Emma J Shipley Reviews 99

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I recently ordered the set of three note books, and fell in love with it. The colours are just amazing and so was the quality. I received my order quite quick. Will definitely be back to order more st... See more

Company replied

Rated 5 out of 5 stars

Emma J Shipley... What a sight of intoxication and fantasy in design. Truly, truly gorgeous. Got my Mummykins a silk scarf from the online shop via Instagram and it came in excellent discreet extern... See more

Rated 5 out of 5 stars

If you have never placed an order with Emma J Shipley, check out the on line shop. Many items are on sale, but you won’t be thinking about saving money as much as you’ll be contemplating putting toge... See more

Company replied

Rated 1 out of 5 stars

Overpriced poor quality bedding. Duvets are super expensive for very poor quality cotton fabric that is very thin and flimsy. Matching pillow cases are to be bought seperately rather than part of a du... See more

Company replied

Company details

  1. Home Goods Store
  2. Fashion Accessories Store

Written by the company

Homeware and accessories for nature lovers, dreamers and maximalists Emma J Shipley’s mission is to share the magic of nature and spark the imagination. The homeware brand is known for fantastical prints based on founder Emma’s hand-drawn illustrations. Inspiration comes from the unique beauty of the natural world, exploring myths, legends and surreal fantasy. Creations include home furnishings, accessories and lifestyle items (such as scarves, phone cases and notebooks), all adorned with Emma’s colourful and intricately-drawn artworks. Everything is made ethically, in premium materials, while always considering and minimising the impact on the environment. Sustainability is a key part of the brand, so pieces are meant to be treasured for years to come. Best-selling styles include the Lost World bedding, Zambezi luxury velvet cushion and Lynx wallpaper. The brand launched at London Fashion Week in 2012, after Emma graduated from the Royal College of Art. She won multiple awards for her drawing and designs on graduation, and has since won business recognition in the UK and internationally, including the WGSN Global Fashion Award for Emerging Brand. Fashion boutique Browns launched her graduate collection of printed scarves; today, the homeware and lifestyle collections are stocked in some of the best department stores around the world, including Harrods and Liberty in London, with the full range available on emmajshipley.com. The company has always been committed to protecting the environment, and, in particular, endangered species. “We have given back to nature with a number of charities over the years, and in 2020 we launched an ongoing partnership with World Land Trust,” says Emma. “As part of their Plant a Tree programme, WLT are planting native trees to save, protect and restore critically threatened habitat for wildlife. We have currently donated over 3,000 trees, funded by purchases on emmajshipley.com, and we will continue to support endangered wildlife in the future.” The last few years have seen the product range grow, and in spring 2022 the first Fine China Dining collection was launched. It comprises plates, bowls and mugs, all crafted expertly in Stoke-on-Trent in fine bone china, that are adorned with four of the bestselling hand-drawn designs: Lynx, Zambezi, Kruger and Rousseau. The series has been designed to be as practical as it is magical, with all pieces being dishwasher and microwave safe. “It’s been so exciting to work on a completely new category and material for me, especially collaborating with such talented makers here in the UK,” says Emma. “It wasn’t easy translating my detailed designs, which required 12 layers of screen-printed colour; however it was worth all the hard work and I’m delighted with the outcome.” The product range will continue to grow this year, with more pieces to add to the table, new cushions and prints, plus some special collections to celebrate a decade of the brand. These are original designs, to spark the imagination, and be treasured for years to come.


Contact info

4.1

Great

TrustScore 4 out of 5

99 reviews

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Replied to 66% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Purchasing from Europe can be fraught…

Purchasing from Europe can be fraught with unknowns. EJS provides an online chat service is responsive. My purchases were delivered by DHL direct to my door in about one week to Charleston, SC. DHL handled all aspects of shipping including US Customs. And I was able to check on the progress.
As for the EmmaJShipley products. They are brilliant. Well worth sourcing from the UK.

January 19, 2023
Unprompted review
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Reply from Emma J Shipley

Hi William

thank you so much for taking the time to leave us a review. We're so glad to hear that you're happy with your purchases, and that our service was everything it needed to be. We look forward to you shopping again with us soon

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Beautiful quality mugs- I bought the…

Beautiful quality mugs- I bought the set of 4. Delivered within a few days to Ireland (the week before Christmas!) No customs charge thankfully!

