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Elonamarket Reviews 248

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TrustScore 4.5 out of 5

4.4

Grocery Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers frequently praise the efficient delivery service, noting that orders arrive quickly and on time. Many appreciate the careful packaging, especially for fragile items, ensuring products arrive in perfect condition. People also value the convenience of finding unique products and the overall smooth ordering process. However, some customers were not happy with the quality of certain products, particularly chocolates, which occasionally arrived melted due to inadequate shipping procedures for temperature-sensitive items. A few other people also felt that the pricing was a bit high, and there were occasional issues with incomplete orders or receiving the wrong product, with some reviewers mentioning difficulties in getting these issues resolved.

What people talk about most

Product

Reviewers highlight positive aspects of products, often praising their quality, freshness, and the... See more

Delivery service

Users describe positive interactions with delivery service. Many customers praise the fast and quick... See more

Order

Customers generally had positive experiences with their orders. Many reviewers praised the fast shipping and... See more

Quality

Clients share ambiguous opinions on quality. Many customers praise the good quality of products, mentioning... See more

Price

Customers consistently note ambiguous experiences with price. While some reviewers praise the great prices,... See more

Based on these reviews

Rated 5 out of 5 stars

Great customer service. Good selection, fresh difficult to find Svitoch favorite chocolate candy, fresh Amber rye items(cookies ginger bread, sweet vanilla corn sticks-puffs. Great packaging for fragi... See more

Company replied

Rated 5 out of 5 stars

Packaged really well. Grateful for the business, unfortunately shipping the items I like is kinda expensive but will definitely buy more when I feel like treating myself. Thank you for carrying the it... See more

Rated 5 out of 5 stars

Plus: It came before date previously mentioned and I was immediately informed about delivery. Minus: My written question about next purchase remained without any attention what shows me that your c... See more

Company replied

Rated 5 out of 5 stars

This family-owned business offers fast delivery and excellent service. Their sausage is a great product, and I always buy it when I need it. Keep up the good work!

Company details

  1. Grocery Store

Written by the company

International foods and snacks

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

248 reviews

5-star
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1-star

Replied to 58% of negative reviews

Typically takes over 1 month to reply

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Rated 5 out of 5 stars

Packaged really well

Packaged really well. Grateful for the business, unfortunately shipping the items I like is kinda expensive but will definitely buy more when I feel like treating myself. Thank you for carrying the items I can’t get locally!

January 28, 2026
Rated 3 out of 5 stars

They canceled half my order 2 days…

They canceled half my order 2 days after I placed it. I'm disappointed. Keep better track of your stock, Elona Market. I will buy elsewhere in the future.

January 1, 2026
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Reply from Elonamarket

We do apologize for the inconvenience. We try are best to grab the order off the shelves for the orders as fast as we can.

Rated 1 out of 5 stars

FRAUD-STAY AWAY

They Canceled parts of order but did not drop the shipping cost due to that ,and then did not receive all the items we were charged for either. No customer service just an email. No reply to the email about being charged for 2 boxes of waffles almost $50 as they did not mail the whole order nor they refunded.

January 10, 2026
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Reply from Elonamarket

We did review the video all items we placed in the box. We said we can open a claim with shipping company.

Rated 5 out of 5 stars

Great experience

Great experience, shipped in a timely manner, packed so that the fragile item that we ordered was not ruined, and everything was as expected with a great price.

December 29, 2025
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Reply from Elonamarket

Thank for your review.

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