Emd plumbing & Heating Reviews 121

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the staff's professionalism, helpfulness, and pleasant demeanor. Many people appreciate the efficient and tidy work, noting that the team goes above and beyond, providing sound advice, clear communication, and ensuring everything is working perfectly before leaving. Reviewers frequently mention the high standard of workmanship, whether for boiler installations, bathroom refurbishments, or other plumbing needs. People are particularly impressed with the reliability, quick response times, and the team's ability to leave the work area spotless.

What people talk about most

Service

Customers consistently note positive experiences with service. Reviewers frequently praise the... See more

Staff

Consumers consistently report positive experiences with the staff. Reviewers frequently praise the team's... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely 1st class service from Eamon and the men at EMD plumbing and heating. Brilliant customer service from start to finish. Exceptional workmanship from all involved throughout the whole process... See more

Company replied

Rated 5 out of 5 stars

Recently got a full main bathroom refurbishment done by Eamon and the team at EMD. They covered everything, from the stripping everything out, electrical work, reskimming the ceiling, tiling, plumbi... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Eamon and his team enough. We needed a new Boiler and they recommended the one with a 10 year warranty which was our best option.  We had no heating whatsoever or hot wate... See more

Company replied

Rated 5 out of 5 stars

Recently had a new boiler fitted. Clear communication throughout from quote till job finished. Very reliable and clean service, showed up first thing, ensured heat and hot water was working before le... See more

Company replied


Company details

  1. Gas Engineer
  2. Plumber

Written by the company

Service,repairs, installation of Gas & Oil boilers & plumbing


Contact info

4.9

Excellent

TrustScore 5 out of 5

121 reviews

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Rated 5 out of 5 stars

Recently got a full main bathroom…

Recently got a full main bathroom refurbishment done by Eamon and the team at EMD. They covered everything, from the stripping everything out, electrical work, reskimming the ceiling, tiling, plumbing and fitting the new bathroom. And what a job they did! Brilliant! Can't fault them anywhere, such clean and tidy workers.
Sound advice about everything before starting, excellent workmanship throughout, and a pleasant and approachable manner. Highly recommend EMD to anyone!
5 stars all round 🌟🌟🌟🌟🌟

July 10, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Hi Jason thanks for your kind words enjoy your new bathroom

Rated 5 out of 5 stars

New gas boiler

The EMD team were fantastic. Got a new gas boiler installed by them
Very pleased with the work and friendliness of the whole team. I wouldn't pass these lads if I ever needed work done again.

August 18, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Thanks for your kind words and custom. Enjoy your new system 🤝

Rated 5 out of 5 stars

First class service

Recently had a new boiler fitted. Clear communication throughout from quote till job finished. Very reliable and clean service, showed up first thing, ensured heat and hot water was working before leaving and tidied up after themselves. Have used EMD a few times now and have always had a first class service.

June 19, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Lousie thanks for your kind words and custom enjoy your new system and as always we are just a call away 🤝

Rated 5 out of 5 stars

We recently had a new Warmflow boiler…

We recently had a new Warmflow boiler installed! Good communication from start to finish! The two lads landed first thing & worked away & cleaned up after themselves, they discovered an issue with water in our oil tank which they resolved for us too!

April 23, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Kelly thanks for your kind words glad we could help 🤝

Rated 5 out of 5 stars

Excellent experience

Got a full bathroom refurb done by EMD last week, was more than happy with the work, cannot recommend Eamon and the team enough.
They were reliable, knowledgeable and professional at all times and the job was finished quicker than I expected.
Thanks to Eamon and his team

May 28, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Paulette Thanks for the custom and enjoy your new bathroom 🤝

Rated 5 out of 5 stars

We had a new oil boiler installed by…

We had a new oil boiler installed by EMD today. Very impressed with the service and quality of the job. The lads were professional and courteous. A very neat and tidy job. They cleaned up afterwards, took the old boiler away and made sure the water/heating was working before they left. Would highly recommend EMD Boiler Services

May 22, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Thanks for your kind words and custom 🤝

Rated 5 out of 5 stars

First class company

Our boiler gave up recently so we called EMD to get it sorted, The quote we were given was for a far superior boiler to the one that was supplied with our new build.
The two members of Eamon’s team came to fit it at the agreed time and day and were first class in their work.
I would highly recommended EMD price we were quoted was what we paid and no hidden Charges

May 15, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Thanks for your kind words and custom Colin enjoy your new system 🤝

Rated 2 out of 5 stars

Friendly service at quote stage

Friendly service at quote stage, poor communication and confrontational due to lack of clear communication during fitting. I discovered afterwards that this company overcharges comparatively for same service.

March 27, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Hello Anonymous person we would really like to know when this has happened and were the lack of communication and overcharging has happened our prices are the same across the board and actually we haven’t had a price increase in 3 years so help our clients we know personally this would be unheard of from our company we even post weekly on our social media our work as we are fully transparent. We are more than happy for you to reveal yourself so we can look into this more but without being biased we truly know this is a total fake review but if not we are more than happy to apologise for our comment but untill then we have zero information only a review from an anonymous person stating things we have 100s of reviews saying different.

Rated 5 out of 5 stars

New condenser boiler

These lads just put in a new condenser boiler for me after 8 weeks with no central heating. (So glad to be warm again…)
They came out at 8 am sharp on the arranged day , had it all finished by the afternoon, cleared up, filled in holes, all in all - great job.