December 22, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Marie

We're so glad you like the mugs!

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

I was very hesitant to order the duvet…

I was very hesitant to order the duvet since I am in Los Angeles. The coloring and pattern was perfect for my daughter’s new room. I placed the order and rec’d before Christmas. It was even better in person. I ordered the wrong size. I immediately re-ordered the correct size and was able to return the other with their shipping label provided. I screwed up a 2nd time, and they again returned my order and provided me a shipping label at no charge. My 3rd order is now en route and I am super excited. The Lost World duvet cover is absolutely gorgeous! Excellent service, fantastic quality!!!! Thank You EJS!

December 29, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Charlene

It's so great to hear to hear that you're happy with your bedding, and that our customer services team were able to help so efficiently.

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Amazing service

Amazing service! The courier had broken the tea cup I ordered and I let them know on the 23rd, never thought for a second they'd be able to send me another (intact one) the very next day! Mother in law happy = Me happy! Amazing company

December 23, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Anna

Thank you so much for taking the time to leave us this review. We're so glad your mother in law likes her mug

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

The best Christmas stockings ever

I stumbled across this sight and found so many amazing original gifts to purchase for my wife and daughter. You never know what to expect when purchasing online and man was I surprised. I believe the products came from over seas and we received them in less than a week and the quality of everything we received was beyond amazing. The last thing I have to say is that I have left a couple of posts and actually received a response back to every single one. I just hope Emma creates an amazing stocking that dads and men would be able to hang with all the other stockings my girls have on the mantle

December 19, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Rod

Thank you for taking the time to leave us a review. We're so glad you like everything that you ordered. We look forward to you shopping with us again

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

What a pleasure to give a good review!

What can I say? Beautiful products with creative designs and quality crafting. Plus, they actually provide excellent customer service--something that is becoming exceedingly rare these days. Feel confident in using this service.

December 14, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Larry

thank you for taking the time to leave us a review. We're so glad to hear that you're happy with your order, and that our customer services team were able to help.

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Stunningly beautiful

Excellent communication , stunning products super fast delivery . My items came well packaged , I have bought wallpaper then mugs and side plates and certainly not disappointed they are stunningly beautiful . I would love to buy the cushions too . Highly recommend Emma Shipley you won't be disappointed. Hillary Jayawardena

December 15, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Hillary

thank you for taking the time to leave us a review. We're so glad you're happy with your purchases and we look forward to you shopping with us again soon

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

I purchased the Lynx silk pillow and an…

I purchased the Lynx silk pillow and an iPhone case as a present for myself during the holidays. My package arrived from England faster than the US Postal Service delivers around the block! And it was wrapped in a beautiful gift bag with one of Emma’s spectacular designs! That made my purchase feel extra special. Thank you!

December 7, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Lynn

Thank you for taking the time to leave us a review. We're so glad your happy with your phone case and look forward to you shopping with us again soon

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Absolutely gorgeous products from Emma…

Absolutely gorgeous products from Emma Shipley, beautiful designs with a mystical twist. The candles are amazing, they are fragrant, look great plus when the candle has burned away you still have a beautiful ornament/container to adore. Also beautiful packaging which again can be used. Definitely would make a great gift, that’s if you could actually give it away 😍x

December 17, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Deborah

We're so glad to hear you're happy with your Kruger candle, and thank you for your kind comments.

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Great service

Great service, great outcome. Very helpful staff in responding to and resolving my query.

December 15, 2022
Unprompted review
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Reply from Emma J Shipley

Thank you so much for taking the time to leave us a review. We're so happy to hear our customer services team were able to help.

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Beautiful artistry and craft

Beautiful artistry and craft. Incredibly prompt, fantastic website and correspondence!
Highest of quality!

December 2, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Rachel

thank you so much for taking the time to leave us a review. We're so happy to hear that you're happy with your purchases, and that our staff were able to help.

Best Wishes
The EJS Team x

Rated 2 out of 5 stars

Bought the Amazon Velvet for a chair…

Bought the Amazon Velvet for a chair project, done by a friend. The fabric itself is a different brightness, so a large section is vibrant and another faded. Not good considering how much 2 sq meters cost. I can’t do much as my friend completed the chair and I only saw it once it was finished. Will be complaining.

