Emerald Starfish Reviews 9

TrustScore 4.5 out of 5

4.3

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Company details

  1. Recruitment Service

Written by the company

We are an outsourced recruitment company, which means that we act as if we are your own recruitment department. You can use us when you need us, but not when you don't! This means that we eliminate recruitment fees by charging based on our time as well as adding expertise to the process. We specialise within the SME market and are based in Leicestershire working across the UK.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

9 reviews

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1-star

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Rated 5 out of 5 stars

Great understanding of our needs

Caroline and Hayley were both great to work with, very helpful and understood our specific needs. They sourced us two great candidates. Would highly recommend using Emerald Starfish!

February 21, 2024
Unprompted review
Emerald Starfish logo

Reply from Emerald Starfish

Thank you Philippa! You and the team were great to work with too. We look forward to working together again soon.

Rated 5 out of 5 stars

NerG Team Member Recruitment

At NerG, finding the right team member for our growing company was crucial. Caroline and the team provided fantastic support and expert navigation throughout the entire process, making it effortless. Their tailored approach, deep understanding of our recruitment requirements and diligent candidate selection process led us to the perfect fit. We wholeheartedly recommend Emerald Starfish for their exceptional recruitment services.

August 31, 2023
Unprompted review
Emerald Starfish logo

Reply from Emerald Starfish

Thank you for your kind words, we enjoyed working with you and look forward to working with you again.

Rated 2 out of 5 stars

Poor communication and candidate process

As an active job seeker sometimes agencies are the only way to get your foot through the door.

Contacting the agency myself due to poor communication regarding my application for a role shouldn’t be the case. However, being informed that my profile hadn’t been updated doesn’t instil confidence in the process either.

A twenty-minute telephone conversation with an agency rather than an employer doesn’t allow a candidate to portray themselves in their chosen marketplace.

—————

Your LinkedIn profile states staffing and recruitment, perhaps herein lies the confusion.

I was told the update to my profile (not my CV) hadn’t been made resulting in the lack of response, to which there was an apology, thankful as I am for it, that doesn’t help matters.

I wish you the best going forward with your company.

February 11, 2022
Unprompted review
Emerald Starfish logo

Reply from Emerald Starfish

Hi Karen, Thank you for the feedback. We are not a recruitment agency and therefore we are a little confused by your feedback. You submitted your CV, so we must have had the most up to date version? We run the first stage interviews for our clients and you had some good feedback, unfortunately, compared to the rest of the candidate pool we interviewed we were unable to take you forward to the next stage. We are happy to share with you the feedback if you would like to call in.

Rated 5 out of 5 stars

Thank you to all at Emerald Starfish

Thank you to all at Emerald Starfish. They've only gone and done it again. Caroline, Hayley and Payal have done an amazing job in supporting me with yet another recruitment drive in 2021. They provide exceptional service, a process that works, great communication and build a strong relationship with you and potential candidates. I second everything I documented in my previous Google review. Nadine Moran at Chesterton House Financial Planning Ltd

November 21, 2021
Unprompted review
Emerald Starfish logo

Reply from Emerald Starfish

Hi Nadine,
Thank you so much for your kind words. We look forward to working with you again on your next recruitment projects.
Caroline

Rated 5 out of 5 stars

Excellent service and advice

Excellent service and advice, a refreshing alternative solution in recruiting the very best talent to our business.

October 15, 2021
Unprompted review
Emerald Starfish logo

Reply from Emerald Starfish

Thank you, Steve, it has been a pleasure finding the right person for your business and working with you and the team.

Rated 5 out of 5 stars

Excellent service received

Excellent service received, attention to detail, prompt responses kept us abreast of the process throughout.
Our brief was understood and delivered within the timescale required.

April 28, 2021
Emerald Starfish logo

Reply from Emerald Starfish

Thank you Mark.

Rated 5 out of 5 stars

Emerald Starfish have helped save me time and money

Emerald Starfish have helped my business and me personally as a recruiter to cut workload, save my time and get real value for money. They have always placed high quality candidates in every role they've worked on for us. I would highly recommend them and the concept.

April 27, 2021
Emerald Starfish logo

Reply from Emerald Starfish

Thank you Collette, it is always a pleasure to work with you.

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