My mum purchased a stairlift from EMS, and we even visited their showroom to make sure she was comfortable with everything. The advice and communication we received were absolutely fantastic from star... See more
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EMS Lifts has been a trusted and experienced provider of stairlifts, through-floor lifts, step lifts, home lifts, and ramps since the 1980s, helping people regain their independence and improve their quality of life. At EMS Lifts, we promise exceptional customer service and expert advice to simplify your purchase of stairlifts or lifting equipment. Our unbiased advisors provide guidance on a wide range of products to help you make an informed decision. Our commitment to unparalleled customer service includes round-the-clock coverage 365 days a year with same-day emergency response times, and highly skilled engineers available 24/7 to provide impeccable service to satisfied private customers and organisations. Trust EMS Lifts for outstanding service, backed by the UK's largest showroom of working lifts.
6 Marquis Business Centre, Royston Road, SG7 6XL, Baldock, United Kingdom
Replied to 100% of negative reviews
Typically replies within 48 hours
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From the survey visit by Thomas to the installation by Dan, I couldn’t be happier with my lift. A seamless, supportive service. Would highly recommend EMS Lists.
Very good and very efficient Stairlift working very well
Densel attended for our service-very polite, did the job needed with no fuss. First Class.
Arrived on time and completed the service to a good standard.
Had Warren the electrician come today to sort electrics ready for stair lift insulation tomorrow. He was absolutely lovely, talked me through what he was doing and was very respectful of my home. If the insulation goes as well as today I will be extremely happy.
Denzal was excellent came to fix my mums stairlift and did a wonderful job. Very polite and experianced in his feild.
Dan was a great help and he fixed the stairlift quickly - he said when he came in that it would take half an hour and he was right. Dan is very good at his job, is always chatty and smiley. He put a new interface in and now it works brilliantly. Thank you Dan.
Well what can I say apart from what a fab company EMS really are, Keith and Dave were honestly the best, friendly, helpful, professional, happy chaps, and an absolute credit to EMS, I honestly could not have wished for a better service. So if you want a stairlift fitted then look no further than these guys. 5 +++++.
Denzil attended promptly, and quickly, but thoroughly, diagnosed the problem. With batteries changed stair lift working. Efficient and courteous. THANK YOU.
EMS were called to attend to a fault with a stairlift. Dan attended within a couple of hours, diagnosed the problem and repaired the fault. He was courteous, friendly and patient with my elderly relative. Excellent service from EMS and Dan.
Swift,efficient and friendly service from EMS. Thank you Dan.
Very nice guy did a great job and was a really nice friendly person, would recommend ems stairlift and Dan who fitted if
Thanks Dan
Fantastic polite service today!!
Lovely Dan and the electrician did a fantastic job of installing my stair lift!!
Very friendly and courteous throughout!! Thank you 10/10
Dan came to do the annual service for our stair lift today. He was lovely, friendly, polite, efficient and left everything clean and tidy. Thank you Dan
Excellent service by everyone from the sales team to the electrician and fitter. Was told stairlift would be installed within 4 to 5 hours it was completed within 2. One very happy customer. Was left a guide (after being given a demonstration) and can confidently use it to be able get up my stairs again. Thanks to everyone I now have more time to myself without falling down the stairs
Denzel
He's always smiling and friendly professional at what he dose he listens and sorts the problem out if possible I would highly recommend him to anyone and have him back if any other problems come up
Denzel what a pleasant man. I was so worried. The only other way to my bedroom is up a very steep narrow staircase.
Denzel arrived with is tools and his knowledge and repaired my lovely 17 year old lift. I am in heaven. I can now put all my ironing away.
I cannot thank all your staff + the office for helping me live a better life
Mabel Hammett
Warren was at my house this morning to tidy the stairlift cables . What an amazing job he made. He was not only very polite and friendly but very knowledgeable in his work . An asset to Ems lift company . 10/10. Thank you Warren and Ems stairlifts.
Denzel quickly found the cause of the problem, replaced the batteries and showed me how the lift should be used. At all times he was polite and cheerful.
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