ELP Arbuthnott McClanachan Reviews 

208
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 37 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and efficient service provided, noting its superb quality and attention to detail. Many highlight the staff's helpfulness, friendliness, and knowledge, making complex processes much smoother and easier for consumers. The customer service is frequently described as exceptional, with clear communication and regular updates throughout various dealings. People appreciate feeling supported and informed, especially during potentially stressful transactions like property sales and purchases. Reviewers often express their intention to use the company again for future needs, citing their consistent positive experiences over multiple transactions.

What people talk about most

Service

Customers had positive experiences with service, consistently praising the efficiency, professionalism, and... See more

Staff

People report positive experiences with staff, consistently praising their helpfulness, efficiency, and... See more

Customer service

Clients share positive opinions on customer service, consistently highlighting the helpfulness and support... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From start to finish, we had a wonderfully positive experience with ELP. There are so many helpful, friendly and efficient staff that it is impossible to single any one out. From initial contact to th... See more

Company replied

Rated 5 out of 5 stars

We had to sell our property in order to buy our new property. ELP were great. The team was professional, responsive and kept us informed throughout the entire process. Everything with handled eff... See more

Company replied

Rated 5 out of 5 stars

I bought my first home through ELP six years ago, so when it came time to sell, choosing them as my estate agent was an easy decision. Tracy, Angela, and Sarah were fantastic throughout the sale, and... See more

Company replied

Rated 5 out of 5 stars

We used ELP to both sell our existing flat and buy our new one. They were great to work with - excellent communication,level heads and clear and upfront on pricing and costs. In the unlikely event we... See more

Company replied


Company details

  1. Lawyer
  2. Conveyancer
  3. Employment Attorney
  4. Legal Services
  5. Real Estate Agency

About ELP Arbuthnott McClanachan

Written by the company

ELP Arbuthnott McClanachan is a firm of Edinburgh Solicitors and Estate Agents with offices in Davidsons Mains and Leith.

Legal services offered include conveyancing, property law, wills, employment law, commercial leases, dispute resolution and litigation, executry, and power of attorney.

You can browse properties for sale in Edinburgh on our website.

We offer a high-quality, professional service that is good value for money. We aim to provide a friendly, personal service to all of our clients.

Contact info

4.9

Excellent

TrustScore 5 out of 5

208 reviews

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No recent history of asking for reviews

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4.9

All reviews

(208)

33 reviews in the last 12 months

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Rated 5 out of 5 stars

Residential property

ELP helped us with a residential property matter. They handled the matter efficiently and were very good to deal with.

May 2, 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you, we are really delighted to hear and appreciate you taking the time to provide us with a review.

Rated 5 out of 5 stars

I would highly recommend ELP Arbuthnott…

I would highly recommend ELP Arbuthnott McClanachan to anyone seeking a solicitor. Working with Duncan recently I was impressed by both his considerable experience and sensitive and thoughtful approach. Combined with the ability to explain things clearly and simply I couldn't have asked for better support.

April 10, 2025
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Reply from ELP Arbuthnott McClanachan

Thank you for your very kind review, delighted to receive this and wish you all the very best.

Rated 5 out of 5 stars

AMAZING!!!

Had a fantastic experience working with ELP Arbuthnott McClanachan—absolutely a 10/10! Tracy and Angela were especially great. They’re not only incredibly professional but also super helpful with any questions I had. I’d highly recommend them to anyone in need of a reliable solicitor!

April 3, 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind words, we are thrilled to hear this about our colleagues!

Rated 5 out of 5 stars

A Different League – Truly Outstanding Solicitors

Kamila and Suzanne were exceptional from start to finish. Their communication was not just fast, it was proactive, thoughtful, and reassuring. They consistently anticipated next steps, resolved issues before they became problems, and explained everything clearly so we always felt informed and in control.

What really stood out was their professionalism combined with genuine care. They were always polite, easy to reach, and generous with their time and advice. It felt like they were fully invested in our purchase, not just doing a job.

