Empire Academy of Aesthetics Reviews 

356
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 47 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff and tutors for being incredibly friendly, knowledgeable, and professional. Many people highlight the exceptional training and support provided, which makes the learning journey comfortable and achievable. Reviewers often feel at ease and gain significant confidence, thanks to the supportive environment and clear explanations. Many customers appreciate the hands-on experience with live models, which helps them develop skills and feel ready for their new careers. People frequently express high satisfaction with the results and often plan to return for further training or treatments.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently praising their helpfulness, friendliness, and... See more

Service

Customers had positive experiences with service, with many expressing satisfaction and a desire to return for... See more

User experience

Users describe positive interactions with the user experience, often highlighting the knowledgeable and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The team at Empire were super friendly and I am so grateful for my trainer Adele! She was level headed, grounded, relatable and explained everything professionally yet simple and gave multiple options... See more

Rated 5 out of 5 stars

Just completed the Pathway to Aesthetics course. All I can say is amazing !!! We have had Edel for majority of week and Hannah for vampire facials and scalp, plus skin boosters and Polynucleotides. Fa... See more

Rated 5 out of 5 stars

Nicole is an amazing tutor! ✨ She has such a calm and supportive way of teaching that makes everything feel easy to understand. She explains things so clearly, and without even realising it I’ve grown... See more

Rated 5 out of 5 stars

Another training course completed at Empire in Liverpool. Mark (Specialist Paramedic Practitioner) and owner of Sapphire Medispa and I had the lovely Lydia who explained so much and in great detail. A... See more


Company details

  1. Training Centre

Written by the company

Empire Academy of Aesthetics. The UK's #1 training academy for Aesthetics. We offer in depth, high quality training in 5* facilities. Our 3 amazing academies are based in the north west of England in Chester, Liverpool & Warrington. We have over 15 amazing CPD accredited & internationally recognised courses available for our students to start out in their own Aesthetics journey. Join us today on our Pathway to Aesthetics course which has helped thousands of students start their own career in Aesthetics.


Contact info

4.8

Excellent

TrustScore 5 out of 5

356 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(356)

46 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly & professional

Friendly & professional, always on hand to help & pass on their knowledge. Edel has been a real mentor for me & given the extra level of confidence & expertise that I needed.

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

Completed the pathway to aesthetics

Completed the pathway to aesthetics. Great experience from start to finish. Would like to thank Edele for the best week. I feel confident leaving the academy with the knowledge I have learnt from Edele. I also finished the end of the week with Hannah for skin boosters and PRP which I enjoyed. I would also like to thank Jess she’s a great asset to front of house and admin.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Just completed the Pathway to…

Just completed the Pathway to Aesthetics course. All I can say is amazing !!! We have had Edel for majority of week and Hannah for vampire facials and scalp, plus skin boosters and Polynucleotides. Fantastic tutors, explained everything thoroughly and I feel confident providing the services to my clients whilst at my clinic, thank you to everyone there, Jess is extremely helpful too on the desk and jasmine for setting it all up for me. Thanks again. I will be back !

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

I've been using Empire for many years…

I've been using Empire for many years now and can't recommend this place enough.
My most recent visit was for bottox with the tutor Hannah. Her knowledge is incredible and I can honestly say this is the best results for bottox i've ever had.

THANKS ♥️

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

I completed another course today with…

I completed another course today with Empire Aesthetics in Chester, the courses are amazing & the tutors are excellent at what they do!

I would definitely recommend all courses as I have completed 5 now & feel very confident everytime I leave

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Completed the pathway to injectables…

Completed the pathway to injectables course at empire with Hannah as our tutor, she was great at explaining the course work to us in a friendly and professional manor giving us lots of extra helpful hints and tips along the way. You can see why she has her own successful clinic. It was a really enjoyable and informative day and would definitely recommend.

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

My experience with Empire was second to…

My experience with Empire was second to none, I completed my training with Hannah who was absolutely brilliant at explaining everything so clearly and demonstrating how to complete the facials in a safe manor. Hannah was brilliant at giving feedback back on our practical explaining where I had gone right and where I needed to improve, I would definitely recommend empire to anyone who is wanting to get into the beauty industry and you’ll be even luckier to have Hannah as your teacher🩷

July 21, 2025
Unprompted review
Rated 5 out of 5 stars

OMG fantastic service

OMG fantastic service. I seen Hannah who was very knowledgeable talked me through the process. Hannah was sooooooo gentle and made the process pain free. The difference is amazing.
I would definitely recommend a visit. X

