Package turned up promptly and well packaged. I was expecting an email to advise it had been dispatched, so I had a rough idea on delivery date, but overall very pleased.
Company replied
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See what reviewers are saying
A wonderful independent shop with gorgeous clothes, boots and accessories and I could probably buy them all. Such a lovely friendly owner and ladies who always make you feel welcome. Purchases are lov... See more
Company replied
Two fabulous sweaters ordered, which arrived really quickly and were exactly as described. Lovely personalised packing note from a member of staff too. I used to shop with you regularly in person when... See more
Still have not recieved my product that I ordered
4.2
Great
90 reviews
Hasn’t replied to negative reviews
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Such a lovely friendly owner and ladies…
Such a lovely friendly owner and ladies who always make you feel welcome.
My husband & I, loves shopping there.
April 10, 2026
Unprompted review
Shocking customer service
The owner, Sian, was incredibly rude when I tried to return an item. I have never been spoken to so badly in a shop before. Shocking customer service.
May 3, 2025
Unprompted review
Bueatiful tunic super quick…
Bueatiful tunic super quick service,very pleaded excellent communication
March 6, 2023
Two fabulous sweaters ordered
Two fabulous sweaters ordered, which arrived really quickly and were exactly as described. Lovely personalised packing note from a member of staff too. I used to shop with you regularly in person when I lived in Sussex, but since I've moved I'm so pleased to see that your online shop has lots of lovely new stock to keep me as a customer. Thank you.
February 14, 2023
Lovely clothes and friendly service
January 14, 2023
Elsie & Betts Came on time
Came on time. Exactly what I was expecting. Love these jeans - just struggling to find stockists so was delighted!
December 5, 2022
Customer service was excellent
Customer service was excellent. So helpful,went the extra mile.,if I could give more stars I would.
November 22, 2022
Living north of the border means I am…
Living north of the border means I am unable to go into the shop. Sian and the girls make it easy for me to pay online (hubby not so pleased 😊).
Lovely, different clothes with a lot of choice. Friday videos make me happy, hubby less so!
November 14, 2022
Reply from Elsieandbetts
Thank you very much for your review!
Amazing store and Amazing service!!
August 31, 2022
Reply from Elsieandbetts
Thank you for leaving us a review!!
Still have not recieved my product that…
Still have not recieved my product that I ordered
August 22, 2022
Really good quality and stylish clothes
Really good quality and stylish clothes. Customer service is very helpful and attentive. Would thoroughly recommend.
August 20, 2022
Reply from Elsieandbetts
Thank you for your lovely review!!
Definitely recommend
I had already bought from this boutique when I was in the area and was so happy that I placed another order on line, thrilled with my new clothes!
July 28, 2022
Reply from Elsieandbetts
Thanks so much for your kind words x
Reply from Elsieandbetts
Thank you so much for writing a review!
My order went through smoothly and…
My order went through smoothly and arrived in a couple of days. Thank you
June 28, 2022
Reply from Elsieandbetts
Thank you for writing a review!
Great clothing and first class service.
June 28, 2022
Reply from Elsieandbetts
Thanks so much for your review!
Lovely item 💜 xx
June 25, 2022
Reply from Elsieandbetts
Thanks so much for taking the time to write a review!
Love Elsie and Betts clothing and…
Love Elsie and Betts clothing and accessories - and the ladies are always helpful and accommodating and enthusiastic ! I live in Australia and they are happy to send overseas to me - or hold until I am back in Shoreham - cannot fault this shop and their fashion choices !
June 21, 2022
Reply from Elsieandbetts
Thank you so much for writing a review!! Look forward to seeing you soon x
A gem of a boutique-made the world of…
A gem of a boutique-made the world of difference to Shoreham.Really superb clothes+choice+style to suit everyone. Sian+her assistants incredibly helpful-locals etc-just no need to go anywhere else….Great feel good factor from them✔️🌟
June 16, 2022
Reply from Elsieandbetts
Thanks so much for your amazing review!
Lovely bag for jewellery on holiday
May 31, 2022
Reply from Elsieandbetts
Thanks so much for your review!
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