Emmalouise Reviews 762

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

It took nearly a month for the package to arrive. The bracelet I had ordered was very far from acceptable quality and when I wanted to return it, I only got AI-generated answers without any shipping i... See more

Rated 1 out of 5 stars

I never recieved The ordered product, but The Monet was drawn on my bankaccount within days from playing The order. When I try to get in contact with The support, I just recieve The same autogenerated... See more

Rated 1 out of 5 stars

(i was fooled into thinking the swedish version of this site was a swedish site.) looks like most of their items are of less value than the shipping, and the return policy is horrendous (ie shipping t... See more

Rated 4 out of 5 stars

I'm happy with my purchase. Good customer service, quick reply and very helpful. Long shipping time, but they warned about that in first email contact. Jeg er glad for mit køb. God kundeservice, hu... See more

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1.9

Poor

TrustScore 2 out of 5

762 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

It took nearly a month for the package…

It took nearly a month for the package to arrive. The bracelet I had ordered was very far from acceptable quality and when I wanted to return it, I only got AI-generated answers without any shipping information whatsoever. The cause of my decision to return it was questioned in every mail. They claimed that I had to send photos of the product and packaging, when it clearly states on their website that you should be able to return a product without having to state or explain the reason why. This company is a big fat SCAM. Do NOT EVER order from them.

November 10, 2025
Unprompted review
Rated 3 out of 5 stars

Delivery time a bit long

Delivery time is a bit long (I wasn't aware that the products had to be shipped from China). But luckily it arrived just before Christmas - purchased as a black Friday offer.

December 19, 2024
Unprompted review
Emmalouise logo

Reply from Emmalouise

Thank you very much for your patience anfd trust in Emma Louise! We wish you a lot of fun with your order!

Rated 4 out of 5 stars

I'm happy with my purchase

I'm happy with my purchase. Good customer service, quick reply and very helpful. Long shipping time, but they warned about that in first email contact.

Jeg er glad for mit køb. God kundeservice, hurtigt svar og meget hjælpsomme. Lang forsendelse men det havde de advaret om i første mail.

March 16, 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER!

Sent for the product.
On the page it said 5-14 days in delivery.
On the "about us" it was another amount of days.
When i email them they said another amount of days.

I didn't get any confirmation that my product was ordered.

It took them 5 days to answer my questions.

When i get the package they keep spamming that my product is soon delivered.

This site is a f****** joke.
They are what we call them in Sweden "pissluffare".

If you read this, DO NOT BUY FROM THEM.

December 1, 2023
Unprompted review

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