Thanks to them, this was by far the smoothest property transaction we’ve ever experienced. In contrast to other solicitors we’ve dealt with, Kamila and Suzanne are in a different league. If every solicitor operated to their standard, the industry would be transformed. We wouldn’t hesitate to use them again or recommend them to anyone.

Also, a special thanks to Duncan for his excellent advice and support with employment matters; knowledgeable, clear, and incredibly helpful.

March 21, 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

What a fantastic review, thank you so much for your kind words, we are absolutely thrilled to hear this.

Rated 5 out of 5 stars

Utterly competent

From start to finish of purchasing a property, the team at ELPAM has been a pleasure to work with. They have been consistent, transparent, extremely helpful, prompt, and utterly competent in every aspect. I have been very impressed.

September 1, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you so much Chris for your lovely review, it is much appreciated!

Rated 5 out of 5 stars

Always fast and reliable

Always fast and reliable. Wouldn't use anyone else!

March 11, 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind words, we really appreciate this!

Rated 5 out of 5 stars

Excellent Service

Laura Tripney from ELP was extremely helpful and communicative during my recent property purchase. Full marks to ELP

February 28, 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Brian, delighted to hear this, all the very best!

Rated 5 out of 5 stars

Second time using ELP for a purchase

Second time using ELP for a purchase. Laura Triply made a difficult process incredibly straightforward and stress-free. A real pro.

March 3, 2025
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much Gregg, we are delighted to receive such lovely comments!

Rated 5 out of 5 stars

Professional and very efficient

We were first time buyers and the whole process seemed daunting. However from start to finish it was all made a lot easier and less stressful by the wonderful Laura and Lisbeth-Ann. They were fantastic and kept us informed every step of the way. We would highly recommend this company whether you are buying or selling.

March 13, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review, and we hope you will be very happy in your first home! If we can be of any further assistance in the future then please do not hesitate to get in touch.

Rated 5 out of 5 stars

Excellent Service and Support

I recently appointed ELP solicitors to assist with a workplace redundancy process.

Duncan was honest and professional and the advice he gave was incredibly valuable, helping me understand my rights, and putting my mind at ease that I was getting the best outcome possible in my scenario.

I would highly recommend ELP to anyone else going through a similar process.

December 2, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you very much for your kind review, we are really pleased to hear this.

Rated 5 out of 5 stars

Highly recommended

I had the pleasure of working with ELP Arbuthnott McClanachan (ELPAM) for legal advice and representation in an employment dispute, and I couldn’t be more impressed with their expertise and professionalism. Duncan McFadzean, the lead solicitor on my case, was outstanding. From our initial consultation to the successful resolution of my issue, Duncan demonstrated an exceptional understanding of employment law and a genuine commitment to his clients.

What stood out the most was how thorough Duncan was in explaining the process, my legal rights, and the potential outcomes. He took the time to listen carefully to my concerns and provided tailored advice specific to my situation. I always felt confident and supported under his guidance. His professionalism and knowledge of employment law were evident throughout, and I truly appreciated how compassionate he was during a stressful time.

The communication throughout the process was seamless. Duncan kept me informed every step of the way, answering my questions promptly and ensuring I fully understood the next steps. His attention to detail and responsiveness made a world of difference.

Thanks to Duncan McFadzean and the team at ELP Arbuthnott McClanachan (ELPAM), I was able to resolve my employment issue with a favourable outcome. I highly recommend Duncan and the firm to anyone needing assistance with all employment law matters. His expertise, personal approach, and unwavering support make him a standout solicitor in this field.

July 15, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are delighted to have been able to assist you, and thank you very much for taking the time to provide such a comprehensive review, we really appreciate it.

Rated 5 out of 5 stars

Excellent service

Duncan helped me through an employment process and was approachable and professional throughout. I will return to Arbuthnott MacClanachan for other legal needs.

December 2, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, delighted to have been able to assist.

