I had a great experience with Emmers online service. Everything was smooth, quick, and very professional. Their support team responded promptly and clearly, and I got the help I needed without any del... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
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I recently had my saddle checked by Emmers and Erreplus Saddles , and I couldn’t be happier with the service .They were incredibly helpful and professional. They took the time to really assess what my... See more
Company replied
Very quick delivery, many available sizes, made it very easy for me to find boots seeing as I have a weirdly proportioned foot. The boots came in Greta condition and fitted perfectly!
Company replied
The jacket was delivered fast! Samshield michaela jacket seems to be warm and great with wet and cold weather. The only thing is, that one of the hood snap buttons broke, while trying to open the... See more
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Company details
About Emmers Equestrian
Written by the company
Emmers Equestrian can be described as equestrian heaven for horse riders worldwide since 1983.
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."
Their 3 stores and online shop are equipped with the largest stock in equestrian luxury brands, a customer-friendly service and the most professional support.
Other customers say: “Emmers can be described as a must-visit theme park for equestrians... Like when you tour the Paris region, the Eiffel tower is on the itinerary, just like Disneyland."
Contact info
Bernard Kempplein 23, 3930, Hamont, Belgium
- +32(0)11 664 773
- hello@emmers.eu
- emmers.eu
4.7
Excellent
1K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 48 hours
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Saddle fitting by Emmers and Erreplus
I recently had my saddle checked by Emmers and Erreplus Saddles , and I couldn’t be happier with the service .They were incredibly helpful and professional. They took the time to really assess what my horse needed,and their advice was spot on.
June 27, 2025
Unprompted review
Reply from Emmers Equestrian
Thank you for your wonderful review! We're so glad to hear you had such a positive experience with our saddle fitting service in collaboration with Erreplus. It's great to know the advice and care made a real difference for you and your horse.
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your feedback! We're glad to hear the service and shipping met your expectations — we hope you'll be just as happy with the product itself!
Senna - Emmers Equestrian
Very quick in time 👌
June 16, 2025
Reply from Emmers Equestrian
Thank you for your review! Great to hear everything was delivered right on time. Hope to see you again soon!
Senna - Emmers Equestrian
Good customer service.
June 5, 2025
Reply from Emmers Equestrian
Thank you for your review! We’re happy to hear you were satisfied with our customer service. Hope to assist you again soon!
Senna - Emmers Equestrian
I got my stolen jacket!
I searched for a certain jacket. Emmers was the only company which had it in store, easy online order system and a very fast delivery - so perfect!
June 8, 2025
Reply from Emmers Equestrian
Thank you for your review! We're so glad you found the jacket you were looking for with us, and that everything went smoothly from order to delivery. Enjoy it!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! Great to hear you’re happy with both the delivery and the quality of our products. We hope to assist you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your fantastic review! We’re so happy to hear you had such a great experience and the quickest delivery too! Looking forward to your next visit.
Senna - Emmers Equestrian
Delivery very speed- I look forward to…
Delivery very speed- I look forward to seeing how effective your supplement is. Best regards
May 24, 2025
Reply from Emmers Equestrian
Thank you for your review! We’re glad the delivery was fast. We hope the supplement meets your expectations, feel free to share your experience with us!
Senna - Emmers Equestrian
easy site to visit
May 29, 2025
Reply from Emmers Equestrian
Thank you for your review! Great to hear that you found the site easy to use. We hope to welcome you back soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your feedback! We're happy to hear everything arrived well protected and quickly. Looking forward to your next visit!
Senna - Emmers Equestrian
As always wide
As always wide
Range of quality products
Always prompt delivery.
Just battling to Kong your loyalty points system. Have someone can help please ?
May 21, 2025
Reply from Emmers Equestrian
Thank you for your kind words and your loyalty! We’re happy to hear you enjoy our range of products and fast delivery. Regarding the loyalty points, we’d be happy to assist you. Please feel free to contact us at via hello@emmers.eu so we can help you further!
