Elms Dental Practice Reviews 194

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Had complicated dental work carried out by Dr Panesar which I was very pleased with. Communication was excellent and planning efficient. The dental nurse was supportive and worked through her lunch... See more

Company replied

Rated 5 out of 5 stars

I have had some involved dentistry over last year and this year. Dharmesh Barot is my dentist and he is very patient and kind. He puts you at your ease so I have full confidence in him. I recommend... See more

Company replied

Rated 4 out of 5 stars

Always a good experience coming here things are explained very well maybe could try and keep to appointment times if possible I no in some cases it’s difficult.last 3 appointments I’ve had have run la... See more

Rated 5 out of 5 stars

I am a nervous patient, but so far Dr Raj Panesar has enabled me to cope with the process of having two teeth crowned, and another crown is currently in progress. He is very patient, and where necessa... See more

Company replied

Company details

  1. Dental Clinic

Written by the company

Here at the The Elms Dental Practice our main priority is to provide excellent standards of care for all of our patients. Our thorough approach and comprehensive range of treatments combine to help everyone, young or old achieve and maintain excellent oral health. The practice is open Monday - Friday 8.30am-5.30pm


Contact info

4.8

Excellent

TrustScore 5 out of 5

194 reviews

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Rated 5 out of 5 stars

Really nice staff and receptionist

Really nice staff and receptionist. My dad had Alzheimer’s and they were always brilliant with him aswell

February 19, 2024
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for taking the time to leave this review, we have passed on your kind words to the team

Rated 4 out of 5 stars

Not as good as normal

All fine with the dentist but heard today he's leaving the practice, so someone new next time. Hygienest was fine but lady assisting her managed to stick the suction tube down my my throat and made be retch, not good.

February 15, 2024
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for reaching our and sharing your feedback.

We apologise for any discomfort you experienced during your last visit. We appreciate your understanding regarding the upcoming changes in the practice.

We assure you that we are actively addressing your concerns to enhance patient experience. If you have any concerns you would like to discuss further, please feel free to reach out. Your comfort and satisfaction is our top priority.

Thank you for your continued trust and we look forward to seeing you at your next appointment.

Rated 4 out of 5 stars

A smooth visit to the dentist.

Having sorted out the appointment bookings, the visit was very good. I believe that should all be fine from now on.
The appointment with the dentist went very smoothly and I'll not hesitate to return.

February 8, 2024
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you taking the time to share this review, we look forward to seeing you at your next appointment.

Rated 5 out of 5 stars

Had to have some treatment done and am…

Had to have some treatment done and am a very nervous patient but Bilawal made me feel very comfortable throughout.

February 7, 2024
Unprompted review
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Reply from Elms Dental Practice

Thank you for leaving this review, Dr Firdaus will be pleased to hear this.

Rated 5 out of 5 stars

Appointment time was met

Had Hygienist today, he was very good , the appointment was on time.
Only problem is every time I go, every 3 months I seem to have a new hygienist not really a problem but you don’t get to know them

February 7, 2024
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for sharing this review, we will pass on your kind comments to the hygienist.

Rated 5 out of 5 stars

REmove large metal filling

Good explanation of procedure. Very good bedside manner. Risks explained.

No pain

January 31, 2024
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for taking the time to provide your feedback.

Rated 5 out of 5 stars

Friendly and professional

Friendly, professional and no waiting. Great service

January 25, 2024
Unprompted review
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Reply from Elms Dental Practice

Thank you for kindly sharing this review!

Rated 5 out of 5 stars

Great experience!

We have joined Elms Dental Practice under NHS on Children’s Fun Day (2kids age 6&9)
To start with and all the way along it was absolutely brilliant experience; perfect communication; Tracy Receptions was extremely polite, helpful and professional.
Our Dentist and Hygienist both extremely friendly and great with kids!
Thank you!

January 20, 2024
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for taking the time to leave this review. We are delighted to here your children enjoyed our Superhero fun day and will pass on your kind words to to Tracy and the rest of the team!

