Sold by Emma Bridgewater
The information on this page is based solely on product reviews written by customers of Emma Bridgewater via Trustpilot.
Brand: Emma Bridgewater UK
GTIN: 5051876213358
Never received
Reply from Emma Bridgewater
Good Afternoon Sarah,
Thank you for taking the time to leave a review. We are sorry to learn that the item was not delivered to you.
We can see that you have been in contact with our customer service team and hope that the resolution was satisfactory.
We apologise for the disappointment caused.
Kind Regards,
Emma Bridgewater Team
Lovely design
Reply from Emma Bridgewater
Good Morning Caroline,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
This is off to Australia
Reply from Emma Bridgewater
Good Afternoon,
Thank you for taking the time to review our product. We are delighted with your comments and hope that the recipient loves their gift!
Kind Regards,
Emma Bridgewater Team
Slight second but great product.
Reply from Emma Bridgewater
Good Afternoon Susan,
Thank you for taking the time to leave a product review. We are pleased to hear that you are happy with your seconds item.
Kind regards
Emma Bridgewater Team
A great patriotic choice to add to my mug collection. Although it was classed as a “second” we could not find fault with it.
Reply from Emma Bridgewater
Good afternoon,
Thank you for taking the time to leave a review. We are delighted to learn that you are happy with your recent purchases!
We do hope that you continue to enjoy shopping with us in the future.
Kind Regards,
Emma Bridgewater Team
Perfect mug
Reply from Emma Bridgewater
Good Afternoon Donna,
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards,
Emma Bridgewater Team
Being very patriotic I love my vibrant Union Jack mug - a joy to drink my first cup of tea in each morning. Thank you!!
Reply from Emma Bridgewater
Good Morning,
Thank you for your wonderful product review. We are delighted to learn that you are happy with your recent purchase.
Kind Regards,
Emma Bridgewater Team
Good quality item.
Reply from Emma Bridgewater
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards
Emma Bridgewater Team
Excellent value as sale item . Perhaps not as vivid colours as full price mug but still very happy as EB mugs have an excellent glaze which means they come out of the dishwasher time and time again looking brand new.
Reply from Emma Bridgewater
Thank you for your review. Our customer experience is very important to us, and your feedback is very welcome.
Kind Regards
Emma Bridgewater Team
It's going all the way to NZ, brilliant.
Reply from Emma Bridgewater
Good Afternoon Rebecca,
Thank you for taking the time to review our service. We are delighted with your comments and hope that the recipient loves their gift!
Kind Regards,
Emma Bridgewater Team
Excellent quality…very pleased product made in the UK
Reply from Emma Bridgewater
Good Afternoon,
Thank you for taking the time to leave a wonderful review. We are delighted to learn that you are happy with your recent purchase!
Kind Regards,
Emma Bridgewater Team
Emma Bridgewater seconds tend to be excellent quality
Reply from Emma Bridgewater
Thank you for your 5* review. We can’t ask for more than a happy customer.
Kind Regards
Emma Bridgewater Team
Gorgeous as always
Reply from Emma Bridgewater
Thank you for your wonderful review. Our customer experience is very important to us.
Kind Regards
Emma Bridgewater Team
Love this item for myself.
Reply from Emma Bridgewater
Good Morning,
Thank you very much for taking the time to leave a review.
Our customer experience is very important to us and your feedback will be passed onto the relevant department, so that we can look to improve in this area.
Kind Regards
Emma Bridgewater Team
Wonderful love my mugs beautifully made
Reply from Emma Bridgewater
Thank you for your wonderful review. Our customer experience is very important to us.
Kind Regards
Emma Bridgewater Team
Never received
Reply from Emma Bridgewater
Thank you for your review.
We are very sorry to hear of the delay with delivery of your recent order, and do understand the disappointment caused.
We can see that our Customer Services team have reached out to discuss this further and to offer a gesture of apology.
We do hope that this goes some way towards regaining your confidence in us and that we can provide a more positive shopping experience in the future.
Kind Regards
Emma Bridgewater Team
Excellent - just what I needed!
I really love this design and figure.
Really well made, Iam sure the tea tastes better in it. My friend loved it.
Bought as seconds but grandchildren will not know.
