ELP Arbuthnott McClanachan Reviews 

210
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service received, often highlighting how smooth and stress-free processes like buying or selling property were. Many people commend the staff for being incredibly helpful, friendly, and knowledgeable, making complex situations much easier to navigate. Reviewers frequently highlight individual team members for their exceptional guidance and clear communication throughout various transactions. Many consumers express strong loyalty, repeatedly choosing this company for various legal and property needs due to their consistent excellence and reliability.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently describing them as helpful, friendly, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied

Rated 5 out of 5 stars

We used ELP to both sell our existing flat and buy our new one. They were great to work with - excellent communication,level heads and clear and upfront on pricing and costs. In the unlikely event we... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Attorney
  4. Legal Services
  5. Real Estate Agency

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

210 reviews

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No recent history of asking for reviews

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4.9

All reviews

(210)

35 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

For the first time dealing with ELP…

For the first time dealing with ELP ARBUTHNOT to purchase a house very satisfied for their job .friendly service,professional, and fast I am strongly recommending them and I will certainly use them again.

September 28, 2021
Unprompted review
ELP Arbuthnott McClanachan logo

Reply from ELP Arbuthnott McClanachan

Thanks very much for your comments, we are delighted that you are happy with our service. Best wishes

Rated 5 out of 5 stars

Professional

Professional, amazing service, patient!
My solicitor was there for me in every step of my case. Explained everything with patient to make sure that everything is clear to me. Their fee was as we agreed the first time without any extra costs even when my case took more time than expected!Highly recommended!!

September 20, 2021
Unprompted review
ELP Arbuthnott McClanachan logo

Reply from ELP Arbuthnott McClanachan

Hi Eirini, Thank you very much for your kind words and I wish you the best of luck with your venture going forward. Kind regards, Duncan

Rated 5 out of 5 stars

Doesnt Get Much Better

Have been dealing with Barbara, Lisbeth Ann and Laura for the past 5 years and they have dealt with some tricky and complicated scenarios with great skill , knowledge and a genuine desire to do the best for their clients. Working for solicitors for many years I would say that this company is as good as it gets , and clients are made to feel welcome and put at ease with the less formal and staid approach . Def a 10/10

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great experience, would recommend!

I was recommended ELP by a friend as she had a good experience in the past. I would also recommend, a pleasure to deal with! Lisbeth- Ann and Laura have both been extremely helpful, I am a first time buyer so everything was a bit daunting! However the whole process was made easy and i found there was great communication from the firm. (Even with all my daft questions I was never made to feel like I was!) Thank you!

August 3, 2021
Unprompted review
Rated 5 out of 5 stars

Superb Professional & Customer Service

From the initial contact to the purchase and sale of our property, ELP Arbuthnott McClanachan Solicitors have been very professional.

Paul made the purchase of our new home very easy, Tracy organising the sale of our home and a special mention to Angela who kept us updated regularly via phone and email throughout the selling process, she also answered, or checked with colleagues any questions we had and got back to us quickly. Angela made the selling process seamless.

We would defiantly recommend ELP Arbuthnott McClanachan for their outstanding customer service. Special thanks to Paul, Tracy & Angela for all their help.

July 12, 2021
Unprompted review
Rated 5 out of 5 stars

Highly recommended

I would highly recommend ElpAM. Lisbeth, Colin and the team were warm and helpful to me as a first time buyer as well as responsive and attentive to the short turn around needed.

April 28, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent attention to detail.

Excellent attention to detail, which is what you need in a solicitor! Catherine was very knowledgeable and helped us navigate an unusual, slightly tricky house purchase making sure absolutely everything was resolved properly and in order. Professional, responsive and friendly - highly recommend and would absolutely use again.

March 31, 2021
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

It was a pleasure to work with Duncan Hamilton, who handled my case quickly and painlessly, keeping me informed throughout the process. I was very satisfied with the outcome and would happily recommend.

March 11, 2021
Unprompted review
Rated 5 out of 5 stars

Redundancy claim

Very happy with my experience. Duncan was professional and knowledgeable about my redundancy claim. I would not hesitate to use this company again.

March 9, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service

Lisbeth Ann and her team have provided an excellent service on this recent conveyance ,but also the previous two in the past year. The attention to detail and timely correspondence is my reason for using the company. I would highly recommend the company to friends and family and will use them again in the future.

March 5, 2021
Unprompted review
Rated 5 out of 5 stars

Great Service

I was introduced to Duncan McFadzean by a friend who had acted against him in various employment law cases. I thought what better accolade than to be recommended by a former adversary? I wasn't disappointed. Having been identified for redundancy, Duncan guided me through the consultation meetings and later through an appeal. The appeal was not successful so we prepared to take the matter to a tribunal.
At all times I found Duncan to be helpful and knowledgeable and he always responded quickly. He has a relaxed and informal demeanour but is very sharp. His advice and guidance proved to be invaluable.
I would have no hesitation in recommending him to anyone who is needing advice on employment law matters.

February 24, 2021
Unprompted review
Rated 5 out of 5 stars

ELP Arbuthnott McClanachan - many thanks!!!

I found ELP Arbuthnott McClanachan solicitors through a recommendation from a local Edinburgh social media network (EGG) and worked with them in an employment law capacity. At all times the team were eminently professional, knowledgeable and super-helpful. At a stressful time they were reassuring and provided very well thought-through, sound legal advice. It is thanks to ELPAM that I was able to very significantly increase the settlement from my previous employer. I would have no hesitation in recommending this practice for employment law advice and in particular Duncan McFadzean who was incredibly approachable and helpful.

February 9, 2021
Unprompted review
Rated 1 out of 5 stars

Very poor communication

I had a recent experience with this company. I found that their communication was very poor and their focus was not on the client.

January 30, 2021
Unprompted review
ELP Arbuthnott McClanachan logo

Reply from ELP Arbuthnott McClanachan

We are sorry that you have had a negative experience. If you would like to provide further details please do email our client feedback director Duncan McFadzean on drm@elpamsolicitors.co.uk, as we are always happy to look into anything and improve the service we offer. We tend to get excellent feedback so it is important to us to know if anything has gone wrong, as the client's experience is the most important thing. Thanks

Rated 5 out of 5 stars

Great Job Satisfied Client

Lisbeth Ann Pay and her team did a great job with the conveyancing during our purchase of a new property in Edinburgh. They were highly professional and meticulous. In fact this the 6th time the helped us with the purchase of a property. We were happy with their work in every occasion. We strongly recommend them.

December 24, 2020
Unprompted review

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