David at EMF was outstanding throughout the purchase of my convenience store. Although the process took a little longer than we had originally anticipated, David remained patient, professional,... See more
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For what would normally be a very stressful process, Sam and the EM&F team managed to alleviate that and provide us the support, advice and guidance we needed, and definitely gave us the confidence th... See more
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We had looked online at a number of companies, the first one that came to see us only wanted to tell us how good they were and their ranking in the sales charts, didn't seem to listen to what we wan... See more
Company replied
We dealt with David and can highly recommend him and his company. We saw several commercial estate agents. A lot offered unrealistic prices just to get your business whereas David went through a prope... See more
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Company details
Written by the company
EM&F Group are long established, experienced Business Transfer Agents, having been successfully selling businesses for over 60 years. With offices throughout England & Wales we remain one team committed to providing our clients with the highest level of professional and personal service.
Contact info
3 Cornhill, EX11 1DW, Ottery St Mary, United Kingdom
- 01404 813952
- amandabentley@emfgroup.com
- emfgroup.com
4.7
Excellent
91 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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David at EMF was outstanding throughout…
David at EMF was outstanding throughout the purchase of my convenience store. Although the process took a little longer than we had originally anticipated, David remained patient, professional, and incredibly supportive from start to finish.
He was always available to answer my questions, kept me informed every step of the way, and made what could have been a very stressful experience feel much more manageable. His dedication, persistence, and genuine commitment to getting the deal over the line never went unnoticed.
It's easy to find an agent when everything goes to plan. The real test is how they perform when things don't and that's exactly where David stood out. Despite the delays and challenges, he remained calm, responsive, and focused on achieving the best outcome. I couldn't have asked for better support.
I wouldn't hesitate to recommend David to anyone looking for an agent who is reliable, knowledgeable, and genuinely cares about their clients. Thank you, David, for all your hard work. It was a pleasure working with you.
⭐️⭐️⭐️⭐️⭐️
May 21, 2026
Unprompted review
Reply from EM&F Group
Thank you so much for taking the time to leave such a thoughtful review.
It really does mean a lot, especially knowing the process wasn't the straightforward one any of us had hoped for. Deals rarely follow a perfect script, but I'm a firm believer that good communication and persistence make all the difference when the inevitable bumps in the road appear.
It was a pleasure working with you, and I'm genuinely pleased we got the purchase over the line in the end. I wish you every success with the business, and if I can ever help in the future - whether it's buying, selling, or just some advice - don't hesitate to get in touch.
All the very best,
David
I recently used EMF for the sale of my…
I recently used EMF for the sale of my business/property and was very impressed with the service throughout. The team were professional, patient and supportive from start to finish, helping guide the sale safely through to completion.
I would happily recommend EMF to anyone needing a reliable and professional legal team.
July 7, 2026
Unprompted review
Reply from EM&F Group
Hi James, Thank you for your kind review. It was a pleasure working with you both whilst marketing the business and throughout the sale transaction. So pleased we were able to find the right buyers for your business and see you safely over the finishing post. Best wishes for the future, Amanda
I can’t recommend EMF Group highly…
I can’t recommend EMF Group highly enough. They were professional, honest, efficient, and a pleasure to deal with throughout the process. Their light-hearted sense of humour made what can be a stressful experience much more enjoyable, while always remaining focused and professional. Excellent service from Amanda, Cathy and Graham.
July 3, 2026
Unprompted review
Reply from EM&F Group
Thank you for your kind words Barry. It has been a pleasure working with you and we wish you all the very best. Please do make contact if we can be of assistance in the future.
Kind regards, Amanda
Kathie and the team handled the whole…
Kathie and the team handled the whole sale transaction very professionally. Thank you so much for all your help.
June 24, 2026
Unprompted review
Reply from EM&F Group
Milly, thank you for the review. It was a pleasure to help you achieve a sale to a really delightful buyer, who has assured you that he is going to enjoy this first time adventure into owning his own business and hopes to make the business grow. Best wishes, Kathie.
Amazing Service and Support
For what would normally be a very stressful process, Sam and the EM&F team managed to alleviate that and provide us the support, advice and guidance we needed, and definitely gave us the confidence that things would go well, and they did! They found us the perfect couple to take on and develop our business and we now know its in great hands for the future. We can honestly and whole heartedly recommend EM&F and definitely Sam who went to another level to ensure success for everyone.
May 29, 2026
Unprompted review
Reply from EM&F Group
Colin thank you sincerely for your kind words. You have made my day, I am smiling like a Cheshire cat! It was a pleasure to work with you and help you achieve your goal. Wishing both yourself and Rachel much happiness with your new found freedom. I know you will make the most of it – enjoy.