July 17, 2025
Unprompted review
Rated 5 out of 5 stars

My name is Aga ,my experience with…

My name is Aga ,my experience with Empire is absolutely amazing. All tutors are lovely helpful giving good advices and ideas . I got very problematic skin on my face they done amazing I a specially highly recommend Hannah my cheeks after the filler looks still natural but I never had my own great cheek bones were now I don’t have to contrite this area as much as they nicely visible all my friends and family are amazed too of the results . I also had sunekos and microneedling I really highly recommend this treatments plus lip filler the way the tutors do them in Empire they last for long worth it the price product stay for a while and they look wonderful . Thank you to all staff for take caring of me

July 18, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic results

I couldn’t be more pleased with the results of my recent aesthetic treatment. I’ve had numerous treatments and my skin looks significantly smoother, more radiant & youthful. Feels brighter & tighter. The before & after photo are incredible. The results are natural yet noticeable.
The teams are incredibly knowledgeable from Jess who is welcoming friendly, reassuring and immediately put you at ease. Tutors Hannah & Aisha are amazing. The students are very knowledgeable & confident. From the initial consultation to the post-treatment care, the entire process was seamless.
I would highly recommend Empire Academy of Aesthetics for great results
Julie

June 20, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous!

What a fantastic training academy! The trainers are knowledgeable, super supportive, friendly, and just generally amazing! If you're not sure, just go for it. You won't regret it.

June 1, 2025
Unprompted review
Rated 5 out of 5 stars

Nicole was AMAZING

I booked the Expert Dermal Filler course with Nicole after hearing so many great recommendations—and I’m so glad I did. I’d had a really bad experience with my previous training academy, so this time I wanted to make sure I was learning from the best. The academy was spotless, the team were lovely, and Nicole was honestly amazing. She made me feel so comfortable, she really knows her stuff, and was just a genuinely lovely person to be around. I left feeling confident, reassured, and honestly a bit gutted I didn’t do all my training with them from the start. I’d highly recommend and I’ll definitely be back for more courses in the future.

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

I’ve just returned from several days of training at Empire Academy, and I’m feeling both confident and inspired to take my aesthetic business to new heights. As a medic, I usually attend courses tailored specifically for medical professionals, which often come with a hefty price tag. That’s why I was so delighted to discover Empire Academy—a training provider offering exceptional value without compromising on quality.

The standard of teaching and level of support were truly on par with the more expensive medic-focused courses I’ve attended. The trainers were not only experienced and knowledgeable but also incredibly patient. Jess was fantastic in helping me rearrange my schedule when one of my courses was unexpectedly cancelled; she went above and beyond to ensure I didn’t miss out.

I must also mention Hannah, whose expertise in skin boosters and polynucleotides was outstanding. Emma quickly recognized my prior experience and tailored her teaching to help me further develop my skills and boost my confidence. Her business advice was very valuable and I am grateful to her for sharing her secrets to success. She was also kind enough to respond when I messaged her after.

Thanks to the entire team, I feel more equipped than ever to elevate my business.

May 22, 2025
Unprompted review
Rated 5 out of 5 stars

THE BEST TRAINING ACADEMY🤍

This is by far the best training academy to go to! I was so nervous being new to the skincare/aesthetics industry, and they made me feel so at ease, no question was every silly and the knowledge i have walked away with is amazing, i never thought i could get so much out of a week! My tutors were Rachael, Edel, and Hannah, and they were all AMAZING! The expertise and knowledge they have is unmatched! All of the clinic staff are so friendly, and have everything planned out for you, and are there to answer all of your questions, even after completing your training!

Lauren the clinic manager was fab, helped me book my training and answered any questions i had any day of the week, always making sure you’re comfortable and happy, and get the best out of the course, she’s amazing! The support is outstanding! I will 100% be back and recommend to everyone 🤍xxx

May 19, 2025
Unprompted review
Rated 5 out of 5 stars

Aisha (tutor) is absolutely amazing

Aisha (tutor) is absolutely amazing, professional, knowledgeable and an incredible artist in her work!! Lips are so natural and no lumps or bruises, Botox is starting to kick in and I couldn’t be happier. Will definitely be back for some more treatments 🎉 also the best prices around.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Academy

Trained in botox , great academy, very friendly and professional Nicole was a great teacher. really enjoyed my courses, will be returning for more training here

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

The best academy out there

The best academy out there. Loved every minute of it learned so much in detail. Nicole is an amazing teacher couldn’t recommend enough. Left feeling fully confident can’t wait to be back for more

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

I took my advanced Botox with Hannah

I took my advanced Botox with Hannah. Can I just say she is a credit to the company. A very knowledgeable practitioner. And makes you feel at ease. Her teaching style was great and she also included some really helpful literature - specifically on needle depth & angles. I found this so helpful as it’s very easy so slip your mind sometimes as there are so many areas. I was a little skeptical about booking this course due to how cheap it was. But I can say I loved it! And in fact found it more helpful than my initial aesthetics course (trained elsewhere)

I’ve got prp training booked in a couple of weeks looking forward to it. I hope the tutor is as good as Hannah!!

March 22, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look