Failure to return deposit.
Despite frequent request, Elm and Co are not returning the tenancy deposit. They are not replying to communications. Reading other reviews, this is how other tenants have been treated. I will pursue it further but strongly recommend others not to use Elm and Co, and if you do follow up and keep records of your deposit. After 6 months they supposedly moved it to another deposit scheme, presumably to make tracing the money more difficult. I would give no stars if I could. This us illegal behaviour, and if Elm and Co disagree, please get in touch and return the deposit.