Best wishes, Sam
Notice to terminate the agreement, if you are not selling via EMF
Sales would not be successful by the Agent. We have successfully made the sale through our family circle, but we have not given notice to terminate the agreement. Therefore, we will have to pay £7200.00 as per the agreement. Therefore, please be careful and give notice if you are not selling via EMF
May 6, 2026
Unprompted review
Reply from EM&F Group
Thank you for your review.
As you acknowledge, the business was marketed under a signed sole agency agreement which required written notice to terminate. No such notice was received and the business was subsequently sold during the period of instruction.
During our engagement we actively marketed the business, circulated details to 176 prospective purchasers, arranged seven viewings and progressed three separate sale transactions.
Our agreements are provided to all clients before instruction and clearly set out the circumstances in which commission becomes payable.
Following completion of the sale, commission became due in accordance with the terms of the signed agreement and was subsequently settled.
We wish you all the best for the future.
From the first time we met David we…
From the first time we met David we felt confident that he had our best interest in mind. He found us a buyer very quickly and helped us through a very difficult and drawn out sale(no fault of his). David was always there when I needed to vent and quick to come back to me and liaise with our buyer. Have already recommended him and wouldn’t hesitate to do so again.
May 8, 2026
Unprompted review
Reply from EM&F Group
Thank you Steph, that's very kind of you to say.
It was a pleasure working with both you and Colin on the sale of C.S. Haynes. Whilst the transaction certainly had its challenges along the way, your patience and determination helped get it over the line in the end.
I'm delighted we were able to find a buyer quickly and help guide the sale through to completion. Thank you for putting your trust in me throughout the process and for the recommendations you've already made - that really does mean a lot.
I wish you and Colin all the very best for the future.
All the best, David
From the first meeting we felt confident in David’s knowledge
From the first meeting we felt confident that David got to grips with our needs and presented our options in a very clear manner. Through the process David was always quick to respond in a timely manner and we felt his advice was given in a way that was given not just for a “quick sale” but looking out for our best interest. Would recommend EM&F and in particular David.
March 2, 2026
Unprompted review
Reply from EM&F Group
Paul,
Really appreciate you taking the time to write this - and glad it came across the way it should.
Selling a business isn’t something that should be rushed, so it’s good to hear you felt we handled it properly and kept things clear throughout.
It was a pleasure working with you and Garry, and all the best with your future plans.
David Wilson (EMF Midlands Office)
This company were a pleasure to deal…
This company were a pleasure to deal with. Sound advice from Mike who came to put the business on the market. Buyer found in double quick time. Brilliant back up service from Amanda who kept me fully advised on developments up to and beyond the sale completing.
March 17, 2026
Unprompted review
Reply from EM&F Group
Richard, Thank you so much for your review. We were delighted to find a buyer for you so quickly and for the transaction to progress to completion so swiftly too. Wishing you all the best for the future.
Amanda & the EMF team
EMF is a great company !
Well I wrote this review originally for the EMF Co Inc In this company lets me know that I've gave the review to the wrong company but they appreciated the five-star review so I'm leaving it because that was really nice of them to look out for another company so they deserve the five-star review for that Thank you!
March 1, 2026
Unprompted review
Reply from EM&F Group
Hi Jerry, thank you for writing a review but unfortunately you have posted your review for the wrong company. Please check and repost it on the correct company as I am sure they would like to receive your positive feedback. Best wishes, EMF Group.
Hello again Jerry! Thank you for your comments, they are much appreciated. Best wishes, EMF Group.
Brilliant service
Having recently sold my business,I would definitely recommend David….. always responding to queries straight away, informative, helpful and to the point.
January 26, 2026
Unprompted review
Reply from EM&F Group
Stella, thank you - I appreciate you taking the time to leave this.
It was a pleasure working with you and getting the deal done properly. Clear communication and quick decisions make all the difference.
Wishing you all the best for the future.
David
Although we decided NOT to proceed with…
Although we decided NOT to proceed with marketing our business at the moment David could not have been more helpful or understanding of our predicament
Many thanks, we will come back to you if we change our mind
Would recommend
November 5, 2025
Unprompted review
Reply from EM&F Group
Thanks for the review, Robert - much appreciated.
We don’t push people to sell. It’s a big, personal decision and it has to feel right for you, not us. Our job is to give clear, straight answers on value and options, so you can decide what to do and when.
We’d rather be honest about where a business would realistically sell than dress it up to win an instruction. That never ends well for anyone.
If things change, happy to help again.
All the best,
David
Very smooth transaction
Im rarely impressed these days when dealing with people within the businesses I contact
However I rang this company in the Christmas holiday period on the off chance they may answer. Even though I reached a voicemail and I didn't leave a message. I did receive a text message acknowledging my missed call with a promise of contacting me the first day they were back in.
True to his promise David called me the first day back at work.
What an absolute asset to this firm he is! Friendly professional and precise in everything he did from beginning to end
Managing to secure the purchase of a development opportunity in record time.
