Elvisdvdcollector Reviews 174

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, particularly the colorized versions of older films, and appreciate the wide selection of hard-to-find movies. Many people highlight the superb delivery service, noting that their orders arrived quickly and in perfect condition. The overall ordering process is frequently described as easy and efficient, contributing to a very positive customer experience. However, some customers also noted issues with product quality, specifically receiving defective DVD-R copies or copies that were not official releases, which they found disappointing. A few other people also felt that the customer service was unhelpful or even disrespectful when issues arose, particularly concerning lost packages or damaged items.

What people talk about most

Product

Consumers find the product quality to be largely positive, especially praising the extensive range of films,... See more

Quality

People report positive experiences with quality. Many customers praise the excellent quality of DVDs, noting... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and timely... See more

Order

Customers consistently note positive experiences with order. Many reviewers found the ordering process easy... See more

Service

Clients share positive opinions on service, consistently praising its promptness and reliability. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Though it took a little longer to arrive than I anticipated, the package did show up. All movies are great quality. I enjoy the colorized versions of older films originally in black and white, and t... See more

Rated 5 out of 5 stars

Good selections of films available, a lot of them downloadable, and the old ones that have been colourized are a real treat. A wonderful website with all genres of film covered and I can spend hours j... See more

Rated 5 out of 5 stars

Good quality movie delivered to my inbox quickly. The link came to my email under a different name than Elvisdvdcollector so I didn’t see it at first and had to ask customer service how to find it.... See more

Rated 5 out of 5 stars

My favourite film, colourised, downloadable as soon as I paid, I'm on cloud nine! What a wonderful selection of difficult to source films this site has, and the buying experience was top notch. I'll... See more


4.6

Excellent

TrustScore 4.5 out of 5

174 reviews

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Rated 1 out of 5 stars

INSULTING AGENT WITH PACKAGE NEVER RECEIVED

Following a parcel ordered on November 24th on their website, I obtained a tracking by DLH.
The tracking stopped on November 29. As there was a strike at Canada Post, this could explain the delay.

However, I wrote on December 20 to find out what the situation was.
I wrote:
“Hello,
I never received the DVD I bought on your site.
The last update on the Shop application, with the DHL tracking number, was on November 29, “Inbound Flight Arrived”.
Do you know why it hasn't been delivered yet?
In the meantime I have received other parcels delivered by DHL.
Thank you in advance for your reply.
Best regards”.

The reply was one of the most unprofessional I've ever received.
“Blame your postal strike !!! So easy !!! Nothing was sent out anymore. Started again after the strike ended!”

To which I replied:
“This is not a satisfactory answer.
My question is: do you know where the package is? Has it been lost? Will delivery be restarted? Has another one been sent?
If it's delivered by DHL, why does it go through Canada Post?”

The answer is even worse, and shows a total lack of professionalism and the minimum you'd expect from a business:
“Some people are even too DUMB to track a package. Don't waste my time anymore with your brainless bullshit”.

This is totally unacceptable. This is clearly an amateur site incapable of delivering decent customer service. I see several other comments along exactly the same lines. This means that if anything goes wrong, you'll never get your DVD back, nor your money of course.
It looks like a fraudulent website.

December 20, 2024
Unprompted review
Rated 1 out of 5 stars

Total rip off

Total rip off. Poor communication: kept saying item was on its way to US. Tracking was bogus. Never arrived. Wouldn’t respond to refund request. BEWARE!!!!

April 7, 2024
Unprompted review
Rated 5 out of 5 stars

Customer for Life

It has the best selection of classic movies, which no other online store has. It also offers the best prices fast service and product tracking.

November 22, 2024
Unprompted review
Rated 5 out of 5 stars

great placto buy movies!I do enjoy your movie collection I've…

I do enjoy your movie collection I've gotten a couple and was completely satisfied movie quality perfect case and artwork included is a plus since I am a collector so I am to commend your service also I have seen a cou or three more I would like to order want to know if I can get discount on shipping if I buy more than one since they go same place! thanks for a nice place to find my movies will be ordering around 1sr -4th of november! my social security is around 3rd of month I am senior and any help with shipping is helpful I've picked at least 3 maybe 4 thanks

October 19, 2024
Unprompted review
Rated 4 out of 5 stars

While customer service is excellent

While customer service is excellent, the 1982 Witness for the Prosecution (all regions) dvd does not play in my Sharper Image portable dvd player. It has strange selections that go nowhere. Maybe I’ll get an all regions dvd player in future. But thank you for excellent your customer service!

September 19, 2024
Unprompted review

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