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Rated 4 out of 5 stars

Everything acceptable, items collected and shipped as ordered , but I was not happy about condition of pacjage itself. I recieve it wet, half open and 2 days after scheduled time. Luckly inside was... See more

Rated 5 out of 5 stars

Nice shoes, size as per the table, my daughter is happy. Quick delivery from Germany to Poland, good tracking. I can recomend this vendor with pleasure.

Rated 5 out of 5 stars

Very high quality clothing. The materials are really soft. Relatively quick delivery time. The shop offers a lot of big, great discounts like the recent one for singles day

Company details

  1. Events & Entertainment

Written by the company

Ponad 30000 artykułów – Oficjalny Merch Dla Fanów Rocka i Metalu – Wszystko Dla Fanów: Filmów, Seriali i Gier - Ekskluzywne Edycje i Marki


Contact info

  • California Avenue 1601, 94304, Palo Alto, United States

  • emp-shop.pl

4.5

Excellent

TrustScore 4.5 out of 5

582 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Qualität überzeugt, Service leider nicht

I have mixed feelings about my shopping experience with EMP. On the one hand, the products themselves are excellent—great quality and very well-designed, which I genuinely appreciate. Unfortunately, the order fulfillment process left a lot to be desired.

Waiting nearly two weeks for delivery in today’s e-commerce world feels excessive, especially when many stores manage faster shipping even across borders. Ten days for delivery is simply too long.

What disappointed me even more was the customer service. After reaching out to express my concerns, the reply I received from a Polish representative came across as unfriendly and patronizing. This kind of tone only reinforces the impression that the customer experience isn’t a priority here.

I sincerely hope EMP will take steps to streamline their order processing and improve the tone and professionalism of their communication with clients. The potential is definitely there—the products are great—but the overall experience should match the quality of what they sell.

May 16, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent

Super good quality, quite quick delivery ( especially around Xmas time) and of course design you won't find anywhere else

December 24, 2024
Unprompted review
Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️

The t-shirt I ordered was delivered at lightning speed, and I’m thrilled with how soft and pleasant to the touch the fabric is! It’s a christmas gift for my boyfriend and I’m sure he’ll fall in love with it 🎁

December 3, 2024
Unprompted review
Rated 4 out of 5 stars

Everything acceptable

Everything acceptable, items collected and shipped as ordered
, but I was not happy about condition of pacjage itself. I recieve it wet, half open and 2 days after scheduled time. Luckly inside was spot on. So be vigilante with lazy and neglect delivery guys :)

November 19, 2024
Unprompted review

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