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4.4

Excellent

TrustScore 4.5 out of 5

13 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Melbourne move

The guys who moved me from the Gold Coast did a very professional job. As the move was only to Brisbane before being transferred to a container and then went by train to Melbourne and then into storage i can't give a complete review. I will complete the review when I have my furniture moved to my new address in Melbourne.

September 13, 2016
Unprompted review
Rated 5 out of 5 stars

Excellent service

Very nice friendly staff. Packed items safely and wrapped them to ensure no breakages. Would recommend and use again!

May 16, 2016
Unprompted review
Rated 5 out of 5 stars

Quick & Easy!

I thoroughly recommend Emove to help with your interstate move.
They were very responsive in forwarding competitive quotes & answering all my questions.
A very quick & easy process with a great outcome.
Thankyou Emove!

April 18, 2016
Unprompted review
Rated 4 out of 5 stars

Professional, friendly & helpful

My movers were great and went over and above (collecting storage keys, calling me to let me know the move went okay). Plus price competitive compared with bigger companies

March 14, 2016
Unprompted review
Rated 5 out of 5 stars

careful, efficient, intelligent

No damage at all, everything nicely wrapped, friendly people, large, newish truck, they actually found an item that I had left behind which was of sentimental value so great initiative shown also, careful at unloading and arranging furniture. I hope they are available for the next time I move.

March 3, 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

From start to finish they made our move stress free.

I have moved many times and found moving interstate was less stressful than moving local thanks to Emove. I would highly recommend their service and would personally use them again if the need arose.

Staff were very friendly and aimed to please.

March 2, 2016
Unprompted review
Rated 4 out of 5 stars

A great way to move

I have been very impressed with eMove. They have been efficient, courteous, & am so happy I found them. Their free service to connect utilities was greatly appreciated. The electricity went on the day they said it would. However the gas is not as sure, I don't know if it's on or not. My furniture hasn't been picked up or arrived yet so the only thing I can say about that is that I greatly appreciate eMove doing all the hard work & finding me a backload at a very reasonable price. Thanks Phil & Lincoln!! 😀

February 17, 2016
Unprompted review
Rated 1 out of 5 stars

Watch out

Gave all measurements plus description given quote yet on pick up they wanted more my less than 5m3 became 7

Not happy

November 24, 2015
Unprompted review
Emove logo

Reply from Emove

Hi Michael,

thank you so much for taking the time to write a review and inform us of your experience. Whether these reviews are good or bad we do take any and all feedback very seriously.

Upon receiving your feedback we have contacted the Removalist involved to provide a plausible explanation. They have since informed us that although the measured volume you have provided us is a correct description of the items listed, however due to the nature of the the item, e.g. the Cat Poles and the Cat Cage, they couldn't be stacked under the normal circumstances to ensure their safe travel and hence took up more room than originally expected.

We sincerely apologise for this inconvenience and will ensure that it won't happen again in the future.

If there is anything we could help with please do not hesitate to contact us.

Regards

Lincoln

Rated 4 out of 5 stars

Bulli to Townsville move

Everything went well except for the following
1. Pickup timing varied from what was originally stated, had to have a day off work after organising time off as originally stated
2. After preparing a detailed list of contact details for drop-off as I wasn't on the receiving end, it was subsequently lost.
3. Drop-off timing varied from what was originally stated

November 23, 2015
Unprompted review
Rated 5 out of 5 stars

Professional service

We decided to use e move to source an interstate removalist and the process was well organised and we have been contacted by the company that emove sourced for us for our move in Jan 2016.

November 12, 2015
Unprompted review

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