Seconds Polka Dot 1/2 Pint Mug

Seconds Polka Dot 1/2 Pint Mug Reviews

A product’s star rating is calculated as the average of all its reviews.


Emma Bridgewater logo

Sold by Emma Bridgewater

emmabridgewater.co.uk

84.2K Reviews

4.5

The information on this page is based solely on product reviews written by customers of Emma Bridgewater via Trustpilot.


Here’s what people highlighted

Quality

4.7

41 ratings

Value for money

4.6

39 ratings

Design

4.9

40 ratings


Product details

Brand: Emma Bridgewater UK

This Seconds Polka Dot 1/2 Pint Mug is our best-selling mug and is in Emma's most famous pattern, Polka Dot. It works really well as a present and is essential for making every house feel like home! A lovely gift for friends or for you!

GTIN: 5051876213143


All reviews


Rated 5 out of 5 stars

Very nicely designed iconic print. Sturdy and nice shape. Capacity just right. Very good, efficient ordering system and delivery. Thank you.

Design: 5
Quality: 5
Value for money: 5
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Reply from Emma Bridgewater

Good Afternoon,

It's always wonderful to hear such great comments about the service and quality of our products we have to offer. Thank you for taking the time to get in touch. 

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Beautiful and solid! Love it for coffee!

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good evening Ana,

Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!  

We do hope that you continue to enjoy shopping with us in the future.  

Kind Regards,  
Emma Bridgewater Team 

Rated 5 out of 5 stars

Nice mugs

Design: 5
Quality: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good evening Alison,

Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!  

We do hope that you continue to enjoy shopping with us in the future.  

Kind Regards,  
Emma Bridgewater Team 

Rated 5 out of 5 stars

Lovely product. Really pleased with it

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good morning Paula,

Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!  

We do hope that you continue to enjoy shopping with us in the future.  

Kind Regards,  
Emma Bridgewater Team 

Rated 2 out of 5 stars

Though I knew these were seconds one had an incredibly obvious error like a Sharpie with two marks approximately 2-2.5 inches long on the outside of the mug really marring the mug much more than I would have expected. One had a similar mark inside but the one with it outside is completely spoiled in look which is the reason you buy Emma Bridgewater! Pretty disappointing, still expensive even as a second. I'd like a refund or exchange but as I was away on holiday it's too late.

Design: 5
Quality: 2
Value for money: 2
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Reply from Emma Bridgewater

Good Afternoon Mim,

Thank you for leaving a review. We do advise with our seconds products that faults are marked with a black line which will be visible when your product arrives but washes off with a damp cloth. If this is not the case please get in contact with our Customer Service Team via the
contact form on the website and they will be more than happy to help.

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Exactly as described.

Design: 5
Quality: 5
Value for money: 5
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Reply from Emma Bridgewater

Good afternoon Lorraine,

Thank you for your 5* review. We can’t ask for more than a happy customer.

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Good quality mug - nice bright colours

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good Afternoon Alison,

Thank you for your 5* product review. We can’t ask for more than a happy customer.

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Lovely mugs, seconds, but you wouldn't know

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good afternoon Carrie,

Thank you for your lovely review. We do hope that you continue to enjoy shopping with us.

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

As expected, high quality and unable to see why it was seconds

Design: 5
Quality: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good Afternoon,

Thank you for taking the time to leave a product review. We are pleased to hear that you are happy with your seconds item.

Kind regards
Emma Bridgewater Team

Rated 5 out of 5 stars

My wife loves this pattern (we have a few items with it, which we've acquired over the years).

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Thank you for taking the time to review our products. We are delighted with your comments!

Kind Regards

Emma Bridgewater Team

Rated 5 out of 5 stars

Lovely mugs.....a classic

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Thank you for taking the time to review our products. We are delighted with your comments!

Kind Regards

Emma Bridgewater Team

Rated 5 out of 5 stars

Great fun! Love the spots. So colourful.

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good Afternoon Janine,

Thank you so much for taking the time to leave a review. We are delighted to hear that you love your recent purchase!

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Fabulous x

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good Afternoon Maria,

Thank you for your 5* review. We can’t ask for more than a happy customer.

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Very good product

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Thank you for reviewing our products. Our customer experience is very important to us.

Kind Regards

Emma Bridgewater Team

Rated 4 out of 5 stars

Bought 2 mugs for my son so nice

Design: 4
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

It's always wonderful to hear such great comments about the quality of our products we have to offer. Thank you for taking the time to get in touch.

Kind Regards

Emma Bridgewater Team

Rated 1 out of 5 stars

I love the polka dot design. I ordered 5 mugs and although I've ordered seconds before, this tends to be a small fault wi5h the glaze or the painting. One of the 5 was cracked in 2 places and the returns process meant I had to pay to send it back fir a replacement. I'm worried that the other 4 will not prove hardy!

Design: 5
Quality: 1
Value for money: 1
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Reply from Emma Bridgewater

Good Afternoon Chrissie,

Thank you very much for taking the time to leave a review. We're sorry to learn that you have had an issue with your recent order. We can see that you have been in contact with our Customer Service Team and they have resolved this matter for you.
We do apologise for the in
convenience that this may have caused.
Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Perfect....

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

It's always wonderful to hear such great comments about the quality of our products we have to offer. Thank you for taking the time to get in touch.

Kind Regards

Emma Bridgewater Team

Rated 5 out of 5 stars

ideal gift

Design: 5
Quality: 5
Value for money: 4
Emma Bridgewater logo

Reply from Emma Bridgewater

Good afternoon Stella,

Thank you for taking the time to review our service. We are delighted with your comments and hope that the recipient loves their gift!

Kind Regards,
Emma Bridgewater Team

Rated 4 out of 5 stars

Always love a spotted item. So very pleased.

Design: 5
Quality: 4
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good morning Liz,

Thank you for taking the time to leave a review. We are delighted to hear that you love your recent purchases!

Kind Regards,
Emma Bridgewater Team

Rated 5 out of 5 stars

Bought these as seconds but in my opinion they are as good as premium grade items ,very happy with my purchase ,They arrived well packaged and on time ,

Design: 5
Quality: 5
Value for money: 5
Emma Bridgewater logo

Reply from Emma Bridgewater

Good afternoon Roddy,

Thank you for taking the time to leave a product review. We are pleased to hear that you are happy with your new seconds mug and are delighted with your feedback.

Kind regards
Emma Bridgewater Team