Empower Servers Reviews 532

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 69 reviews, reviewers overwhelmingly had a great experience with this company. Many customers praise the service as excellent, highlighting its speed, reliability, and ease of configuration. The staff is consistently described as friendly, helpful, and responsive, often providing quick assistance and clear guidance. Reviewers also appreciate the user-friendly interface and control panel, making server management straightforward and efficient. However, some customers also noted issues with customer service, mentioning slow response times, unhelpful agents, or a lack of proactive communication during critical outages. A few other people also felt that the control center was not user-friendly and required contacting support for tasks that other providers allow users to handle independently, leading to frustration and server downtime.

What people talk about most

Service

Customers consistently note positive experiences with service, often praising the fast and efficient support,... See more

Customer service

People report ambiguous experiences with customer service, with many praising the support team for being... See more

Staff

Customers had positive experiences with staff, frequently highlighting their helpfulness, responsiveness, and... See more

User experience

Consumers generally express satisfaction with the user experience, highlighting an easy-to-use website and... See more

Response time

Reviewers mention ambiguous feedback about response times, with many customers reporting quick and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I currently own a server located in the Asia Region and everything has been a smooth ride so far. it is the cheapest and easiest to config with support on standby with the quickest response I have eve... See more

Rated 5 out of 5 stars

This is by far the best server experience I have ever had! Not only do they have the best pricing from any platform I have ever used but the staff are very friendly/Helpful. They answer any question... See more

Rated 5 out of 5 stars

At the beginning there was an issue with payment where it took the money and didn't update the invoice and requested payment again however I opened a dispute and i quickly received a response from mar... See more

Rated 5 out of 5 stars

These guys & gals have run my MC server for the past few months, prob coming close to a year, and it's been smooth sailing, with any problems there right there in the chat to help within a few minute... See more


Company details

  1. Web Hosting Company

Written by the company

Empower Servers focuses on providing easy to use and affordable game server hosting solutions. We aim to make the experience as fast and easy as possible by offering a variety of server types and add-ons to help speed up the setup process.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

532 reviews

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Replied to 40% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Minecraft

I like that my 9 yr old granddaughter can play Minecraft. I trust the servor.

January 23, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Minecraft Server Experience…

Amazing Minecraft Server Experience with Empower Servers!

I recently set up my own Minecraft server through Empower Servers, and I couldn't be happier with the experience. The setup was incredibly easy and fast—my server was up and running within minutes. The performance has been outstanding with zero lag, even with multiple players online and using mods/plugins.

The control panel is super intuitive, making it easy to manage everything from worlds to backups. I also really appreciate the customer support; they were quick, friendly, and knowledgeable when I had a question about plugin installation.

Overall, Empower Servers made it simple to bring my Minecraft server vision to life. Whether you're just starting out or hosting a server for a community, I highly recommend them!

June 3, 2025
Unprompted review

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