Ellis Home Interiors Reviews 

319
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 33 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often exceeding expectations and arriving in perfect condition. The exceptional delivery service is frequently highlighted for its efficiency, promptness, and excellent communication. Reviewers describe the overall service, from ordering to receiving items, as smooth and problem-free. Many customers express strong satisfaction, planning future purchases and recommending the company. They appreciate the careful packaging, ensuring products arrive undamaged, and the clear communication throughout the process.

What people talk about most

Product

Customers consistently note positive experiences with product quality and appearance, often describing items... See more

Delivery service

People report positive experiences with delivery service, highlighting its efficiency and promptness.... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as gorgeous, well-made,... See more

Order

Customers had positive experiences with their orders, often praising the ease of the ordering process and the... See more

Service

Reviewers consistently express satisfaction with the service received, describing it as brilliant and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Perfect transaction from purchase to delivery. Absolutely love my olive coloured couch. Also you can track your delivery which means no waiting around. Id defo purchase from here again. X

Rated 5 out of 5 stars

Excellent company to purchase from. I bought two dining chairs online, but when we received them, they were not quite the same as what we had. The chairs were well made and of good quality. There was... See more

Rated 5 out of 5 stars

Very happy with the service and product received from Ellis Home Interiors. We bought a beautiful solid wood bookshelf which was received quickly and delivered by a great team. Would happily shop with... See more

Rated 5 out of 5 stars

Ordered two bedside tables and requested quick delivery if it was possible. Nothing too much trouble and items arrived sooner than initially planned. Good old fashioned customer service


Company details

  1. Furniture Store
  2. Bedroom Furniture Store
  3. Decoration and Interior Design Store
  4. Furniture Accessories

Written by the company

Ellis home interiors is an in-store and online furniture retailer specialising in furniture & interiors collections.


Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

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4.9

All reviews

(319)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Had a bit of a blip with the delivery but once contacted the team, all especially Mitch did the best to resolve the query and helped us get this resolved. Good quality tables and would order from this company again. Excellent customer service.

February 28, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service.

Very helpful company, excellent communication and updates on delivery. Excellent choice of lovely furnishings and decorative items, wouldn't hesitate to use again.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Great product and service

Ordered round hammered metal table which was delivered today by APC smoothly. Excellent company to deal with. Had a small issue which I contacted the company about and Kevin took care of it immediately and promptly. Talk about excellent customer service. Will not hesitate to buy from here again.

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

On point.

This is an early review but could change over time, living with my new future.

No complaints about the overall experience. Delivery was pretty quick considering the large items (dining table/coffee table). Quality of the furniture looks really good. Solid wood. No dmg that I can see right now.

Customer service was probably the bright spot for me. When I emailed and enquired about my item delivery I received an unexpected call back within 10mins.

Ive never known that before. He dealt with my questions and left me very happy.

So I highly recommend this company. Oh and their prices are crazy competitive. Saved over £300 on my order.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great company and competitive prices

Great company. Competitive priced goods. Didn't take long between ordering and delivery. Kept informed about the delivery. The sideboard came really well packaged with no damage and was super quality. We really love it! Would definitely buy again from Ellis Home.

January 20, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Company

Wouldn’t hesitate to recommend Ellis Home Interiors. Excellent communication from start to finish, Arriving quicker than expected.
We bought a Fumed oak unit and 2 side tables, We were extremely satisfied with all products and the prices were fantastic, We saved about £400 compaired to buying from other retailers.

February 3, 2025
Unprompted review
Rated 5 out of 5 stars

Bought from here for the first time…

Bought from here for the first time this week. Furniture is amazing quality and even more amazing value. Customer service couldn’t have been better, Mitch is a true gentleman and did everything he could to meet our needs. Speedy delivery, 100% recommend to anyone looking for home furniture.

January 19, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

the sofa I wanted was cheaper with Ellis Home Interiors than other retailers. Delivery was quicker than expected and free. When I contacted them to check on a delivery timeframe they replied immediately. Excellent customer service, diolch yn fawr

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall. The dining room set is of good quality and fits well in our space. The customer service was supportive and professional, keeping us informed throughout the process and ensuring smooth delivery. We also encountered an issue with the legs, and the customer support team was very quick to respond to our request and arrange for a replacement.

January 14, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service! The item was on the market at the best price, and arrived in the timeframe specified on the order. Great delivery service too, at no extra price. Totally recommend and will use them again

December 19, 2024
Unprompted review

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