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Company details

  1. Jewelry Store
  2. Diamond Dealer
  3. Jeweler

Written by the company

Emori is an online store that sells real Gold & lab Diamond jewellery. Lab diamonds are identical to natural diamonds and share the same chemical and physical properties. They cost 1/10th the price of natural diamonds and are eco-friendly. At Emori, we believe that luxury is a way of life that should be accessible to you every day. We understand that your diamonds are a reflection of your unique identity, shining brightly in every situation. That's why we are here—to offer you exactly what you deserve. Whether you're gearing up for a client meeting, or seeking a thoughtful gift for your mom, or planning a weekend getaway with your closest friends, Emori has the ideal selection to accompany you on life's ordinary and extraordinary moments. All our products are 100% certified through IGI/SGL laboratories and BIS hallmarked. We offer 30 day free return and Lifetime exchange.


Contact info

3.2

Average

TrustScore 3 out of 5

4 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Poor customer support and product quality

Hi,
I am extremely disappointed with my recent purchase from EMORI Gurgaon store with invoice no-STR01I382. The earrings I bought looked beautiful however the quality was very poor. On the very first use, one of the earrings broke because it did not have a proper opening lock. The clasp was loose and poorly designed, making it impossible to secure properly in the ear.

What makes the experience even worse is the lack of customer support. I reached out multiple times to report the issue and request a replacement or refund as I came back to UK, but I have not received any helpful response or solution. It is very frustrating to spend money on a product that breaks immediately and then be ignored by customer service.

I would not recommend purchasing from this brand based on my experience. Quality and customer support need significant improvement.

February 7, 2026
Unprompted review
Rated 1 out of 5 stars

I joined this company as a Content…

I joined this company as a Content Writer, excited to build my portfolio. But within days, they moved me to a 'Website Operator' role without even asking if I was okay with it. They wanted experienced work but were paying fresher-level salaries, which was frustrating enough.

The real breaking point, though, was the founder’s behavior. During a team moment, she actually body-shamed me about my weight in front of the whole office. I was honestly humiliated. There was no respect for boundaries or basic ethics. On top of that, juniors were never allowed in meetings, so I felt completely shut out from learning anything new.

I lasted 9 months before the mental toll became too much. Has anyone else had their job description completely changed right after joining? How did you handle a boss who makes personal attacks like that?

November 17, 2025
Unprompted review
Rated 5 out of 5 stars

I recently bought their Classic Emerald…

I recently bought their Classic Emerald Men's Lab Grown Diamond Ring. the product is very sturdy and the craftsmanship is really clean. It's exactly what I was looking for.

Their team was also very sweet and helpful and helped me with the ring size even when I was ordering online. Great experience. Would definitely recommend them to friends and family.

January 14, 2026
Unprompted review
Rated 4 out of 5 stars

so far so good

its been 2 months so far, and the journey has been great honestly. they have flexible work hours which helps in having a good work life balance. and the management is really cooperative and supportive and were really understanding when I hurt my back in the first month here and provided with work from home.
though there work pressure can get a lot at times since the team is small and responsibilities and work can come at anytime.

January 20, 2026
Unprompted review

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