Empowered Surveys Reviews 

60
TrustScore 2.5 out of 5

2.3

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Rated 1 out of 5 stars

Trying to claim my $80 rewards for Christmas and it is now a pokie site, no answer to numerous emails. Stay away they rip you off. Worked hard to earn that money and I was saving for Christmas, great... See more

Rated 1 out of 5 stars

Terrible they ripped me off for $50 that I earned for doing surveys I redeemed the $50 to go to my paypal account and it showed that on there statement but it never made it. Tried... See more

Rated 1 out of 5 stars

Takes literally a year to earn enough to redeem one voucher. Incompatible with certain browsers if you choose privacy settings, it will send you down a 20 page screener rabbit hole of time wasting bef... See more

Rated 5 out of 5 stars

I have been a faithful member of this Site since I joined in November 1981 and found everyone to be very helpful and prompt in following up any queries and making sure that the "Clients" come forth wi... See more

Company details

  1. Internet Marketing Service

Written by the company

"Empowering consumer insights through online surveys!" Empowered Surveys is an online community where members can sign-up to participate to online surveys and get rewarded. Survey rewards can then be swapped to a preferred e-gift cards / vouchers.


Contact info

2.3

Poor

TrustScore 2.5 out of 5

60 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.3

All reviews

(60)

5 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Trying to claim my $80 rewards for…

Trying to claim my $80 rewards for Christmas and it is now a pokie site, no answer to numerous emails. Stay away they rip you off. Worked hard to earn that money and I was saving for Christmas, great way to cheat people. Very disappointed

December 11, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible

Terrible
they ripped me off for $50 that I earned for doing surveys
I redeemed the $50 to go to my paypal account and it showed that on there statement but it never made it.
Tried contacting them by email on three occasions with no response.
Just went to there supposed website and it is now a Best Real Money Pokies site and no surveys listings
Would not touch this shifty company ever again
CUSTOMERS BEWARE OF BEING RIPPED OFF

below is correspondence to them that has not been responded to

Date: Tue, 24 Jun 2025 at 18:42
Subject: rewards
To:

Hi
I have not heard back from you regarding a redemption of $50 reward via PayPal
I redeemed the $50 to go into my PayPal account and it says on my statement that that is the case but I have never sighted it.
I would appreciate a return email this time to advise me when I am going to receive this?

June 24, 2025
Unprompted review
Rated 1 out of 5 stars

Company has gone into administration.

Reading a few of these other reviews, I realize I am not the only one who lost out on rewards for doing surveys with this organisation. Quite a few months ago I redeemed some points for paypal credit, points got deducted but nothing was received. Written several times on their Help link but get no response.
Today I even got a Happy Birthday greeting from Empowered Surveys. Did a bit more Google searching and found out the company that owns Empowered Surveys - GROWTHOPS LTD went into administration back in April. So my points are as good as gone. Lesson learnt - don't accumulate too many points without cashing in, or risk loosing them all.
Unhappy survey participant.😕

September 19, 2025
Unprompted review
Rated 1 out of 5 stars

I have messaged them many many times

I have messaged them many many times, never got a response and now cannot even log in, this is all I get when trying:- This site can’t be reached
Check if there is a typo in empoweredsurveys.com.au.

If spelling is correct, try running Windows Network Diagnostics.
DNS_PROBE_FINISHED_NXDOMAIN

September 15, 2025
Unprompted review
Rated 1 out of 5 stars

They have gone downhill very fast.

They have gone downhill very fast.
Empowered Surveys, ever since they "updated" their site, I have received NO surveys. I tried Tuesday choose day, but every survey I click on lets me get so far and then knocks me out. NO POINTS. Not sure when this started, did not note the date.

September 8, 2025
Unprompted review
Rated 1 out of 5 stars

Stopped receiving surveys

Stopped receiving surveys, went to site to redeem egiftcard it went through but haven't received yet and it has been over a month. Contact help centre and still waiting for a reply.

June 20, 2025
Unprompted review
Rated 1 out of 5 stars

I’ve been a member for around 3 years

I’ve been a member for around 3 years. I’ve never had a problem redeeming my points for rewards before now. No response at all to my queries. Zilch, nada. And yes I checked my spam folder. It takes a long time to build up points and bitterly disappointing when all attempts to retrieve awards have been ignored. Will be deactivating my account.

May 5, 2025
Unprompted review
Rated 5 out of 5 stars

A rewarding way to help give your thoughts

Have been a member of Empowered Surveys for many years and have always found the surveys interesting to answer on many different subjects. The rewards are good and helps manage the yearly budget a bit easier

March 4, 2025
Unprompted review
Rated 5 out of 5 stars

A great and rewarding experience

Being involved in this community is a great experience - you learn about new products and ideas, and are able to give your opinion. Redeeming a reward for your time is a very easy process - only takes about 24 hours to receive a gift card.

January 14, 2025
Unprompted review
Rated 1 out of 5 stars

Screens out browsers

Takes literally a year to earn enough to redeem one voucher. Incompatible with certain browsers if you choose privacy settings, it will send you down a 20 page screener rabbit hole of time wasting before you screen out anyway. I am a long time member, do not use this one.

September 19, 2024
Unprompted review
Rated 1 out of 5 stars

Very concerned site not rewarding.…

Very concerned site will not permit access to claim rewards in spite of still sending surveys.
have now cancelled in spite of being owed.

August 18, 2024
Unprompted review
Empowered Surveys logo

Reply from Empowered Surveys

Hi Barb,

Thanks for taking the time to leave us feedback.

We looked into our system and checked that you do not have any pending redemption requests. To check and/or redeem your points, you may visit https://empoweredsurveys.com.au/account-balance.

To assist you further, you may reach to us at support@empoweredsurveys.com.au.

Rated 3 out of 5 stars

Going downhill

Like Joosy said, I'm having exactly the same problem, get surveys, go into them, then nuffin, get screened out day after day, or I go through the usual first 3 questions & it just goes back to the start over & over again.

June 17, 2024
Unprompted review
Rated 1 out of 5 stars

Gone downhill

This was a great survey site that I have been with for a few years. In the last few months though it has been basically useless. I get emails to do a survey but then I am always screened out. I haven't been able to redeem points for over 6 months. It's really gone downhill.

May 3, 2024
Unprompted review
Empowered Surveys logo

Reply from Empowered Surveys

Hi Joosy,

Thanks for your feedback and for being part of the Empowered Surveys community.

We want to apologize for the inconvenience it may have cause you. There are times when there are very limited number of surveys available. In line, some profiles fill up quicker than usual. With that in mind, we're working some updates, to be implemented soon, to improve our members' experience.

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