Emeraltrade 

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Company details

  1. Finance Broker

Written by the company

Our platform provides real-time market data and analysis, as well as access to a wide range of trading instruments, including currency pairs, all assets and more. Emeraltrade is a decentralized exchange platform providing the best possible swap prices and reduced slippage at lower fees.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

WARNING

Beware this company blocks all withdrawal attempts see my profile picture for assistance

March 13, 2025
Unprompted review
Rated 2 out of 5 stars

Scam Company!


This company is nothing but a scam! They lure you in with kindness and promises, convincing you to deposit money. But the moment you try to withdraw, their attitude changes completely—they become rude, unhelpful, and make the process impossible. They just pressure you to invest more and more. My withdrawal was only processed after I showed proof with a display picture. Do not fall for their tricks!

August 7, 2024
Unprompted review
Rated 1 out of 5 stars

I was scammed by Emeraldrade

I was scammed by Emeraldrade, they are manipulators and thieves. Do not invest money with them. It started out great, the second you try to withdraw you will never hear from them again, they stop responding to your emails or calls. Display pic aided withdraw.

February 3, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM!!

SCAM!!!! The first phone call I told them im not interested and let them go.

They then phoned me back using an app that changes their number to a local number to let people think that its their first time calling.

They told me they have an office where i lived and asked to provide the address. They gave me a random address and when i google mapped it, it wasn't even their office.

October 15, 2024
Unprompted review
Emeraltrade logo

Reply from Emeraltrade

Dear Clint,

Thank you for your feedback. We regret that you have had a negative impression of our service. However, we would like to point out that your review lacks specific information and evidence regarding the situation described. To verify that you are indeed our client, we kindly ask you to contact us directly and provide all the necessary details, including screenshots or other supporting evidence.

We are committed to honest and transparent work and are ready to promptly address your concerns if you provide specific information.

Best regards,
Customer Support Team

Rated 1 out of 5 stars

ATTENZIONE!!!!! EMERALTRADE

ATTENZIONE!!!!!
SITO INGANNEVOLE TRUFFA
VI DICONO CHE INVESTONO IN CRYPTO VALUTE
TI CHIEDONO UN INVESTIMENTO INIZIALE
DOPO QUALCHE GIORNO TI CHIEDONO UN VERSAMENTO AGGIUNTIVO PER RAGGIUNGERE UNA QUANTITÀ MINIMA DI ACQUISTO
TI DICONO CHE DEVI RICEVERE UN EMAIL DALLA BANCA
L'EMAIL NON ARRIVA
SI FANNO SENTIRE LORO DOPO QUALCHE GIORNO PER CHIEDERTI UN ALTRO VERSAMENTO AGGIUNTIVO
MI PARLANO DI CRYPTOVALUTE E NON SANNO NEMMENO COSA SONO
MI DICONO CHE C' E UNA QUANTITÀ MINIMA DI VERSAMENTO ALTRIMENTI NON CI POSSONO RESTITUIRE LA SOMMA INVESTITA
TUTTE BALLE LE CRIPTO VALUTE SONO NATE PROPRIO PER AVERE UNO SCAMBIO MINIMO E AVERE COMMISSIONI RIDOTTE
TUTTE BALLE ATTENZIONE È UNA TRUFFA
ALTRA COSA LE RECINSIONI POSITIVE SONO FATTE DA LORO STESSI
TRUFFA

LA VOSTRA RISPOSTA È UNA RISPOSTA DATA DA UN SERVER
GUARDATE COSA AVETE COMBINATO ALLA MIA COLLEGA CASARO
SIETE DEI TRUFFATORI
MA NON FINISCE QUI

ATTENTION!!!!!
DECEPTIVE SCAM SITE
THEY TELL YOU THEY INVEST IN CRYPTO CURRENCIES
THEY ASK YOU FOR AN INITIAL INVESTMENT
AFTER A FEW DAYS THEY ASK YOU FOR AN ADDITIONAL PAYMENT TO REACH A MINIMUM PURCHASE QUANTITY
THEY TELL YOU THAT YOU MUST RECEIVE AN EMAIL FROM THE BANK
THE EMAIL DOES NOT ARRIVE
THEY WILL TELL YOU AFTER A FEW DAYS TO ASK YOU FOR ANOTHER ADDITIONAL PAYMENT
THEY TELL ME ABOUT CRYPTOCURRENCIES AND THEY DON'T EVEN KNOW WHAT THEY ARE
THEY TELL ME THAT THERE IS A MINIMUM PAYMENT AMOUNT OTHERWISE THEY CANNOT RETURN THE SUM INVESTED
ALL BS CRYPTO CURRENCIES WERE CREATED PRECISELY TO HAVE A MINIMUM EXCHANGE AND HAVE REDUCED COMMISSIONS
ALL BS BEWARE IT'S A SCAM
OTHERWISE, POSITIVE FENCES ARE MADE BY THEMSELVES
FRAUD

July 4, 2024
Unprompted review
Emeraltrade logo

Reply from Emeraltrade

Dear Customer,

Thank you for your feedback. We would like to make it clear that all our operations and procedures are of a high standard. We always strive to provide the best service to our customers. Your words about non-return of funds and lack of communication from our side are perplexing, as we regularly check and process all requests in a timely manner.

Our employees are ready to help you at any time. We appreciate your co-operation and are confident that we can find a solution that satisfies both parties.

Sincerely,
support service

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