Elviré Paris  Reviews 28

TrustScore 2 out of 5

2.1

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Company details

  1. Clothing Store

Written by the company

Clothing brand


Contact info

2.1

Poor

TrustScore 2 out of 5

28 reviews

5-star
4-star
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1-star

Replied to 7% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Absolutely in love with this coat

Absolutely in love with this coat. The quality is outstanding — from the luxurious fabric to the beautifully finished details. It feels warm and substantial without being bulky, and the fit is incredibly flattering. The fur trim adds such an elegant, elevated touch and instantly makes any outfit look put together. I’ve worn it both casually and dressed up, and it works perfectly for both. You can really tell this is a well-made piece designed to last. Highly recommend to anyone looking for a timeless, high-quality coat.

January 4, 2026
Unprompted review
Rated 1 out of 5 stars

Do not buy from this company there…

Do not buy from this company there going into liquidation just search them in companies house - I was stupid enough to take the risk they sent a faulty coat after a month now it’s been another month and they still haven’t send the refund or bothered to reply to my messages don’t buy from here

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible service

Terrible service
And delayed sending out the coat which was paid for and stopped responding and blocked me on Instagram

January 22, 2025
Unprompted review
Rated 1 out of 5 stars

This page is a full scam

This page is a full scam. They gave me the coat and the zip was broken. I asked them to return it and they agreed. Once returned they stopped opening my messages and after 4 days they say they didn’t receive the parcel. Royal Mail investigated for 4 weeks and said it was delivered to the right address and right person.
They now have my money and the coat!!!!!!
Full scammers.

July 2, 2025
Unprompted review
Rated 5 out of 5 stars

Stunning coat

Stunning coat. Great communication with the brand! she made sure it got out to me before my trip too! So many compliments. Will deffo be buying more x

January 3, 2025
Unprompted review
Rated 1 out of 5 stars

I had an absolutely awful experience…

I had an absolutely awful experience with ElriveParis & I cannot recommend this company to anyone. I ordered a coat and was repeatedly told it would arrive “tomorrow,” “next week,” or “the next day.” These empty promises dragged on & to this day, I haven’t even received the coat I paid for.

The communication from the owner, Tanya Shahid was shockingly unprofessional. She seemed to have no regard for customer satisfaction and failed to provide clear answers or follow through with her commitments. Every interaction left me more frustrated than the last.

For a company that spends so much time posting glamorous content on social media, you’d think they’d put the same effort into delivering their products and treating their customers with respect. Save yourself the stress - this business is nothing but a disappointment.

November 27, 2024
Unprompted review
Rated 5 out of 5 stars

Stunning

I brought both a jacket and a cardigan and they look amazing ! Came really quickly too. I struggled with the sizing but I messaged them and they responded super quick with reference measurements and suggestions on sizing. All the fur is also detachable so win win.

September 14, 2024
Unprompted review
Rated 1 out of 5 stars

Disappointed, no money on my account or response

I bought twice from them. First time no trouble... Cropped jacket fitted fine. Second order long coat was made for a 6ft model so requested return... Helpful customer service, gave an address in Manchester. Returned the parcel as requested, they received it as delivery was recorded but no refund or response to my email. Very disappointed... As liked their collection n was planning on purchasing more!! Glad I held back. Don't know where my money is? It's not even cheap to think forget about the money!!

January 10, 2024
Unprompted review
Rated 1 out of 5 stars

Poor experience.

Awful, in fact, childish customer service. If you can even call it that. Poor communication. Deceitful to be precise. Promised one thing, delivered another. Over 2 months delay receiving item etc etc. Requested refund, was offered discount. Never received discount despite several messages. Messages read with no reply. Better companies out there than this one.

January 2, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing experience

My new made-to-order wool teddy coat looks amazing at the best price point as well. It's such good quality and super heavy and thick for winter. Honestly, the best customer service I've ever experienced. I was very hesitant shopping from Elvire at first, but I ended up being massively disproven and feel horrible for not trusting them now! Thank you so much Tanya, I look forward to shopping with you again

November 30, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing product

Quick customer service. Coat arrived super quick and the coat fit perfectly.

February 8, 2021
Unprompted review
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