Thankyou to EMF and a huge thankyou to David for his outstanding customer service
January 28, 2026
Unprompted review
Reply from EM&F Group
Chris,
Thanks for spending the time to leave a review - much appreciated.
It’s only fair to say the feeling was mutual. You were frank, decisive, and straight to the point throughout, which makes a huge difference in getting deals over the line. You also surrounded yourself with the right legal advice, which kept things moving properly.
I'm confident the project is in good hands and we’re looking forward to following the progress and seeing how it develops.
David (Midlands Office)
David from EMF was so supportive and…
David from EMF was so supportive and helpful throughout the process of buying a business. I would definitely recommend :)
December 19, 2025
Unprompted review
Reply from EM&F Group
Hi Fiona
You were a first time buyer, so we made sure you had the right solicitor, talked you through every step and kept everything in plain English. There were a few wobbles along the way, but that is normal in any deal. We got everyone back round the table and shared the risk so it could still get over the line.
You were a great buyer to work with and took it all in your stride. Proper well done on buying your first business. Looking forward to popping in for a coffee and seeing how you are getting on.
Thanks,
David and the EMF Team.
Someone on my side
David was a great person to have on my side - he kept the deal moving and put all sides straight on what was expected. Very professional and always at the end of a text or call.
November 30, 2025
Unprompted review
Reply from EM&F Group
Ann,
Thanks for the review. It was a pleasure working with you. The Glost House deal needed a fair bit of coordination to keep everyone on track, but you handled the process brilliantly and it made my side of things much easier. I’m glad we kept it moving and reached a solid outcome.
I’m pleased you can now focus on the next chapter, and we wish the new owners all the very best moving forward. If you ever need anything in future, or know someone thinking of selling their business, I’m always happy to help.
David
Very professional representative.
David was very professional, well organised and always kept me upto date. His communication was clear and he always responded quickly to any queries/questions I had. Although my sale was complicated he never gave me any deadlines that were unrealistic. Any delays were completely outside of his control. Very pleased with his services.
November 10, 2025
Unprompted review
Reply from EM&F Group
Melvyn,
Thanks for the review. Your deal had plenty of moving parts, and we had to keep a fair few stakeholders and solicitors pushed along to get it over the line. It took a lot of pushing from our end, but we got there. Thanks for your patience and professionalism throughout, it made the whole thing far easier to manage.
If you know anyone thinking about selling their business, whether in Stoke-on-Trent, Staffordshire or further afield, I’m always happy to help.
David
Great customer service provided from…
Great customer service provided from the beginning, the team always organized the viewing with professionalism, we felt always supported until the completion of our restaurant sale, fully recommend this firm.
November 18, 2025
Unprompted review
Reply from EM&F Group
Thank you for taking the time to leave a review Michele. We are glad that you have been pleased with the service you have received from EMF and that we were able to see your business sale to completion.
Wishing you all the best for the future.
The EMF team
Helpful every step of the way
Helpful every step of the way!
David supported us throughout the sale of our business, and was exceptionally helpful! I can't recommend him enough!
October 13, 2025
Unprompted review
Reply from EM&F Group
Marie,
Really appreciate you taking the time to leave that review. It was a pleasure working with you both throughout the sale, and I'm delighted we got the sale of your accountancy practice over the line. You handled everything with real professionalism, which made for a smoother sale.
I know you're focusing on your remote FD work, so fingers crossed that really takes off now the practice is out of the way. You've earned a smoother chapter after all that hard graft!
All the very best for the future.
David & EMF Team
We had looked online at a number of…
We had looked online at a number of companies, the first one that came to see us only wanted to tell us how good they were and their ranking in the sales charts, didn't seem to listen to what we wanted and also wanted a large upfront fee. David however from EMF came out, listened to us, no big pushy sales talk and seemed altogether more genuine.
We had good communication through out the sale, finding EMF always helpful with any enquiries
July 18, 2025
Unprompted review
Reply from EM&F Group
Mick,
I really appreciate you taking the time to leave this. It was a pleasure working with you both, and I’m glad we could help make things a bit easier through the process. Wishing you, Norman and the families all the best for what comes next, and if you ever need anything, just give me a shout.
Many Thanks,
David (EMF Midlands Office)
We would like to thank David and team…
We would like to thank David and team for all their help over a very long period of time in purchasing and selling businesses
Always there to help and guide you through step by step. Excellent service. We cannot thank you enough. Always pleasure doing business with you guys. Thank you
July 25, 2025
Unprompted review
Reply from EM&F Group
Ram,
Thanks so much for the lovely review. It’s always a pleasure working with you, and we really appreciate your kind words. We do try our best to be there for our clients - not just during the sale, but long after too. If we can help, we will. Simple as that.
All the best - David (EMF Midlands
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