El Monte RV Class C Medium (D) 24-26ft Reviews

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Excellent

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IT WAS A NICE RV

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Newish, functional, clean, ease of use

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Very good product

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The gas mileage was insanely good compared to the U-Haul my husband drove. The sound system was very impressive. There was so much storage for anything you could possibly need. Emptying the tanks was less traumatizing than I expected 😂. And my dog Chad felt right at home for the 10 day trip.

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Good option to rent an RV

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Well organized RV for 4 peoples. For travels ober 2 weeks enough space for everybody.

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Everything exceeded our expectations—from the quality and cleanliness of the RV to the outstanding customer service.

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I rented a very nice 24' RV, and the customer service at booking was excellent. Unfortunately, that's where the good experience ended. I'm leaving one star because of how poorly things were handled when the generator failed. When it wouldn't start, I called the toll-free number and was on hold for over an hour before anyone picked up. I followed every troubleshooting step the rep walked me through, but we couldn't get it working. The rep noted on my account that there was a problem with the generator and told me to speak with the front desk when I returned the RV. Without the generator, I had no A/C for the trip — a serious problem for four days in an RV. When I returned it, the front desk had me stand by while they looked into it. The mechanic came in and confirmed there was a problem, telling me directly: "I did a master reset on the generator and it's working now." So the issue was real and acknowledged by their own staff. The woman at the front desk was pleasant and professional, but she said her hands were tied and there was nothing she could do. I pointed out that I'd paid for four full days of an RV that was supposed to function — especially the A/C. Her only offer was a $100 credit toward buying an RV from them in the future. I was blown away — and not in a good way. I paid for a working RV and didn't get one, and their idea of making it right was a discount contingent on giving them more of my money. How could I ever rent from them again? I won't.

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Enough Space, good engine

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Was perfect, biger than I hope, was clean e with everything inside.

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Easy to drive

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Good layout, very convenient.

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Top !!!!!👍

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The RV was a worn out and very used camper. The engine overheated when idling more than 5minuts Also the the house batteries discharged the car batteries The house batteries was set up in the wrong way, so it didnt charge correctly, only held power for 2-3 hours, after it was fixed, it held power for 6-8hours The propane system was broken from the start, so we had to spend time to get it fixed. The cabinets where broken and worn out, most of the foil was falling of and the drawers was fixed to the cabinet, and where loose. The slideout system rattled when driving and made it close to unbearable to drive more than 55 mph The driversseat could only be ajusted back and forward, not up and down. The matress was so used, its was very uncomfortable to sleep in. The dining tavle in the RV was so loose and woobly, it made it close to imposible to eat at it.

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Great product. Easy check in/ dropoff.

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Perfect size, bed so comfy

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Interior layout did not match the description: power and charging outlets / double bed Shower and toilet doors damaged and non-functional / access key broke at first utilisât

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Great first rv experience

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The extra added costs should have been included in the base price.