Emily Wellington Reviews 33

TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Meroza Wellington. Still waiting for my refund for the dreadful articles of clothing. When I said I wanted to return them they began offering discounts, up to 50%. Then said if I paid to have them r... See more

Rated 1 out of 5 stars

Don't waste your money or time. Their products are nothing like what you are see online Poor quality. Dreadfully made Horrible fabrics. They do not offer a refund unless you pay to return... See more

Rated 1 out of 5 stars

Emily Wellington also known as Meroza Wellington. Like everyone else I was sucked in and wish I'd checked before purchasing a dress. Dress arrived within a couple of weeks but is definitely not cott... See more

Rated 3 out of 5 stars

I ordered their orthotic boots which took a while to arrive and were the wrong colour and size. To their credit they told me to keep them and then sent the correct ones out and they are sturdy and as... See more

1.5

Bad

TrustScore 1.5 out of 5

33 reviews

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Rated 1 out of 5 stars

NOT EVEN WORTH 1 STAR!!

NOT EVEN WORTH 1 STAR!!
Should of checked the reviews here first!! Leather jacket arrived - ha ....cheap vinyl jacket, ill fitting and ugly. Should of known it was too good to be true! Absolute appalling customer service - no contact and if you want to return items then you have to return to Asia at your expense!!

July 2, 2024
Unprompted review
Rated 1 out of 5 stars

Emily Wellington - scam artists

Ordered a coat from Emily Wellington. Felt safe in the knowledge of their 14 day money back guarantee. The product was rubbish. I emailed them to send me a form to return the goods. There were large delays in their response. Instead of sending me a form, they keep offering me heavy discounts to buy more from them.

Emily Wellington is just a scam. Do not buy from these dishonest people.

June 3, 2024
Unprompted review
Rated 1 out of 5 stars

Talk about being ripped off!

Talk about being ripped off!
DO Not buy anything from Emily Wellington. The boots look nothing like the pictures. Cheap, ugly and plastic. Plus they're the wrong size. 😡

June 24, 2024
Unprompted review
Rated 1 out of 5 stars

Don’t buy anything

I have just had exactly same experience as other reviewers- boots are cheap looking, nothing like the picture and the wrong size. The advertising is totally misleading. No customer service.
Should be Emily China not Emily Wellington.
Do not waste your money.

June 20, 2024
Unprompted review
Rated 1 out of 5 stars

I take that 1 star back

I take that 1 star back! I fully agree with all the comments and have had the same negative experience as described by the other customers. This brand should be ashamed of themselves! They should be stopped!!!
Sincerely,
Tina

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

Please don't buy anything off Emily-Wellington…

Please don't buy anything off Emily-Wellington. I purchased a pair of boots which look nothing like the picture on their website. They're too small and not even the actual size I requested. What I was sent was a cheap and nasty version of the boots compared to the picture on their website.

I've sent numerous emails for a refund form/refund and still haven't received a response.
What bloody disgrace!

June 21, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY FROM THIS COMPANY

Product received not as advertised! I think I was 'lucky' though, after reading reviews from others, my 'leather' jacket actually fitted. Emailed company to discuss further, surprise surprise, to date, no reply! Happy Birthday to me 😪

June 18, 2024
Unprompted review
Rated 1 out of 5 stars

Total lack of customer service

This company has failed to reply to numerous emails they are ghosting customers .. just want to return something but they have made no contact what so ever.. I just want to get it sorted , not happy buyer beware if I could give no stars I would , total scam company , would definitely not recommend do not buy from these people!

June 17, 2024
Unprompted review

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