at how much I can fit into it. I'm going to purchase another one soon in a different design for storing some of my other beauty bits!
I also purchased a Whale design pouch and it's a stunning design, great quality as always & will get a lot of use.
June 9, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Lexia,
Thank you so much for placing your lovely order and for taking the time to share your incredibly kind words with us.
We are delighted to hear that you love your purchases and that the quality and design of the items have exceeded your expectations. We do hope that you enjoy using these for years to come!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Exceptional quality products and excellent customer service.
I received a beautiful makeup bag, Pouch and gift box recently for a friend's birthday. The quality of the products were exceptional although a small glitch with the closer on box. This was rectified very quickly and replaced promptly. Excellent customer service. A big thank you for making me and my friend very happy people and look forward to buying another of your products but this time for myself to enjoy.
June 2, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Linda,
Thank you so much for placing your special order with us and for taking the time to share your feedback.
We are delighted to hear how much you loved the items you received and we're so pleased that our team were able to help get the issue regarding the gift box resolved for you. We truly appreciate your kind words and it's so wonderful to know that the gift was so well received.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
A beautiful gift for my beautiful…
A beautiful gift for my beautiful friend. Personalised. She so thrilled.
June 19, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Barbara,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that this was so well received by your friend. Its wonderful to know that you felt our personalisation service added an extra special touch too!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautifully designed make up bag.
June 16, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Ann,
Thanks so much for taking the time to share your lovely review with us.
We're so pleased to hear that you love the makeup bag you received and that the quality and design of the product met your expectations.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Perfect Gift
Excellent service. Very pretty and beautifully stitched design. Perfect present.
June 9, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Michelle,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and we do hope that the recipient loves their special gift once they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Excellent quality
Prompt delivery, excellent quality. I love these eye masks. Beautifully made and comfortable to wear
June 19, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Debs,
Thanks so much for placing your order and for taking the time to share your lovely review with us!
We're so pleased to hear that you love the quality of the eye mask you received. It's also wonderful to know that your order arrived with you in such good time too.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful make up bag
Excellent make up bag..perfect size and beautifully made.Arrived quickly and packaged with care.
It is a gift and am sure recipient will be delighted.
June 14, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Christopher,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved the makeup bag you received and its wonderful to know that this arrived with you in such good time. We do hope that the recipient loves their special gift once just as much once they receive it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Quality product
Communication excellent , package arrived beautifully wrapped . Quality is excellent ! Highly recommend
June 19, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Jan,
Thanks so much for taking the time to share your lovely review with us.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product and gift wrapping met your expectations. We truly appreciate your kind recommendation!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
lovely gift which will be heading off…
lovely gift which will be heading off to Australia with me layer in the year, i’m sure family member will love it
June 15, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for placing such a lovely order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and we do hope that the recipient loves their special gift once they received it!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt our gift boxes added that extra special touch!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Reply from Elizabeth Scarlett
Hi Mrs Patel,
Thanks so much for placing a lovely order with us and for taking the time to share your review with us.
We're delighted to hear that you were pleased with your recent purchase and that your friend loved their special gift!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I have ordered many times from…
I have ordered many times from Elizabeth Scarlett. Mostly as presents and they always go down well. Always get updates on order and beautifully wrapped . Highly recommend
June 18, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Victoria,
Thank you so much for placing your beautiful orders with and for taking the time to share your review with us!
We're delighted to hear how much you love our products and its wonderful to know that you feel our gift boxes add an extra special touch.
We truly appreciate your kind recommendation and if there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Another beautiful bag to add to my…
Another beautiful bag to add to my collection. I love the quality and thoughtful design. I also like the fact that a percentage goes to wildlife conservation.
June 12, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi there,
Thanks so much for taking the time to share your lovely review.
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product met your expectations - it sounds like you are building a beautiful collection and we truly appreciate your support!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
I ordered the coral open flat makeup…
I ordered the coral open flat makeup bag for my granddaughters 18th birthday. I’m sure she will love it as much as I did when I saw it. It’s beautifully made and her initials make it a perfect personalised gift. My daughter has ready requested one for her birthday. Delivery was quick and ordering on the website easy. I will definitely be ordering again soon.
June 15, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Sarah,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and that you felt the option to personalise the Open Flat Makeup Bag added an extra special touch. We do hope that your granddaughter loves her special gift just as much when she receives it!
We're delighted you hope to place another order with us again in the future and if there's anything we can help with, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Beautiful products. Bought as a gift but not sure if I can part with them. 😊
Ease of ordering, prompt delivery and gorgeous luxury products. I wanted a special gift for my friend's 60th birthday and ordered the open flat makeup bag and an everyday pouch, both in the Turtle Conservation design. They are so beautiful. The embroidery, plush velvet and quality zips adds to the luxurious feel of the bags. Well worth the price!
June 16, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Christine,
Thanks so much for placing such a special order with us and for taking the time to share your kind words.
We're so pleased to hear that you loved your recent purchase and its wonderful to know that you found the ordering and delivery process so smooth. We're delighted you were so impressed with the quality and design of both the Open Flat Makeup Bag and Everyday Pouch and we do hope your friend loves her special gifts once she receives them!
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
Absolutely beautiful
Absolutely beautiful
Stunning and amazing quality
Very impressed with this company
Delivery 100%
Product 100%
June 10, 2026
Unprompted review
Reply from Elizabeth Scarlett
Hi Andrea
Thank you so much for taking the time to share your wonderful review with us!
We're so pleased to hear that you loved your recent purchase and that the quality and design of the product met your expectations. It's also wonderful to know that this arrived with you in such good time and we are delighted to hear about the positive experience you had with us.
If there's anything we can help with in the future or if you need assistance placing a new order with us, please pop us an email at customerservices@elizabethscarlett.com and we'll always be very happy to help.
Best wishes, Team ES x
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