Emilia Melbourne Reviews 

202
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 201 reviews, most reviewers were let down by their experience overall. Many customers found products to be of very poor quality, made from cheap materials, and looking nothing like the items advertised. People frequently received wrong products or incorrect sizes, and faced considerable difficulty initiating returns or obtaining refunds, often being asked for photo evidence. The return policy was often misleading, as "free returns" were not honored, requiring customers to cover expensive international shipping and customs costs. Instead of full refunds, many were offered partial refunds or store credit, with requests frequently ignored or delayed until return windows expired.

What people talk about most

Product

People report negative experiences with product quality, often finding items to be of poor quality, flimsy... See more

Quality

Customers had negative experiences with product quality, consistently reporting items made from flimsy,... See more

Refund

Clients share negative opinions on refund, with many reviewers reporting extreme difficulty in obtaining a... See more

Return policy

Consumers express significant dissatisfaction with the return policy, often encountering difficulties and... See more

Order

Reviewers highlight significant dissatisfaction with their orders, often regretting not checking reviews... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I wish I had looked this brand up on here before I placed this order. The suit I ordered is so poor quality and fits terribly, and similar to others I am being asked to provide photo evidence of sizin... See more

Rated 1 out of 5 stars

Wrong product, flimsy material, wrong colour. AI customer service ensures your concerns are not dealt with, but handled with loop messaging. No resolution. Wasted my money. Will be sure to check revie... See more

Rated 1 out of 5 stars

Scam, ordered a dress apart from being really poor quality and took ages to ship from China, the dress was tiny and far to small. Im currently going through a merry-go-round of emails to get an exchan... See more

Rated 1 out of 5 stars

The one star is for the ongoing communication which has been very good but my dress arrived this morning & what a shock!! It’s huge & green & baggy cheap jersey & nothing like the navy blue fitted dre... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

202 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(202)

202 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam - order never received

Ordered a dress on 6.11.25
They said it would be delivered within 4-6 business days from when I ordered it online on 6/11/25
I have never received it - it hasn’t moved since 14.11.25 on the tracking page (yuntrack)
I have sent them numerous emails to ask where my order/dress was. They just email back with stock standard answers. I have contacted my bank for refund. DO NOT ORDER FROM THIS COMPANY - THEY ARE NOT BASED IN MELBOURNE AUSTRALIA.

November 6, 2025
Unprompted review
Rated 3 out of 5 stars

Tried one of their knit sweaters

Tried one of their knit sweaters, and it’s become a regular choice on cooler mornings. It’s not the cosiest thing ever, but it sits in that comfortable middle ground. Happy enough with it overall.

February 2, 2025
Unprompted review
Rated 3 out of 5 stars

I ordered a midi dress recently

I ordered a midi dress recently, and while it settled into my wardrobe nicely, it wasn’t as special as I hoped. The fit is relaxed and the fabric feels decent, and delivery was quick enough, so overall it was fine.

December 1, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM
I tried to get in contact with them but no one answered, my parcel never arrived and no money back.

November 17, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam, scam, scam. Dodgy Chinese rubbish, not near the photo or description. Do not buy. You will never see your money again.

November 24, 2025
Unprompted review
Rated 1 out of 5 stars

Don't buy from this site!

The sandals I received are no way near what is advertised. The quality is so inferior there is no way I could wear them. I have contacted them to return for a refund, but they are making it very difficult, offering me not to return and 15% refund. And now they have just stopped responding to my emails. This site is a scam!

November 21, 2025
Unprompted review
Rated 1 out of 5 stars

Website says it’s Emilia Melbourne but…


Website says it’s Emilia Melbourne but it’s cheap crap from China.
Offers refund within 30 days of purchase which they cannot honor because it costs too much to ship the item back. Instead they offer a $10 store credit which I’ll never use because I will not buy from them again. Buyer beware and avoid

October 15, 2025
Unprompted review

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