Rated 5 out of 5 stars

My experience was very good

My experience was very good. I had very many complications. I was dealt with professionally and care. Each step was explained to me in detail as we went along.

January 17, 2024
Unprompted review
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Reply from Elms Dental Practice

Thank you for kindly sharing this review.

Rated 5 out of 5 stars

Really good locum

I had a locum but she was really good and thorough and was attentive to not causing any anxiety (I'm not great with hygiene visits despite having had quite a lot of them!). I forgot her name, sorry! But thank you :-).

December 21, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

We are pleased you have enjoyed your hygiene visit, thank you for taking the time to leave a review.

Rated 5 out of 5 stars

Efficient and Professional

Very pleasant, professional staff from receptionist, hygienist, nurse and dentist.

December 14, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for your kind review!

Rated 5 out of 5 stars

Customer care and professionalism

Always a friendly and reassuring welcome. As a long-term patient I've seen a real progression in the personnel and treatment options via the dental practice. Currently undergoing Invisalign straightening treatment. The dentist takes the time to explain in detail the options and best outcome with treatment plans with great visual backup showing the progress to date and end goal. The dentist and nurses have a very reassuring and caring approach.

December 8, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thanks so much for taking the time to leave this wonderful review.
We would not be able to grow and develop without feedback like yours and would like to thank you for your loyalty to the practice!

Rated 5 out of 5 stars

Tooth extraction

My son had to have a tooth taken out. The dentist was amazing from start to finish. He thoroughly explained what was going to happen, showing us the x rays and described what he was doing throughout the procedure. The nurse was so reassuring to my very nervous son (and mum). Highly recommend this practise

December 6, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for kindly taking the time to leave this review. We are so pleased your son had a pleasant experience with us, we will always try our best to settle the nerves before any treatment, thank you again for leaving a lovely review.

Rated 3 out of 5 stars

You are a great surgery however

You are a great surgery. I have been using you for a number of decades. I fully understand you are a business however I think you have become too commercial. I do not want to be sold any services or treatments while in the chair receiving an already. Yes I can say and will in the future. In the meantime please stop this practice of selling whiles in the chair . Please find a different approach.

November 28, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for your feedback, it's important that we give our patients all of their treatment options, this may include Invisalign teeth straightening, teeth whitening or other cosmetic treatments. This is not us 'selling' but merely making our patients aware of all their treatment options however we will take your comments on board, thank you

Rated 5 out of 5 stars

Great approach to appointments

Dr Barot is always helpful. He's a friendly chap, thorough too, and always allows good time at appointments. His holistic approach is very useful. The team are friendly and staff well trained.

November 27, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you very much for you review

Rated 5 out of 5 stars

Really friendly

Really friendly, gentle and lots of explanation

November 27, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you very much for you review

Rated 5 out of 5 stars

Denplan makes expert dental care affordable

I am grateful to Denplan for making it possible to have expert dental and oral hygiene care by spreading the cost. The oral hygiene advice I received was particularly helpful. No more mouth wash but I now have a one bristle brush which I know how to use.

November 6, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you very much for you review

Rated 3 out of 5 stars

Nice staff. Annoying sales tactics

The dentist I saw was really nice and approachable and understanding of my fear about going to the dentist.
What I don’t like, and is the reason I changed to a different dentist as soon as I walked out and got into my car is the way they try and sell treatments/procedures so obtusely.
My teeth do not need to be straightened but for £4000 I could have that done?????
It’s a private practice so obviously it’s not cheap but the prices here are wild

November 9, 2023
Unprompted review
Elms Dental Practice logo

Reply from Elms Dental Practice

Thank you for your feedback, it's important that we give our patients all of their treatment options, this may include Invisalign teeth straightening, teeth whitening or other cosmetic treatments. This is not us selling but merely making our patients aware of all their treatment options however we will take your comments on board, thank you

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