Senna - Emmers Equestrian
They were amazing persons i love them…
They were amazing persons i love them thanks team Peelbergen
May 15, 2025
Reply from Emmers Equestrian
Thank you for your warm words! We’re so happy you had a great experience with the team at Peelbergen. We’ll be sure to pass on your message — they’ll love to hear it!
Senna - Emmers Equestrian
Love my new boots
It was a very easy process to order and the delivery time was amazing. The product we received was the right quality and fit.
May 12, 2025
Reply from Emmers Equestrian
Thank you for your great review! We’re thrilled to hear you love your new boots and that everything went smoothly with your order and delivery. Enjoy them, and we look forward to welcoming you back!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! We're glad you're happy with the quality. Hope to see you again soon!
Senna - Emmers Equestrian
Reply from Emmers Equestrian
Thank you for your review! Happy to hear your order arrived quickly and in good condition. Hope to assist you again soon!
Senna - Emmers Equestrian
Easy purchase and fast delivery.
It was easy to find what I wanted.
Easy purchase and fast delivery.
I wish delivery costs were cheaper.
May 6, 2025
Reply from Emmers Equestrian
Thank you for your review! We're happy to hear you had a smooth shopping experience and fast delivery. We do our best to keep shipping costs fair, and we’re always looking for ways to improve.
Senna - Emmers Equestrian
Great Employees very helpful
Great Employees very helpful, they have everything you need and if they don’t they can get it in within a short period of time.
May 4, 2025
Reply from Emmers Equestrian
Thank you for your wonderful review! We’re glad our team could assist you so well and that you found everything you needed. We’re always happy to help source what’s missing!
Senna - Emmers Equestrian
Very helpful staff
Very helpful staff, quick delivery and quality products. It was not my first time ordering from Emmers and will certainly not be the last either :)
Thank you!
May 1, 2025
Reply from Emmers Equestrian
Thank you so much for your kind words and continued trust! We're happy to hear you had another great experience with our team, delivery, and products. Looking forward to your next visit!
Senna - Emmers Equestrian
bad service
My daughter had a pair of De Niro riding boots fitted at Emmers. Within a few weeks, the elastic in the boots broke, and she developed painful sores at the back of her knees due to the zipper tab pressing into her skin.
We returned to Emmers and explained the situation. They acknowledged it was a manufacturing defect and sent the boots back to De Niro for repair. However, just a few weeks after the repair, the same issues occurred again.
De Niro then claimed the boots had not been properly fitted by Emmers. Despite this, Emmers refused to take responsibility. All they offered was a €170 gift voucher, while the boots had cost €600 and are now unwearable. We ended up having to buy a 2nd pair of boots at Emmers.
We are very disappointed that a reputable company like Emmers did not simply replace the boots. Poor service—consider yourself warned.
March 1, 2025
Unprompted review
Reply from Emmers Equestrian
We are sorry to hear that you were not satisfied with how the situation regarding your daughter’s riding boots was handled. This is certainly not the experience we aim to provide to our customers.
At the time, we consulted with the manufacturer, De Niro, and returned the boots to them for assessment and repair. It is unfortunate that the issue reoccurred after the initial repair and that there was some discussion regarding the cause.
Despite the manufacturer’s conclusion that the issue was related to a tight fit, we decided—out of goodwill—to offer you a gesture of compensation: a gift voucher and an additional 20% discount on the purchase of a new pair of riding boots. This arrangement was accepted by you at the time.
We are sorry to see that you have nevertheless left a negative review. We appreciate your feedback and sincerely hope to welcome you again in one of our stores in the future, so we can provide you with the service and quality you can expect from us.
Kind regards,
Nina - Emmers Equestrian
Delivery in Europe is fast
April 28, 2025
Reply from Emmers Equestrian
Thank you for your review! We're glad the delivery within Europe was quick. If there's anything we can improve to earn that fifth star, we'd love to hear it!
Senna - Emmers Equestrian
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