Elliot Mather Reviews 

37
•
TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I have never experienced such a bunch of slow incompetent solicitors. Little or no communication, and overall very inexperienced, what should have been a straightforward process has been an absolute... See more

Rated 5 out of 5 stars

We have just moved into our new home after a very stressful 5 months. We cannot praise Annie Hobson enough. She was extremely friendly, efficient and professional. It is often difficult to find a g... See more

Rated 5 out of 5 stars

Very professional and competent company, they replied to emails and got back to us in a timely manner. Offered brilliant advice during our sale/purchase. Special thanks to Jasdeep and Corah @ cheste... See more

Rated 5 out of 5 stars

Highly recommended. Seamless experience when dealing with Leanne from Elliot Mather when selling and buying our new home. Made everything so stress free. Polite, professional and kind, whilst dealing... See more

Company details

  1. Law Firm

Information provided by various external sources

As one of the biggest law firms in the East Midlands, we can provide you with access to a comprehensive range of legal services.


Contact info

3.6

Average

TrustScore 3.5 out of 5

37 reviews

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No recent history of asking for reviews

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3.6

All reviews

(37)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent from start to finish

Excellent from start to finish! They were our solicitors for the sale and purchase of our properties and the whole experience couldn't have gone any better. Any queries or issues were discussed and sorted (if possible) on the same day. Big thanks to Lisa (Chesterfield Branch) for all her work and help throughout, during what is normally a stressful time, was made easy with her work and support.

September 30, 2022
Unprompted review
Rated 5 out of 5 stars

We have just moved into our new home…

We have just moved into our new home after a very stressful 5 months. We cannot praise Annie Hobson enough. She was extremely friendly, efficient and professional. It is often difficult to find a good solicitor but Annie was exceptional. We would also like to thank her assistant Kelly for working hard behind the scenes. Pauline and Chris Watkins.

September 2, 2022
Unprompted review
Rated 1 out of 5 stars

Promised one thing and delivered another

I had a disappointing experience when instructing Elliot Mather for the sale of my property but am not commenting on their ability to perform the legal work for a property sale to a decent standard.
Prior to instruction, I discussed my requirement to be protected from legal costs in the case that the buyer withdrew from the sale and left me liable to pay hundreds of pounds in fees. I was assured that I could buy an insurance policy to pay the Elliot Mather fees in the event that the sale collapsed.
I instructed them and received details of the proposed insurance policy, which would have left me liable to pay potentially hefty fees if the buyer pulled out of their purchase. I don't see why changing the names of a buyer(s) can cost hundreds of pounds as I was happy to continue with Elliot Mather if the sale collapsed and so they would ultimately get their full fee.
Have now gone elsewhere and got a 'no sale no fee' agreement with a firm that are moving things very quickly at the moment.
Clarification: further to your response to my review, I was given a quote whilst on the phone to your employee and was told that a policy for £66 would fully meet my needs. Your email follow up quoted £80 for a policy that did not meet my needs. I advise you to be honest and transparent in your response to reviews!

August 9, 2022
Unprompted review
Elliot Mather logo

Reply from Elliot Mather

We are sorry to hear you are not satisfied with the experience you have had with Elliot Mather LLP. We take negative comments very seriously. Having reviewed your file, we note that the indemnity policy you were quoted via email is the only one that was available for your circumstances and it was regrettable that it did not fully meet your needs. We always seek to be completely transparent about our fees and ensure no fees are levied until clients have confirmed their agreement.

Should you wish for further clarification on this matter, we invite you to contact the fee earner who handled your file who will be happy to provide further narrative on the issues raised.

Kind regards,
Elliot Mather LLP

Rated 5 out of 5 stars

Very professional and competent…

Very professional and competent company, they replied to emails and got back to us in a timely manner. Offered brilliant advice during our sale/purchase. Special thanks to Jasdeep and Corah @ chesterfield office. Wouldn’t hesitate to recommend!
Thanks, Mr & Mrs Stones

May 3, 2022
Unprompted review
Rated 1 out of 5 stars

I used elliot mathers some time ago…

I used elliot mathers some time ago and they were supposed to provide free in duty service. I never signed a contract as they were in duty on the day yet they pursued me for 3 years without any contract or proof of an agreement and took me back to court for £500. Pure extortionists. I wouldn't recommend approaching or ever using their services

April 27, 2021
Unprompted review
Elliot Mather logo

Reply from Elliot Mather

Dear Mr Gascoyne

I am sorry that you have felt the need to leave a negative review. We do not feel this an appropriate forum to discuss matters specific to your case, but your matter was considered in the Civil Court on 19th April and the sums appropriately adjudicated.

Elliot Mather LLP

Rated 5 out of 5 stars

Best Solicitors in Chesterfield

Fantastic service throughout the sale and purchase of properties. Jayde and Kelly we're very responsive and attentive, always there to speak to when required and made the process very smooth for ourselves. Thanks again for your efforts. Best Solicitors we've dealt with in Chesterfield.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended. Seamless experience when dealing with Leanne from Elliot Mather when selling and buying our new home. Made everything so stress free. Polite, professional and kind, whilst dealing with my mountain of questions along the way.
Thank you for everything, Leanne.

March 19, 2020
Unprompted review
Rated 5 out of 5 stars

Best Legal Practice in the Area

It has been a pleasure to deal with Leanne Wainwright during a lengthy and stressful house sale/purchase. I have previously used other established solicitors in the Chesterfield area and the level of service she provided was far and away better than I have previously received. Nothing was too much trouble for her, she was friendly and approachable from start to finish showing levels of professionalism, efficiency, knowledge and empathy that I have not experience before from a legal practice. She is a credit to the company and I can't recommend her or Elliot Mather highly enough, this legal practice has gained a customer for life. Thank you!

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

The whole team at Elliot Mather were excellent, particularly Katie, Andrew and Sarah. I was kept fully informed of all of the developments and there was always someone on hand to answer any questions I had. The team made what could be a very stressful experience go very smoothly. I'd recommend Elliot Mather to anyone buying or selling property and will definitely use them again.

February 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

I have had the pleasure of dealing with Leanne Wainwright for the purchase of my new build.

She has been absolutely amazing! Nothing was ever too much to ask, she always responded promptly to all emails and calls and she was very reassuring and friendly in a professional manner.

She meet our needs as a customer and exceeded our expectations by completing our sale in around 2-3 weeks!

She really is a superb!! 5 star service and I would 100% recommend and I do hope to use her again on any future purchases we may have.

Thanks again Leanne :-D

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Efficient, professional, personable, knowledgeable, friendly - they got the job done smoothly and quickly with absolutely no stress for us! I could not recommend them enough!

February 8, 2020
Unprompted review
Rated 5 out of 5 stars

First Class Service

Having dealt with Andrew Yates at Chesterfield office in the past, we had no hesitation in engaging Elliot Mather again.
The service is always efficient throughout the process and the team of staff we have dealt with recently have been most helpful and understanding. we would certainly recommend Elliot Mather and would have no hesitation in engaging them for any future needs.

January 31, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Myself and my partner were recommended to use Elliot Mather for our residential purchase. We cannot recommend them enough, the team that worked on our behalf were efficient, helpful and friendly throughout the whole process. Enquires were chased quickly and they made the entire process a breeze.

January 30, 2020
Unprompted review
Rated 5 out of 5 stars

happy customer

Used this company three times and I found them to be very professional with all their help and advice .
I would not hesitate to recommend this company to anyone, just a big thank you
M hewitt

May 16, 2019
Unprompted review

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