Ember Diamonds Ltd Reviews 14

We bought a diamond ring from Ember Diamonds, a private company owned by David&Hannah and we are extremely satisfied with our choice.

David was incredibly supportive, kind, and professional throughout the entire process.
His understanding, patience, and genuine care made this experience very special for us. David has a big and kind heart, and it truly shows in the way he treats his clients.

We are very grateful and would highly recommend Ember Diamonds to anyone looking for exceptional service and beautiful jewellery.

David at Ember Diamonds was excellent. He came to our home and was extremely professional and knowledgeable about diamonds. He assessed a piece of jewellery there and then in front of us and gave us a fair price. He was polite and courteous and we would not hesitate to contact him again in the future. Highly recommend!

I have used this company twice and on each occasion have been extremely impressed with the whole process from start to finish. Both rings were exactly as described on the website. My most recent purchase required re-sizing, this was carried out perfectly. David kept me up to date throughout, including all information regarding delivery. Upon receipt I was also impressed with the quality of the packaging. Would definitely purchase from Ember Diamonds again.

David at Ember Diamonds help me find the perfect ring. I gave him all the specs my partner had “subtly” dropped into conversation and together we agreed on the perfect ring. In person it’s beautiful and was impressed with the price

Review for Ember Diamonds

Ember Diamonds is a true gem in the world of fine jewelry. Their dedication to craftsmanship, ethical sourcing, and customer satisfaction sets them apart as a brand that genuinely cares about its clientele.

From the moment you browse their collection, it’s clear that Ember Diamonds prioritizes quality and elegance. Their designs strike a perfect balance between timeless sophistication and modern flair, making them suitable for any occasion. Whether you're searching for an engagement ring, a gift, or a personal treat, their pieces exude brilliance and attention to detail.

What truly stands out is their commitment to sustainability. Knowing that their diamonds are ethically sourced provides peace of mind, allowing you to celebrate life’s special moments guilt-free. Their transparency about the origins of their materials and their eco-conscious practices is commendable.

The customer service experience is equally exceptional. The staff is knowledgeable, approachable, and genuinely invested in helping you find the perfect piece. They take the time to understand your preferences and guide you through the process with patience and care, ensuring you feel confident in your choice.

In summary, Ember Diamonds offers not just exquisite jewelry but also a meaningful and memorable shopping experience. If you’re looking for a brand that combines beauty, ethics, and outstanding service, Ember Diamonds is a sparkling choice. Highly recommended! I could be happier.

David, absolutely killed it. Everything was as expected, the transaction process was smooth. I ordered a diamond ring from the U.S. and thought it had a few hiccups with customs. It was received about after a month of purchase. Everything was packaged very well, and the price was completely fair. It feels like a deal and I hope to be able to buy future jewelry in the future. Thank you.

Fantastic company and a great service.
Ring was better than expected and resized for free.
Next day delivery was also an added surprise.

It was a great ring as described they were so very charming al the way of my journey i was made ti feel at ease while i chose they were so patcient kind regards beverly x

I ordered a beautiful Tanzanite & diamond ring from Ember Diamonds and I couldn't have been happier, great communication & fast delivery. The ring is absolutely gorgeous just what I was looking for. Thank you.

I stumbled across Ember Diamonds when looking for a ring for my collection. Since my first purchase David has been absolutely faultless. I have purchased many items from this company, every item has been absolutely as described, and even better than the stunning photography in person. David has always tailored my requirements to each item accurately and patiently. Each transaction has been smooth, easy and above all else personal. Ember diamonds go out of their way to ensure your shopping experience is excellent.
I have put my trust in them for some very sentimental items and I will continue to shop with them for all of my jewellery needs. I highly recommend this company. Don't hesitate to buy from, you will not be disappointed.

Fantastic service from start to finish. Purchased my partners engagement ring around 6 years ago from David at Ember diamonds then 4 years later her wedding ring and then again a year later for her eternity ring. Highly recommended

Very patient and helpful with me as I am super indecisive. Really polite and didn't try to rush me at all, and am exceedingly pleased with my purchase - it is stunning. Thoroughly recommend.

Excellent customer service from the start.
Excellent communication and my new beaut arrived today.
Cannot be happier.
Will definitely use them again.
THANK YOU

Highly recommend Ember Diamonds ! David was extremely knowledgeable and professional; he listened to our requirements for bespoke jewellery and came up with some great ideas! We purchased two beautiful rings from his stock and he sourced a third for us; we also had some jewellery made from an existing family ring. David provided regular updates until my jewellery was ready ! We are truly over the moon with our purchases and the bespoke jewellery is just perfect ! 🤩 no hesitation in recommending Ember Diamonds and will definitely be purchasing from them again.