November 21, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Emma

thank you for taking time the time to leave us a review. We can see that our customer services team were able to help with arranging a new order for you which we hope you are happy with.

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

U guys absolutely rock

U guys absolutely rock! I asked about a rug you don’t sell that was a prop. You replied in a timely manner, you sent me a photo of the rug for me! To take that much time for a customer! Above and beyond good ol fashion customer service, which you sure don’t see anymore! Unbelievable! Hope you bring your wears to the U S ! Would love to shop in person!
Thank you thank you
Jan

October 26, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Jan

thank you so much for taking the time to leave us such a lovely review. We're so happy that our team were able to help

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

I just received my lion and unicorn…

I just received my lion and unicorn lampshade and it is absolutely stunning! Thank you!! ❤

September 25, 2022
Unprompted review
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Reply from Emma J Shipley

Hi Gina

thank you for taking the time to leave such a lovely review. We're so glad you're happy with your lampshade

Best Wishes
The EJS Team x

Rated 5 out of 5 stars

Gorgeous designs, beautiful quality

I ordered beautiful china mugs and a phone cover. The intricate design and wonderful colors are gorgeous. Delivery from the UK to the US was very fast. I absolutely love the design and quality of the things I purchased. I will be ordering other items in the future.

October 11, 2022
Unprompted review
Rated 5 out of 5 stars

I am a designer/ Gallery owner and I…

I am a designer/ Gallery owner and I have purchased many unique vintage works of all mediums. I love to add a spark to some of the antiques which pop and marry nicely. In this case I purchased a few lamp shades from designer Emma J Shipley. Her eye for designing these shades is so outstanding. I’ve also started building repurposed furniture to where I will add her velvet pillows and other items from her collection. I feel I know some of the best of the best and Emma is in the circle. Cheers Michael Houghton. Designer ,Gallery owner ,Painter ,Singer .

September 12, 2022
Unprompted review
Rated 5 out of 5 stars

Emma J Shipley.. Design delight 😍😍😍

Emma J Shipley... What a sight of intoxication and fantasy in design. Truly, truly gorgeous. Got my Mummykins a silk scarf from the online shop via Instagram and it came in excellent discreet external packaging. With a beautiful EJS box inside envelope which in turn had delightfully wrapped silk scarf .. just beautiful. Amazing creativity.. everyone should have at least one piece of EJS item.

Needless to say will be shopping here again.

August 5, 2022
Unprompted review
Rated 5 out of 5 stars

Pink Cheetah Silk Cushion

Pink Cheetah Silk Cushion
This gorgeous item of luxury was my 42nd bday gift to myself & let me tell you! Every single day I am so happy I made the splurge. It is larger, silkier, more artistic, more decadent, & more feathers than I even imagined from studying over Emma's collection for like a month before I made the decision. Do yourself a favor & INDULGE in a luxury silk cushion from Emma's collection, if you are considering it... I made it the centerpiece of my room & it makes me soooo happy. Thank you Emma J Shipley for your beautiful, imaginative art. Although my style is low-key I plan to live with my imagination for life, & this reminds me to do just that.

July 26, 2022
Unprompted review
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Reply from Emma J Shipley

Hello Clare,

Thank you for taking the time to leave such a lovely review. We hope you keep enjoying your Pink Cheetah Silk Cushion and look forward to you shopping with us again.

Kind regards,
The EJS Team.

Rated 5 out of 5 stars

Artistry,quality, and originality-that’s EJS!

If you have never placed an order with Emma J Shipley, check out the on line shop. Many items are on sale, but you won’t be thinking about saving money as much as you’ll be contemplating putting together a collection of her finery. The quality and artistry of her products will surely please. I’ve placed several orders and been amazed at the consistency of the quality and originality. Everything elicits a the comment, WOW!

July 12, 2022
Unprompted review
Emma J Shipley logo

Reply from Emma J Shipley

Hello Sarah,

Thank you so much for your kind works, we really appreciate your comments and are pleased to hear you love EJS treasures.

Kind regards,
The EJS Team.

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