eMed Labs LLC. (USA) Reviews 262

TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

I ordered the starter kit for Wegovy for $149. I was unaware you have to have a scale and submit weekly pictures of your weight. I don’t have a scale and don’t want to purchase one. (I get weighed at... See more

Company replied

Rated 5 out of 5 stars

I started using eMed at my company back in 2020 when they were doing Covid testing. Now I've joined the weight loss program and I couldn't be happier with my results. I like that they used a blood tes... See more

Company replied

Rated 5 out of 5 stars

I have a ridiculous schedule. Got my kit and finally had time to do complete the onboarding and blood draw. At 3AM this morning. The package arrived promptly, the directions were easy to follow. Th... See more

Company replied

Rated 5 out of 5 stars

so simple even an 82 year-old lady could do it. Covid test preboarding requirement within 24 hours of departing for 52 day cruise around Australia and New Zealand. After flying to Sydney from Seattl... See more

Company replied


Contact info

4.0

Great

TrustScore 4 out of 5

262 reviews

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Rated 5 out of 5 stars

They were very efficient

They were very efficient, knowledgeable, and made the process extremely user friendly.

October 27, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 3 out of 5 stars

I purchased e-med because the office…

I purchased e-med because the office was next to my apartment. However, I can never get a doctor appointment there. They want me to go to Midtown.

February 8, 2023
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Reply from eMed Labs LLC. (USA)

I'm sorry for any confusion, but we don't offer in-person visits and our office is simply for our corporate headquarters. Our telehealth kits are eligible for a virtually proctored session at any time with no appointment needed.

If there’s anything we can do to help, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Short waiting time

Short waiting time, efficient, covered most areas of concern, friendly. Good job. Kudos.

February 7, 2023
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Great product Easy to use

Easy to use - very uncomplicated and quick - will use again
Used repeatedly

February 5, 2023
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

good

nice and good

August 10, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking the time to share your positive experience with eMed. We really appreciate your kind words.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

eMed is easy to use and the results are…a peace of mind for myself and the travel opportunity I was taking.

eMed is easy to use and the results are sent to you as proof which stands firm with travel companies and cruise lines.

January 8, 2023
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Straightforward

Straightforward, simple, fast.

January 27, 2023
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Reply from eMed Labs LLC. (USA)

Thank you for taking a moment to leave us a review! We’re so glad we were able to provide a positive experience.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 4 out of 5 stars

Originally I reacted with a 5 star…

Originally I reacted with a 5 star response but I can suggest an improvement.
Allow customers to purchase just what they need or to share the unnecessary tests with others. Also I do not know if or when they expire. Other than that, good service. Instruction was clear, no glitches.

April 23, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your experience with eMed. We currently offer 2-packs and 6-packs of test kits. Since our kits are individually packaged, you can absolutely share unneeded kits with your friends and family.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Wonderful treatment

Doctor identified that I was having a heart attack and not just a bad case of pneumonia.

December 18, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help and wish you a fast recovery.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

We traveled a lot

We traveled a lot, and the remote proctored COVID tests made testing so much easier.

May 25, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Quick and easy reorder.

February 1, 2023
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

When we had to have Covid testing to…

When we had to have Covid testing to get on a cruise ship (or other travel) , we could connect to you from any hotel anywhere in the world at any time of day, take our test, have it certified and be ready to go!
We are also glad to know that emed now can provide testing for flu as well and connect with physicians who can prescribe anti-virals if needed.

September 21, 2022
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Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

It was a great experience

It was a great experience. Thank you for the service.

January 4, 2023
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

all good ****

February 1, 2023
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

The video format easy to use.

The video format was easy to navigate. Our results were ready in a few minutes. I'll use your company again.

June 21, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Easy to use and perform online Emed testing

Easy to order tests and easy to use throughout on line process of the COVID exam. Guides gave directions that were simple to follow and comply with. Glad COVID is easing now but would use Emed again if needed. Recommend to family and friends

February 10, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

I've used the online tests over a dozen…

I've used the online tests over a dozen times. Always had a positive experience with the proctors - no language barriers, reasonable connection time, and prompt call back. Always an A+ experience.

May 5, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Convenient and Effective Service

Simple platform, ease of use, clarity in instruction, and convenient and effective service.

December 4, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

simple and secure

ease and convenience

May 13, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

Rated 5 out of 5 stars

Very reliable and convenient product supplier and service.

It was very convenient to be able to test at home or in the hotel using the monitoring service and have proof to show the travel officials of our test results. Such friendly, helpful, and patient online staff too!

April 30, 2022
eMed Labs LLC. (USA) logo

Reply from eMed Labs LLC. (USA)

Thank you so much for taking a moment to share your positive experience with eMed. We’re so glad we were able to help.

If there’s anything else we can do, please feel free to reach out to eMed Customer Advocates via email at Support@eMed.com or phone at 866-955-1173. We're available 24/7 with no appointment needed.

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