What's not to like? Top rate service at a fraction of the price for a high street estate agent. Excellent portal where you are in control and can correspond with potential buyers directly. Wouldn't he... See more
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Created with AI, based on recent reviews
Emoov is a trusted name in the property market with decades of experience in online sales and lettings. As one of the UK’s leading online estate agents, we combine expertise with modern technology to make selling or letting your home simpler, faster, and more cost-effective. Our family-run business is built on a commitment to friendly, reliable customer service, giving vendors and landlords complete peace of mind when navigating the property market. Our easy-to-use online platform allows clients to take full control of their property listings. You can upload high-quality photographs, add detailed property descriptions, and update your listing at any time to attract the right buyers or tenants. Emoov’s service is designed to remove the stress and hassle from selling or renting, while still giving you the flexibility to manage your property in a way that suits your needs. We also provide a wide range of optional features to support every stage of the journey, from professional photography and floorplans to marketing extras that help your property stand out on leading property portals. Whether you’re a homeowner selling your property or a landlord letting a rental, Emoov offers everything you need to achieve the best results. Our dedicated team of property experts is always just a phone call or email away. With professional guidance, transparent communication, and proven experience, Emoov ensures you feel confident and supported throughout the entire process. Discover how Emoov’s innovative online estate agency can help you sell your home or let your property with ease today.
Marsh House Farm, Lower Burnham Road, CM3 6HQ, Chelmsford, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
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I called through to obtain a competitive buildings in for my new HMO - not done this before so all new to me!
I spoke to Paul Gardner, what an amazing guy and so helpful. He answered all my silly questions and walked m through the whole process with ease. The quote was indeed very competitive and I have taken the policy on exchange of contracts. That could not have been easier - & what a friendly, knowledgeable , helpful guy .Thank you Mashroom and especially Paul
Lauren Shirazi did A great job helping me remortgage.
A speedy service which offers highly competitive products makes Mashroom a clear winner.
Mashroom Customer Services are available and conscientious with their landlords. The MyDeposit Scheme is slow but Customer Services got on their case and sorted the issue. Thanks, Mashroom!
Great experience - was quick and easy. Delt with Kieran for Landlord Insurance who was professional, polite and easy to work with
got cost effective insurance and helpful thank you
Ellie was really helpful, really clear and reassuring.
Everything was very easy and such prompt responses.
Thank you!
Sonny was very helpful and got me a very good quote!
Friendly and efficient.
Sam from Griffin Property is highly recommended. I have dealt with Sam from day #1. He is very helpful and very supportive. He listened to our concerned and made sure all of our issues were rectified. I am pleased with dealing with Sam it has been very straightforward and been stress free. I would 100% recommend Sam for your letting needs.

Reply from Emoov
Really helpful phone back exactly when they say...excellent service great price highly recommended. Thank you.
☆☆☆☆☆
Being a new immigrant and not knowing the regulations and rules of England, Sam Knowles on behalf of Griffin Property has made it easy and quick for me to get a property. I have never found looking for a property this easy as compared to other agents I have dealt with in the past. Highly recommended , a serendipitous encounter!

Reply from Emoov
Haider used all the spade work and got us a competitive quote, he was so polite and courteous. Thank you Haider.
I was really shocked that some rents have gone up 15-20% just shows how greedy some landlords are and how they sully our name.
On average I charged between 0% on two properties at renewal and 6.2 % on three others. That’s how to avoid voids and keep good tenants!!!
Good Presentation. Clear speech. Simplification of complex ideas
Sunny was really helpful, understood our needs perfectly and found a great policy that fit the bill brilliantly. Would definitely use again.
This is such a fantastic online agent. I cannot rate them highly enough. I went with the online experience as I knew my type of property and location would not sell to a local person and using them enabled me to use the online property portals like Rightmove and OntheMarket. I hired a professional photographer with drone capability and sorted out the property particulars myself. I received notifications when someone wanted to view or make an offer through email so could immediately log on to their online system to respond. I could not see the point in paying thousands to a high street agent when I had to do the viewings myself. Was really pleased to achieve the asking price and exchange in just under eight weeks.

Reply from Emoov
Helpful staff that answered my queries quickly
The team were quick to respond and resolve my query immediately. Great customer service.
Sunny was extremely helpful, patient, polite and knowledgeable. He found me a really comprehensive policy for a great price.
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