Emoov Reviews 3,066

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 81 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the excellent service and efficient process, often highlighting the significant cost savings compared to traditional estate agents. The website is frequently described as easy to use and straightforward, allowing for quick property listings and direct communication with potential buyers. Reviewers appreciate the control they have over their listings and the responsiveness of the staff, who are often noted for being helpful and knowledgeable. However, some people encountered issues with the website, particularly with photo uploads and the process for buyers to access property details, which they found cumbersome. A few other people also felt that the platform's design was not as effective as it should be, leading to frustration for potential buyers.

What people talk about most

Service

Reviewers highlight positive aspects of service, with many describing it as fantastic, excellent, and... See more

Website

Users describe positive interactions with the website, finding it clear, pleasant, and easy to use for... See more

User experience

Consumers find the user experience to be positive, with many reviewers describing the process as easy,... See more

Price

Reviewers mention positive feedback about price, consistently highlighting significant cost savings compared... See more

Staff

Clients share positive opinions on staff, frequently describing them as friendly, patient, and informative.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

What's not to like? Top rate service at a fraction of the price for a high street estate agent. Excellent portal where you are in control and can correspond with potential buyers directly. Wouldn't he... See more

Company replied

Rated 5 out of 5 stars

Very simple procedure. Jessica, ultra efficient, sent a valuation and I liaised with her for a couple of days, then my property went live on Rightmove - a Thursday. I had an offer two hours after t... See more

Company replied

Rated 5 out of 5 stars

This is the second time we have used emoov to sell a property and would highly recommend,we will be on the move again soon and guess who we will be using.We have used both sales options ie the diy opt... See more

Rated 5 out of 5 stars

You pay a price, no hassle, advertising in your control (we paid extra for R-move), not pestered to give reviews etc. excellent value, only problem, need more people to know how much better 'cheaper'... See more

Company replied


Company details

  1. Real Estate Agency
  2. Property Management Company
  3. Real Estate Agents

Written by the company

Emoov is a trusted name in the property market with decades of experience in online sales and lettings. As one of the UK’s leading online estate agents, we combine expertise with modern technology to make selling or letting your home simpler, faster, and more cost-effective. Our family-run business is built on a commitment to friendly, reliable customer service, giving vendors and landlords complete peace of mind when navigating the property market. Our easy-to-use online platform allows clients to take full control of their property listings. You can upload high-quality photographs, add detailed property descriptions, and update your listing at any time to attract the right buyers or tenants. Emoov’s service is designed to remove the stress and hassle from selling or renting, while still giving you the flexibility to manage your property in a way that suits your needs. We also provide a wide range of optional features to support every stage of the journey, from professional photography and floorplans to marketing extras that help your property stand out on leading property portals. Whether you’re a homeowner selling your property or a landlord letting a rental, Emoov offers everything you need to achieve the best results. Our dedicated team of property experts is always just a phone call or email away. With professional guidance, transparent communication, and proven experience, Emoov ensures you feel confident and supported throughout the entire process. Discover how Emoov’s innovative online estate agency can help you sell your home or let your property with ease today.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 57% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

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Rated 5 out of 5 stars

GREAT service…

I called through to obtain a competitive buildings in for my new HMO - not done this before so all new to me!
I spoke to Paul Gardner, what an amazing guy and so helpful. He answered all my silly questions and walked m through the whole process with ease. The quote was indeed very competitive and I have taken the policy on exchange of contracts. That could not have been easier - & what a friendly, knowledgeable , helpful guy .Thank you Mashroom and especially Paul

November 17, 2023
Rated 5 out of 5 stars

Sam from Griffin Property is highly…

Sam from Griffin Property is highly recommended. I have dealt with Sam from day #1. He is very helpful and very supportive. He listened to our concerned and made sure all of our issues were rectified. I am pleased with dealing with Sam it has been very straightforward and been stress free. I would 100% recommend Sam for your letting needs.

October 28, 2023
Unprompted review
Emoov logo

Reply from Emoov

Hi Gavin,
Thanks very much for the 5 star review, its great to read that you would highly recommend Sam.

Rated 5 out of 5 stars

Being a new immigrant and not knowing…

Being a new immigrant and not knowing the regulations and rules of England, Sam Knowles on behalf of Griffin Property has made it easy and quick for me to get a property. I have never found looking for a property this easy as compared to other agents I have dealt with in the past. Highly recommended , a serendipitous encounter!

November 9, 2023
Unprompted review
Emoov logo

Reply from Emoov

Hi Samantha,
thanks very much for the 5 star review, its great that that you would highly recommend us.

Rated 5 out of 5 stars

I was really shocked that some rents…

I was really shocked that some rents have gone up 15-20% just shows how greedy some landlords are and how they sully our name.
On average I charged between 0% on two properties at renewal and 6.2 % on three others. That’s how to avoid voids and keep good tenants!!!

November 5, 2023
Unprompted review
Rated 5 out of 5 stars

Sunny was really helpful

Sunny was really helpful, understood our needs perfectly and found a great policy that fit the bill brilliantly. Would definitely use again.

November 1, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely Fantastic Highly Recommended

This is such a fantastic online agent. I cannot rate them highly enough. I went with the online experience as I knew my type of property and location would not sell to a local person and using them enabled me to use the online property portals like Rightmove and OntheMarket. I hired a professional photographer with drone capability and sorted out the property particulars myself. I received notifications when someone wanted to view or make an offer through email so could immediately log on to their online system to respond. I could not see the point in paying thousands to a high street agent when I had to do the viewings myself. Was really pleased to achieve the asking price and exchange in just under eight weeks.

November 2, 2023
Unprompted review
Emoov logo

Reply from Emoov

Hi Jaqui, Thanks very much for the 5 star review, its great that you had a fantastic experience using our site and saved thousands of pounds in fees.

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