Rated 5 out of 5 stars

Professional and thorough

Duncan was really thorough, professional and helpful in reviewing my Contract and negotiating revisions when required which gave me great confidence in progressing to conclusion. Thank you Duncan, would not hesitate to recommend your service or use your company again if needed.

November 29, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your kind review, we are delighted to hear this!

Rated 5 out of 5 stars

Great Service!

Duncan was so helpful and timely in dealing with my query. Would highly recommend using ELP and will use again in the future!

November 1, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your great review, we are delighted to hear this!

Rated 5 out of 5 stars

We enlisted ELP to help us sell and buy…

We enlisted ELP to help us sell and buy property for my disabled sister. No mean feat as we are based in Canada and she is in Edinburgh. Navigating virtually with the team whilst managing on-the-ground assistance was going to be tricky.
No less the time difference!
(We are 8hrs behind the UK)
We need not have had any worries.
Both the estate agency team of Angela and Tracy went above and beyond. Tracy personally visited my sister and got the ball rolling. Angela then picked up the baton playing a superb game of volleyball resulting in a super quick sale at more than we expected to get.
Angela is so warm and always accommodating. We definitely felt she was giving us platinum service throughout. Then onto the purchase and the conveyancing. Jeremy was absolutely fantastic.
So communicative, warm and spoke in laments terms. Always answered our questions promptly and succinctly.
Jeremy also went above and beyond by personally visiting my sister in his own evening to have her sign the disposition. Really understanding her physical and mental limitations.
Wow! What a team!
There literally could not have been a better company to have chosen. We are incredibly grateful for their expertise and professionalism. I would never use any other solicitor and estate agents. These guys are a real gem of a find. Highly, highly recommend!

November 20, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your extremely kind words Sharon, we are delighted to hear this, and hope your sister is settling in and enjoying her new home.

Rated 5 out of 5 stars

Incredible from start to finish!

You couldn't hope for a better experience when buying/selling properties as you get with ELP.

Tracy, Roxanne and Angela have all been fabulous with two sales of ours in 6 months(getting one on the market in less than a week when under a time restraint) and kept us up to date with all of our viewings and feedback, as well as respecting our life commitments at the same time. I really feel like I was dealing with friends by the end of our marketing process on the second property.

On the conveyancing side of our two sales and latterly our purchase, Laura has been pivotal. Often checking in to update us on how we're progressing, as well as responding to our email queries by the end of business days, we've felt well supported and covered throughout our property journey and never been in the dark.

Over the last 6 months I've built up a lovely relationship with the team we have worked with and they prove why I was right in returning after the purchase of my first solo flat back in 2021. Quite honestly, a fantastic group and if we're ever in the market again I wouldn't dare go anywhere else.

November 8, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

We are absolutely thrilled to receive such a wonderful review! It was a pleasure to work with you, and thank you very much, from the bottom of our hearts for your kind words, Tracy, Roxanne, Angela and Laura :)

Rated 5 out of 5 stars

Great firm to deal with

We have used the services of Duncan McFadzean of this firm twice over the past couple of years for a commercial lease, then assignation of commercial lease. I highly recommend his services, he is hugely knowledgeable, professional, gives great advice and kept me calm under stressful circumstances when things didn’t go exactly to plan with third parties! Would have no hesitation using this firm again for these and other services. Competitive fees and great communication.

September 27, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you Virginia for your kind feedback. All the very best, Duncan

Rated 5 out of 5 stars

Excellent FTB Experience

I was represented by Jeremy Smith at ELP AM for my first time flat purchase. You hear horror stories about dealing with solicitors during a purchase, but Jeremy and ELP were nothing but supportive, informative and proactive. While there were delays, these were never due to them and I was advised of how any changes may affect me as they happened. On top of all that, the pricing was extremely reasonable.

If you are looking for a reliable, capable conveyancing solicitor. Look no more.

September 6, 2024
Unprompted review
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Reply from ELP Arbuthnott McClanachan

Thank you for your incredibly kind review Niall, we wish you all the very best of happiness in your new home!

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