January 27, 2025
Unprompted review
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Reply from Emd plumbing & Heating

Thanks for your kind words and thanks for the custom 🤝

Rated 5 out of 5 stars

Highly recommend Eamon and team

I can highly recommend Eamon and his team at Emdboilerservices. We had our bathroom and downstairs toilet redone completely with new tiling and appliances. From our first contact with Eamon and his team we knew we were dealing with professional trades people we could trust. The job was priced and scheduled in a day and the work started and completed on time given. I would happily recommend them to anyone

October 22, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Thanks sean and thanks for the custom

Rated 5 out of 5 stars

High Class Boiler Firm.

Firstly there are not enough stars above to adequately reward this company and its employees for the level of service they provide. I first met them from a recommendation when my boiler would not fire. They made an appointment for me next day and arrived within the time specified. The two lads immediately asked me the problem I was experiencing and proceeded to carry out an inspection and located the problem within five minutes repaired it and the boiler fired up. They then cleared up any mess they had made and when doing so advised me re my oil tank as it was old and showing signs of wear and tear. I asked for a quote and was referred to the boss who immediately gave me the cost of a new tank plus transference of existing oil in tank. They done the job in a hour and a half and left me with a spanking new tank and an heating service that purrs along instead of the past clunking and clanging. lol. I can thoroughly recommend this firm from the boss who runs a tight ship to the workers who come highly qualified and experienced. I write this review as a fully qualified Customer Service examiner who visited firm to advise on customer service and approved awards. I have now put them on my speed dial for subsequent use if necessary and I know should the need arise they will fit me in to solve my problem.

September 9, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Anne thank you for such amazing words we appreciate the custom and are delighted you are happy with the service provided.

Rated 5 out of 5 stars

Brilliant job!!

Brilliant job!!! Extremely happy with the service and very reasonably priced. Would highly recommend.

August 19, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Thanks for the custom Pete 🤝

Rated 5 out of 5 stars

Simply The Best!

I can't say enough good things about EMD Boiler Services from Derry! They came to my studio to repair my boiler, and the entire experience was nothing short of exceptional.

From the moment I called, their customer service was top-notch. They scheduled an appointment promptly and arrived exactly on time. The team was incredibly professional and friendly, which immediately put me at ease.

The repair itself was quick and efficient. The technician clearly knew what he was doing and worked diligently to get my boiler up and running in no time. Their expertise and attention to detail were evident in every step of the process.

Not only did they fix the issue promptly, but they also took the time to explain what went wrong and how to prevent future problems. This level of transparency and education is rare and highly appreciated.

My studio is now warm and cozy again, all thanks to EMD Boiler Services. If you're looking for reliable, professional, and swift boiler repair services, look no further. EMD Boiler Services is the best in the business, and I highly recommend them to anyone in need of boiler maintenance or repair. Five stars all the way!

July 26, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Thank you for such kind words shea so glad we could help 🤝

Rated 5 out of 5 stars

Fantastic customer service and quick response

Fantastic customer service and immediate response to a water tank leak. Highly recommend. Got a new Warmflow boiler from them last year too. Very pleased with the completed work and effort made to help on both occasions.

July 3, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Thank you for your kind words🤝

Rated 5 out of 5 stars

Best Service Ever

Absolutely brilliant service I'd recommend EMD to anyone...they arrived yesterday morning to flush our radiators and did an amazing job. The difference is unreal best service ever and I'd like to say thank you so much again.

March 29, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Eddie thank you 🤝

Rated 5 out of 5 stars

Highly recommend EMD boiler services

Highly recommend EMD boiler services. Replaced our boiler and fixed radiator valves for us. Highly professional and they know their stuff. House has never been as warm. I wouldn’t waste your time going anywhere else. Thanks guys

March 27, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Larry thanks for your kind words

Rated 5 out of 5 stars

Why did I not do this sooner.

Put at ease the very minute we spoke. I was nervous about my old boiler, it's condition and position in my garden.
Such a fast clean service.. the guys make it looks easy! Repositioned at ease. My new heating is amazing and omg my water is roasting.
I should have did this yrs ago. I'm so glad I found emd. Thank yous

Awe I laughed with fear at the before and after pics!

March 21, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Promise you dont ever have to look at old one again 😂 Thanks for your kind words and custom

Rated 5 out of 5 stars

Grand job well done!

Came out on the day that I called to check over the boiler and advise and discuss what to do next. Arranged a day for the radiator system to be cleaned and flushed out. They turned up prompt on the day and had the work done within a few hours. No mess, no hassle, job done. Really civil lads as well.

March 20, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Thanks robert 🤝

Rated 5 out of 5 stars

Professional, reliable and friendly team

Delighted with my new swanky shower and bathroom fittings which Eamon and the team fitted recently as well as boiler service. Eamon was fantastic to deal with from start to finish and very efficient. He has a great team behind him and they are extremely professional at what they do.

February 23, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Anita thanks for your kind words and thanks for choosing EMD

Rated 5 out of 5 stars

5 Star Service.

EMD boiler service 5⭐️ A massive thankyou to EMD and his team. To put it short you were warmer standing outside than in our home so we were in dire need. The EMD team were amazing from start to finish. They discovered and fixed the problem in no time while also keeping me informed of the problem throughout. EMD will definitely now be our go to for future and is highly recommended if you want a job done correctly. Thankyou EMD and team.

February 12, 2024
Unprompted review
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Reply from Emd plumbing & Heating

Jade thanks for your kind words so happy we could help .

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