Meroza Wellington. Still waiting for my refund for the dreadful articles of clothing. When I said I wanted to return them they began offering discounts, up to 50%. Then said if I paid to have them r... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Don't waste your money or time. Their products are nothing like what you are see online Poor quality. Dreadfully made Horrible fabrics. They do not offer a refund unless you pay to return... See more
Emily Wellington also known as Meroza Wellington. Like everyone else I was sucked in and wish I'd checked before purchasing a dress. Dress arrived within a couple of weeks but is definitely not cott... See more
I ordered their orthotic boots which took a while to arrive and were the wrong colour and size. To their credit they told me to keep them and then sent the correct ones out and they are sturdy and as... See more
NOT EVEN WORTH 1 STAR!!
NOT EVEN WORTH 1 STAR!!
Should of checked the reviews here first!! Leather jacket arrived - ha ....cheap vinyl jacket, ill fitting and ugly. Should of known it was too good to be true! Absolute appalling customer service - no contact and if you want to return items then you have to return to Asia at your expense!!
Emily Wellington - scam artists
Ordered a coat from Emily Wellington. Felt safe in the knowledge of their 14 day money back guarantee. The product was rubbish. I emailed them to send me a form to return the goods. There were large delays in their response. Instead of sending me a form, they keep offering me heavy discounts to buy more from them.
Emily Wellington is just a scam. Do not buy from these dishonest people.
Talk about being ripped off!
Talk about being ripped off!
DO Not buy anything from Emily Wellington. The boots look nothing like the pictures. Cheap, ugly and plastic. Plus they're the wrong size. 😡
Don’t buy anything
I have just had exactly same experience as other reviewers- boots are cheap looking, nothing like the picture and the wrong size. The advertising is totally misleading. No customer service.
Should be Emily China not Emily Wellington.
Do not waste your money.
I take that 1 star back
I take that 1 star back! I fully agree with all the comments and have had the same negative experience as described by the other customers. This brand should be ashamed of themselves! They should be stopped!!!
Sincerely,
Tina
Please don't buy anything off Emily-Wellington…
Please don't buy anything off Emily-Wellington. I purchased a pair of boots which look nothing like the picture on their website. They're too small and not even the actual size I requested. What I was sent was a cheap and nasty version of the boots compared to the picture on their website.
I've sent numerous emails for a refund form/refund and still haven't received a response.
What bloody disgrace!
Do NOT buy from this company
Do NOT buy from this company. My “plush, lined” coat arrived as a short cheap polar fleece of the thinnest cheapest material. NOTHING like advertised.
DO NOT BUY FROM THIS COMPANY
Product received not as advertised! I think I was 'lucky' though, after reading reviews from others, my 'leather' jacket actually fitted. Emailed company to discuss further, surprise surprise, to date, no reply! Happy Birthday to me 😪
Total lack of customer service
This company has failed to reply to numerous emails they are ghosting customers .. just want to return something but they have made no contact what so ever.. I just want to get it sorted , not happy buyer beware if I could give no stars I would , total scam company , would definitely not recommend do not buy from these people!
Not NZ based company
Not NZ based company. Misleading advertising. Product not good quality. Expensive to return. I would not recommend this company
Do not buy from this company
Do not buy from this company. They are China based not NZ based. Poor workmanship,product not as advertised, incorrect sizing. Very disappointing.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








